Organizational Setting

FAO Representation in Indonesia is relocating its Representative Office from Menara Thamrin Building (MTB) to new premises provided by Ministry of Agriculture (MoA), located at Center for Food Crop Agriculture Assembly and Modernization, Pasar Minggu, South Jakarta. With the establishment of FAO’s dedicated office premises within the MoA compound, there is a need to ensure the continuous provision of reliable office support services to maintain a clean, safe and well-functioning working environment. The new office setting requires dedicated on-site support personnel to ensure operational continuity and adherence to FAO administrative and facility management standards.

In this regard, FAO Indonesia requires the services of an Office Helper (OH) to support the daily operational and administrative needs of the Country Office.

Reporting Lines

The incumbent will work under the direct supervision of Assistant FAO Representative (Administration) and in close coordination with the Administration and Operations Unit of FAO Indonesia, under the overall guidance of the FAO Representative.

Technical Focus

Provision of efficient and reliable office support services to ensure a professional, clean, safe and well-functioning working environment. The role focuses on maintaining office cleanliness, supporting administrative and logistical tasks, managing office supplies and deliveries, and assisting in safety and security compliance within FAO Representation Country Office.

Tasks and responsibilities

1.    Office Maintenance & Cleanliness

a.    Daily cleaning and tidying of workspaces, meeting rooms, pantry, and common areas.
b.    Ensuring washrooms and kitchen areas are hygienic and well-stocked with supplies.
c.    Proper disposal of waste and recycling materials.
d.    Monitoring and reporting any maintenance or repair needs (e.g., electrical, plumbing, furniture).

2.    Supporting Office Staff
a.    Assisting with general administrative tasks such as photocopying, scanning etc.
b.    Helping in the preparation and organization of office materials, office files, document archives (physical and electronic)
c.    Register incoming and outgoing correspondence, parcels, official documents, and courier service.
d.    Assist staff in retrieving administrative documents and records when required

3.    Pantry & Hospitality Services
a.    Preparing and serving tea, coffee, and refreshments for staff and visitors as required.
b.    Maintaining cleanliness and stock of pantry supplies.
c.    Ensure common office areas orderly and ready for use

4.    Office Supplies & Inventory Management
a.    Monitoring and maintaining office supplies (stationery, cleaning materials, pantry items).
b.    Informing the Office Manager when supplies need to be reordered.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements 
  
•     Completed High school diploma or equivalent
•     At least 3 year of relevant experience in office support, cleaning, or facility maintenance.
•     Working knowledge of English
•     National of Indonesia

FAO Core Competencies

•     Results Focus
•     Teamwork
•     Communication
•     Building Effective Relationships
•     Knowledge Sharing and Continuous Improvement

Selectrion criteria

•     Basic understanding of workplace safety, hygiene, and administrative tasks.
•     Reliable, punctual, and able to follow instructions with minimal supervision.
•     Good communication and interpersonal skills for interacting with staff, visitors, and building management.
•     Ability to perform physical tasks (lifting, cleaning, running errands) as required

ADDITIONAL INFORMATION