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Administrative & Operations Assistant (MECR)
International Organization for Migration (IOM)
Full-time
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Posted 2 days ago
Job Description

“Recruitment is subject to funding confirmation.”

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

1.    Support operational implementation of programme activities, by providing administrative and logistical follow-up, coordinating documentation, and supporting activity-level workflows.
2.    Support tracking and follow-up of Implementing Partner (IP) agreements, by maintaining agreement trackers, organizing supporting documentation, and liaising with programme staff as needed.
3.    Support routine activity and progress tracking in order to assist the Project Officer with monitoring implementation, by compiling activity updates, maintaining simple tracking tools, organizing attendance sheets, distribution lists, and other verification documents.
4.    Support MEAL-related processes at activity level in order to strengthen documentation and accountability, by organizing monitoring files, consolidating basic data and records, and ensuring supporting evidence is properly filed.
5.    Support PSEA and safeguarding-related processes by assisting with basic PSEA orientations, maintaining attendance records, and ensuring safeguarding documentation is properly filed.
6.    Maintain organized filing and documentation systems in order to support audit readiness and compliance, by managing physical and electronic records, including IP files, operational documents, monitoring records, and correspondence.
7.    Perform such other duties as may be assigned in support of project objectives.

Education
  •  Bachelor’s degree in business administration or related fields from an accredited institution with two years of relevant professional experience.
  • High school diploma in the above fields with four years of relevant experience. 
     
Accredited Universities are those listed in the UNESCO World Higher Education Database.
 
Experience
  • Demonstrated experience supporting project implementation, including coordination with field teams and implementing partners.

  • Experience in tracking agreements, activities, or deliverables (e.g. IP agreements, workplans, activity trackers, documentation follow-up) is required.

  • Experience supporting basic monitoring and documentation processes (e.g. activity tracking, attendance records, filing of verification documents) is required.

  • Experience supporting procurement, logistics, or operational follow-up is an advantage.

  • Experience supporting PSEA orientations, safeguarding documentation, or compliance-related processes is an asset.

  • Prior experience working with IOM, UN agencies, NGOs, or government counterparts is an advantage.

 
Skills
  • Strong organizational and coordination skills, with attention to detail and ability to manage multiple tasks simultaneously.

  • Ability to maintain accurate records, trackers, and filing systems for operational and programme documentation.

  • Practical understanding of project operations, including coordination with implementing partners and field teams.

  • Good communication and interpersonal skills, with the ability to work effectively with diverse teams.

  • Ability to work independently, prioritize tasks, and follow up on pending actions in a structured manner.

  • Proficiency in Microsoft Office applications (Word, Excel, Outlook) is required.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

Required 
For this position, fluency in Portuguese and English is required (oral and written).

Desirable
Working Knowledge of other local language is an advantage
 

Required Competencies
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these three values:
  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
  1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
  3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
  4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
  5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
  6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
  7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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