VN 26/10 Information Management Coordinator

In the EUMETSAT matrix organisation, the Technical and Scientific Support (TSS) department provides support to the development and operations of EUMETSAT satellite systems, in particular ground systems, as well as quality assurance and management support services to the full organisation, through its Process Assurance and Management Support Division (PRS).

The Information Management (IM) Competence Area of the PRS Division provides supports digital transformation, safeguards information assets, and promotes best practices, while collaborating with colleagues across EUMETSAT to implement continuous improvements and ensure compliance with all regulatory and organisational requirements.

Reporting to the Competence Area Manager, the Information Management Coordinator provides information management support to all EUMETSAT business areas and contributes to the evolution of the overall IM framework.

• Ensure that information conforms to IM policies and working practices;
• Promote awareness of the IM framework, compliance topics, working practices and tools;
• Coordinate the records management function, maintaining the EUMETSAT retention schedule and implementing associated information lifecycle management activities;
• Maintain and implement standards for metadata, controlled vocabularies, and classification schemes to ensure consistency, discoverability, and interoperability across EUMETSAT tools and processes.
• Coordinate compliance initiatives, including the implementation of frameworks for export controls, intellectual property protection, and the protection of sensitive information.

• Contribute to digitalisation efforts, including:

• providing advice and guidance;
• updating working practices and delivering trainings;
• participating in and coordinating projects in areas such as lifecycle management, compliance, digitisation, and content discoverability;
• supporting the deployment and enhancement of IM support tools and related change management tasks.

• Proven experience using enterprise-wide content management tools in a documentation/information-intensive industry (e.g. aerospace, defence, finance, or similar);
• Demonstrated knowledge and/or experience in topics related to the expressed duties such as records management, export control, and metadata;
• Ability to handle peaks of workload by self-organisation and management of priorities;
• Ability to provide advice/guidance to users in order to ensure information and document management working practices are followed;
• Excellent communication and interpersonal skills and the ability to work as part of a team;
• Strong service and customer focus.