The Call Centre Coordinator supports the management of the Call Centre, ensuring effective communication, information and service delivery. The incumbent contributes to the organisation of events and activities organised by the Call Centre. The Call Centre Coordinator works collaboratively with the Ukrainian Consultation Centre counsellors, administrative support staff, project teams, relevant local counterparts and the relevant Units at Headquarters (HQ), ensuring the effective and timely delivery of activities and services.
The Call Centre Coordinator is based in Warsaw, Poland.