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Unpaid Internship - Onsite Events Support Intern
International Telecommunication Union (ITU)
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Job Description

INTERNATIONAL TELECOMMUNICATION UNION

ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.

Unpaid Internship - Onsite Events Support Intern

Vacancy notice no: 2271
Sector: TSB
Department: OPD
Country of contract: Switzerland
Duty station: Geneva

Position number: [[positionNumber]]
Grade: [[PositionGrade]]
Type of contract: Internship
Duration of contract: 6 months
Recruitment open to: External
Application deadline (Midnight Geneva Time): 26 March 2026

ORGANIZATIONAL UNIT

The Telecommunication Standardization Bureau (TSB) fulfils the objectives of the Union relating to telecommunication standardization, by providing secretariat support to groups studying technical, operating and tariff questions and facilitating the adoption of Recommendations in these areas with a view to standardizing telecommunications and information technology on a global basis. In order to achieve these objectives, the Telecommunication Standardization Bureau works in accordance with the instructions of the World Telecommunication Standardization Assemblies (WTSA), Telecommunication Standardization Study Groups and the Telecommunication Standardization Advisory Group. TSB, headed by an elected Director, provides the technical, administrative and logistic support for the assemblies and for the meetings of the groups mentioned.

The Operations and Planning Department (OPD) is responsible for coordinating and planning support for the activities of the Telecommunication Standardization Sector. It does this through managing the Bureau's activities for organization and planning of assemblies and logistical support to meetings. The Department oversees document processing and provides IT services and solutions for electronic working methods and the development of ITU-T databases. The Department also provides administrative and secretarial support for intellectual property matters and manages the technical editing and final production of ITU-T Recommendations and publications as well as ISO/IEC common texts. The Department collaborates closely with the Departments of the General Secretariat and the Bureaux which are responsible for providing support services.

TERMS OF REFERENCE

Under the supervision of the Events Officer, the intern will:

  • Participate in the logistical and operational support for the end-to-end planning and delivery of all non-statutory meetings convened by the Standardization Bureau, including in-person meetings at the duty station as well as virtual and hybrid formats.
  • Contribute to the management and maintenance of event web pages by ensuring the timely and accurate publication of relevant information, including agendas, speaker profiles, guidelines and related documentation.
  • Support speaker engagement by drafting correspondence, liaising with invited speakers, and coordinating all logistical and technical arrangements to ensure their seamless and effective participation.
  • Provide on-site and virtual operational support, during event setup and delivery, including assisting participants with remote platforms and offering real-time support to speakers and panelists to ensure seamless execution and timely resolution of any issues that may arise.
  • Assist in the drafting, processing, and coordination of official letters and announcements in collaboration with the Translation Service, ensuring linguistic consistency across the Union’s six official languages and the timely publication of accurate information.
  • Draft comprehensive post-event reports, including statistical analyses and participation metrics, and maintain accurate and up-to-date records within the event database.
  • Collaborate closely with internal teams to ensure effective coordination, alignment, and information exchange throughout all stages of event planning and implementation.
  • Support the end-to-end planning and delivery of all the high-level social events and catering arrangements related to the ITU flagship event, AI for Good Global Summit.
  • Support coordination with venues, caterers, and other external suppliers, including obtaining quotations, tracking budgets, and assisting with logistical arrangements.
  • Participate in the on-site operational support during these events, assisting with staffing coordination, monitoring timelines and deliverables, and serving as a key point of contact to help ensure efficient and seamless execution.

COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

QUALIFICATION REQUIRED

Education: Currently pursuing or has recently completed studies in a related field.

Experience: No work experience required.

Languages: English at advanced level. Knowledge of another UN official language would be an advantage.

REMUNERATION INFORMATION

Unpaid internship.

Please note that a non-remunerated Internship position at ITU does not carry the same conditions ofemployment as a Short-term or a Fixed-term position. Mandatory Medical Insurance, travel expenses,accommodation and living expenses are the responsibility of the interns or sponsoring institutions.

ADDITIONAL INFORMATION

To be eligible for an internship at the International Telecommunication Union (ITU), candidates must:
• Be under 30 years of age (Exceptions may be considered for candidates pursuing a Ph.D.).
• Be currently enrolled in an undergraduate, graduate, or post-graduate programme, or be arecentgraduate(within six months prior to the start of the internship).
• Be a citizen of a Member State of ITU.

INFORMATION ON RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - @itu.int - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

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