Background

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. 

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks. 

UNDP is the leading United Nations organization in fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org 

The United Nations Development Programme (UNDP) works in about 170 countries and territories, helping to eradicate poverty, reduce inequalities and exclusion, and build resilience so countries can sustain progress. As the development arm of the United Nations, UNDP supports strategic capacity development initiatives to promote inclusive growth and sustainable human development. Through partnerships with national, regional, and local governments, civil society, and the private sector, UNDP strives to support Republic of Moldova in its efforts to eliminate poverty, develop people’s capacity, achieve equitable results, sustain the environment, and advance democratic governance. 

In Moldova, UNDP has been working since 1992 with the Government and local authorities, with partners across the UN system, with civil society and with local communities to help identify and develop targeted solutions to the country’s development challenges.  We work in close collaboration with several key ministries, departments and agencies in a robust, integrated manner in three thematic priorities/portfolios:

1.  Inclusive Growth
2. Effective Governance, Justice and Human Rights, and
3. Climate change, environment and energy

Duties and Responsibilities

The incumbent is expected to exercise full compliance with UNDP programming, financial, procurement and administrative rules, regulations, policies and strategies, as well as implementation of the effective internal control systems.

Car driving and maintenance:

• Ensure proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for other related repairs, timely changes of oil, check of tires, brakes, car washing, etc.;
• Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, preparation of monthly summary of fuel consumption and report to Project Manager;
• Provide reliable and safe driving services by:
  • Driving Project vehicles for the transport of UNDP and Programme staff and visitors;
  • Delivery/collection of mail, documents, cargo, pouch and other items;
  • Meeting official personnel and visitors at the airport including visa and customs formalities arrangement when required;
• Ensure safe and timely driving for field trips in or outside the country;
• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, necessary spare parts in the assigned vehicle;
• Ensure that all relevant UNDP rules and regulations are met if involved in an accident.

Clerical duties:

• Provide support to the Project Associates in performing registry-related duties, such as photocopying    and archiving correspondence/project files;
• Distribute the project correspondence/material, mails and project documents;
• Provide logistical support to Project Associates to the organization and preparation of workshops, meetings and events, travel and accommodation arrangements for project personnel/consultants;
• Assist Project Associates in obtaining quotations for vehicle repairs/servicing;
• Be responsible for the office security;
• Maintenance of files and records relevant to the project;
• Perform minor renovation works in the project office;
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangements

Direct supervisor: Project Manager 

Under the guidance and direct supervision of the Project Manager and under overall supervision of the relevant UNDP CO Programme staff, the incumbent assists in the effective and efficient management of the project through a range of actions, including driving and administrative support management. The employee applies and promotes a client-oriented approach consistent with UNDP rules and regulations.

Competencies

Core

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline 

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback 

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible  

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident 

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships 

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination  

Cross-Functional & Technical 

Business Management - Customer Satisfaction /Client Management:    

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs.
• Provide inputs to the development of customer service strategy. 
• Look for ways to add value beyond clients’ immediate requests.
• Ability to participate client’s upcoming needs and concerns.

Business Management - Resource Management:  

• Allocate and use resources in a strategic or tactical way in line with business needs and priorities and principles of accountability and integrity.

Administration & Operations - Registry & correspondence Management:   

• Ability to collect, register, maintain and deliver mail and UNDP pouch; 
• Ability to manage archives

Administration & Operations - Vehicle Management:   

• Knowledge of policy & procedures on fleet management.

Administration & Operations - Events Management (including retreats, trainings and meetings):

• Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.

Administration & Operations - Documents and Records Management

• Overall document (hard or electronic) management; 
• Registry and retention policy including storing and archiving.

Security Services - Safety management (including Air, Road, Fire)

• Knowledge of air, road, and fire safety programmes/systems and ability to assess and identify mitigation measures. 

Required Skills and Experience

Minimum Education Requirements

• Secondary Education with a valid driver’s license is required.

Minimum years of relevant work experience:

• Minimum three (3) years of relevant work experience in short and long road driving with safe driving records.

Required skills:

• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of spreadsheet and database packages, experience in handling web-based management systems.
• Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair.
• Demonstrates excellent knowledge of protocol.
• Demonstrates excellent knowledge of security issues.
• Demonstrates commitment to UNDP’s mission, vision and values.
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

Desired skills:   

• Experience in administrative work, preferably in an international organization is desired.
• Excellent interpersonal skills are essential part of the job. 
• Focuses on result for the client.
• Consistently approaches work with energy and a positive, constructive attitude.
• Remains calm, in control and good humored even under pressure.
• Responds positively to critical feedback and differing points of views.
• Experience in administrative work, preferably in an international organization is desired.
• Basic knowledge of vehicle fleet management systems or digital logbooks.
• Experience working in a multicultural or international team environment.
• Experience working with or transporting senior officials, delegations, or VIP guests.

Required Language(s):

• Fluency in Romanian and English is required.
• Knowledge of one or more minority languages relevant for Moldova, including Romani, Russian, Gagauzian, Bulgarian, Ukrainian and sign language, is an asset.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

The assessment stage will include both driving test and competency-based interview.

Contracting Arrangements:

a)    Successful candidates will be included in UNDP Moldova Roster of Driver/Clerk for a period of 36 months. Entry into the roster system does not necessarily mean that a contract with UNDP is guaranteed. This will depend on forthcoming needs.

b)    When a request for services arises for this type of position, UNDP shall directly contract the NPSA holder from the roster without the need for further selection processes. Subject to agreement from the designated candidate, a regular or short-term NPSA contract will be issued. 

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.