Job Summary:

The Monitoring, Evaluation, and Learning (MEL) Officer will support the implementation of the STRengthening Infectious Disease DEtection Systems (STRIDES) project in Jordan by maintaining and implementing the monitoring and evaluation processes and practices of the project. S/He will train program staff to ensure that performance indicators and data related to outcomes, achievements, and impact are properly prepared and collected in targeted geographic areas and sectors.

S/He will provide basic technical support and guidance to staff and partners in the country office, draft technical portions workplans and other technical materials based on the design and direction set by technical leadership, and implement monitoring and evaluation initiatives. S/He will support training and capacity strengthening for monitoring and evaluation and support the smooth functioning of STRIDES monitoring and evaluation systems. He/she will create scientific or technical material relevant to STRIDES and evaluate programmatic effectiveness and provide technical assessment and other reports. S/He will provide administrative support on core project operations (e.g., updating manuals, assisting with proposals, and budget tracking).

Accountabilities:

Technical Requirements:

• Assists in providing technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects.
• Provides quality control and quality assurance support.
• Conducts searches of published literature, mobile software sites, blogs, on evolving issues.
• Contribute to development and sharing of lessons, knowledge, innovations, and best practices.
• Provides support to work planning and workplan preparation and finalization.
• Performs other duties as assigned by the supervisor.

Project Design Implementation:

• Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPs).
• Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports.

Client/Funder Support:

• Participates in client / funder meetings.
• Prepares Requests for Proposals for technical, administrative, and other service needs.

Operations Management (Finance, HR, etc.):

• Responds to requests and inquiries from internal and external staff.
• Provides administrative and logistic support to technical team, training, events, meetings, and other activities.

Project Reporting:

• Supports preparation of quarterly and annual reports, and other documents.
• Writes and edits technical reports and documents.
• Gathers information, data and statistics needed to provide evidence to reports, presentations, papers, and other documentation produced.
• Assists with technical troubleshooting, guide data analysis and application of data.
• Participates in data review and support data use for decision making.
• Ensures the documentation and reporting of appropriate services rendered to clients is done in the relevant service registers.
• Assists with compiling technical content (e.g., reports, presentations, manuscripts).

Applied Knowledge & Skills:

• Proficiency with database management software and on-line search tools required.
• Development of scope of work and deliverables for partners, consultants, etc.
• Sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
• Basic working knowledge of concepts, practices, and procedures with providing technical support for technical research studies.
• Data visualization skills
• Excellent oral and written communication skills.
• Excellent organizational and analytical skills.
• Demonstrated proficiency with using Microsoft Office Suite required.
• Ability to analyze and interpret data, identify errors, and prepare reports.
• Ability to solve problems and implement corrective action as needed.
• Must be able to read, write, and speak fluent English and Arabic.

Problem Solving & Impact:

• Works on problems of moderate scope that require analysis or interpretation of various factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Builds rapport with internal and external staff.
• Decision may affect a work unit or area within a department.

Supervision Given/Received:

• Has no supervisory responsibility.
• Receives general instructions on routine work, detailed instructions on new assignments or projects.
• Reports to Senior Health Information System Officer.

Education:

• Bachelor's Degree or its International equivalent in in, Public Health, Data Science or related field.

Experience:

• Typically requires 2+ years of relevant experience managing data collection, monitoring, evaluation, capacity strengthening in the country, and technical assistance experience.
• Prior work experience in a non-governmental organization (NGO), government agency, or private company.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

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