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Platform Owner/Sr. Platform Owner – Common Review System (CRS) -ITDCS
International Monetary Fund (IMF)
Full-time
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Posted 5 days ago
Job Description

Work for the IMF. Work for the World.

Job Summary

The Content division in the IT Department at the IMF is seeking a Common Review System (CRS) Platform Owner. The Common Review System is an internal application and strategic initiative at the International Monetary Fund (IMF) designed to modernize, streamline, and enhance the transparency of the Fund’s interdepartmental document review and clearance process. The IT Platform Owner for CRS will be responsible for the strategic and operational management of the CRS platform, along with the Guidance Gateway and Diagnostics Tools Gateway. This role ensures these platforms remain reliable, secure, and aligned with organizational objectives while continuously evolving to meet business needs. Acting as the primary point of accountability, the Platform Owner will oversee the full lifecycle of these systems, from planning and development to deployment, maintenance, and retirement of features.

The position requires close collaboration with business stakeholders to understand requirements, prioritize enhancements, and ensure that the platforms deliver maximum value to end users. The Platform Owner will work closely with technical teams, vendors, and internal partners to provide sustain operational support while adhering to service management processes, managing the enhancements process, and driving innovation. Responsibilities include defining the platform roadmap, managing budgets, ensuring compliance with IT governance and security standards, and monitoring performance to maintain high availability and user satisfaction.

This role demands a strong blend of technical expertise, business acumen, and leadership skills. The Platform Owner will serve as an advocate for the platforms, ensuring they support organizational goals and provide seamless user experience. By fostering strong relationships across IT and business units, the Platform Owner will enable effective decision-making, promote adoption of best practices, and lead continuous improvement initiatives to keep the platforms modern, scalable, and efficient.

Minimum Qualifications

  • Educational development, typically acquired through the completion of an advanced university degree in computer science, Information Systems or related field of study or equivalent plus, a minimum of four (4) years of relevant professional experience or a bachelor's degree in computer science, Information Systems or related field, plus a minimum of ten (10) years of relevant professional experience. Additionally, the ideal candidate should demonstrate:

  • Minimum 10 years of progressive experience in IT applications design/development, requirements gathering and specification writing. Hands-on experience in coding is a plus.

  • Deep understanding of business process improvement, workflow automation, and full content lifecycle management, especially within the context of the Fund’s review processes and major product outputs.

  • Experience managing stakeholders and building relationships across key business departments to deliver solutions that meet organizational needs.

  • Proven hands-on experience in developing solutions using Microsoft Azure services, including Function Apps, Logic Apps, Web Apps, API Management, Service Bus, and Azure Cognitive Services (such as Document Intelligence and Azure AI Search)

  • Practical experience implementing Microsoft 365 solutions, including Power BI, SharePoint Online and Power Automate.

  • Proficiency in modern programming languages and frameworks: .NET, C#, Typescript, JavaScript, HTML, and CSS.

  • Understanding of modern web development frameworks and concepts such as SPA, SPFx, Angular, React.

  • Strong understanding of Information Security principles and direct experience collaborating with InfoSec professionals on secure solution design and architecture, and security risk mitigation.

  • Solid grasp of information technology principles and systems engineering methodologies.

  • Demonstrated ability to lead cross-functional teams, drive platform adoption, and champion best practices in knowledge management and IT governance.

  • Strong analytical, documentation, and interpersonal communication skills, with a track record of establishing credibility and trust with colleagues and stakeholders.

  • Capacity to perform effectively in dynamic environments with minimal supervision.

Major Duties and Responsibilities

Strategic Platform Leadership

  • Serve as the principal owner and advocate for the Common Review System (CRS), setting the vision and roadmap to ensure alignment with organizational objectives and evolving business needs.

  • Lead the continuous modernization of CRS and related platforms, driving adoption of best practices and innovative technologies.

  • Provides support, collaborates with, and serves as an alternative platform owner(s) in areas related to information and knowledge management.

End-to-End Solution Delivery

  • Oversee the full lifecycle of platform development, from requirements gathering and design to deployment, maintenance, and retirement of features.

  • Ensure all development activities adhere to SDLC, QA, and IT governance standards.

Stakeholder Engagement & Collaboration

  • Build strong relationships with business and technical stakeholders to understand business processes and requirements, prioritize enhancements, and maximize platform value.

  • Facilitate cross-functional collaboration to integrate CRS with peripheral systems and support organizational workflows.

Architecture & Security Oversight

  • Apply enterprise architecture principles and enforce information security standards throughout platform and product development.

  • Implement robust controls and audit mechanisms to ensure compliance and mitigate risks.

Operational Excellence

  • Monitor platform performance, availability, and user satisfaction, proactively addressing issues and optimizing service delivery.

  • Manage sustain operations with service providers, following service management processes, ensuring adherence to SLAs and continuous improvement.

Financial & Resource Management

  • Prepare and manage annual budgets for platform projects, including support and licensing costs.

  • Track expenditures, reallocate resources as needed, and ensure cost-effective delivery.

Technical Innovation & Adoption

  • Promote the adoption of emerging technologies, including native cloud integration, AI-driven features, and modular architectures.

  • Lead proof-of-concept initiatives and propagate technical standards and guidelines across teams.

Communication & Change Management

  • Keep platform teams and business owners informed of technical strategy, progress, and key developments.

  • Champion change management efforts to drive user adoption and ensure successful implementation of new features.

Knowledge Management & Best Practices

  • Collaborate with content teams to uphold knowledge management principles and full content lifecycle management best practices.

  • Ensure platforms support seamless document review, clearance, and guidance processes.

Business Case Development

  • Prepare business cases for new initiatives, articulate benefits, risks, and options for achieving organizational goals.

A regular staff member who is selected to fill the vacancy will maintain their open-ended status. If the selected candidate is a contractual employee, they will be offered a Term staff appointment. Staff members already on a term appointment will continue their current term but may receive an extension provided that their current term appointment has not already been extended.

Department:

ITDCS Information Technology Department Content

Hiring For:

A11, A12

The IMF is guided by the principle that the employment, classification, promotion, and assignment of staff shall be made without discrimination against any person. We welcome requests for reasonable accommodations for disabilities during the selection process. Information on how to request accommodations will be provided during the application process.

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