ICAO’s Capacity Development and Implementation Programme provides advice and assistance in the development and implementation of projects across the full spectrum of civil aviation aimed at the safety, security, environmental protection, and sustainable development of national and international civil aviation.

The Operational Safety (OPS) Section in the Air Navigation Bureau is responsible for developing and updating Standards and Recommended Practices (SARPs) for inclusion in Annex 1 – Personnel Licensing, Annex 6 – Operation of Aircraft, Annex 7 – Aircraft Nationality and Registration Marks, and Annex 8 – Airworthiness of Aircraft. In addition, the OPS Section is also the steward of both PANS – OPS and PANS – Training. The OPS Section also contributes to the ICAO Global Aviation Safety Plan and the ICAO Universal Safety Oversight Audit Programme (USOAP), manages safety recommendations addressed to ICAO, conducts and participates in seminars on subjects within its technical mandate. Furthermore, the OPS Section manages and supports Panels of the Air Navigation Commission and expert groups.

To provide technical assistance to States in the certification and safety oversight of air operators to effectively implement Annex 6 — Operation of Aircraft and related SARPs, ICAO has developed the Implementation Pack (iPack) delivery model. iPacks include all necessary components for achieving their goal, including ICAO documents, standardized training courses, tools, a dedicated subject matter expert working either remotely or on-site with the national iPack team.

For purposes of this job description, the national ICAO Government Safety Inspector Operations — Air Operator Certification (OPS) iPack team is comprised of representatives from the Civil Aviation Authority, i.e. aviation safety inspectors tasked with the certification of air operators. These team members are charged with air operator certification and oversight tasks during and after the ICAO SME assignment period.

Lead the ICAO Government Safety Inspector Operations — Air Operator Certification (OPS) iPack team by introducing members to Annex 6, Part 1, requirements and guiding them with the development of appropriate regulations, procedures, and guidance materials needed for inspectors to conduct their certification and oversight activities, achieving results such as:

• Explain to the iPack team the requirements of Annex 6, Part 1, and familiarize them with related guidance material.
• Lead the iPack team in evaluating prospective Operators Pre-assessment Statement forms for acceptability.
• Lead the iPack team in conducting an in-depth evaluation of an Operations Manual.

Lead the OPS iPack team in identifying and addressing deficiencies in its air operator certification and oversight system, achieving results such as:

• Lead the iPack team in identifying and resolving gaps for the evaluation of prospective Operators Pre-assessment Statements and guide them in the development or refinement of internal guidance, policies, and procedures.
• Guide the iPack team in resolving gaps for the evaluation of an Operations Manual through the development or refinement of internal guidance, policies, and procedures.

Direct the OPS iPack team in the development of training, knowledge and skill testing materials for air operator inspectors as prescribed in Annex 6, achieving results such as:

• Head the iPack team in the evaluation of an operator’s training programme.
• Lead the iPack team in the development or refinement of internal guidance, policies, and procedures that address all aspects of training and testing.

Direct the OPS iPack team in evaluating an air operator’s quality and safety management systems, achieving results such as:

• Lead the iPack team to evaluate an operator’s Cabin Attendant Manual, Aircraft Operating Manual, Minimum Equipment List (MEL) and Configuration Design List (CDL), and Aircraft Loading and Handling Manual.
• Direct the iPack team to evaluate the results of an inspector’s main base inspection for acceptability and determine inspector actions.
• Lead the iPack team in the development or refinement of internal guidance, policies, and procedures that address all aspects of an air operator’s quality and safety management systems.

Lead the OPS iPack team to develop processes for the issuance of an air operator certificate, achieving results such as:

• Lead the iPack team to complete an operator’s certificate and Standard Operating Procedures (SOPs) and identify items that must be included in the certification report.
• Assist the iPack team in the development or refinement of internal guidance, policies, and procedures related to the issuance of an air operator certificate.

Coordinate, organize, manage, and report on the successful deployment of the OPS iPack, achieving results such as:

• If necessary, provide advice to the authority on the composition of the OPS iPack team.
• Prepare for the successful start of the iPack deployment such as gaining access to all iPack materials and information, familiarize with all iPack materials, and gather stakeholders’ contact information. Obtain briefings from ICAO HQ. Operational Safety Section of the Air Navigation Bureau (ANB), Capacity Development and Implementation (CDI) Bureau, ICAO Regional Technical Officers, and iPack State Focal Point. Prepare presentations, organize and conduct the kick-off meeting and closing meeting.
• Analyse the needs survey and prepare the iPack work plan accordingly in coordination with the Regional Technical Officers for the approval and signature by the Senior Manager of the authority to which the iPack is deployed.
• Coordinate the list of GSI OPS course participants with the State Focal Point and submit it to ICAO CDI.
• In addition to regular work sessions, upon request from the iPack team, prepare for and conduct meetings.
• Prepare the iPack Deployment Report on the objectives achieved, lessons learned, and additional deficiencies identified.
• Define follow-up actions required and suggested approaches to achieve objectives for implementing Annex 6 and related SARPs for the air operator certification and oversight.
• Ensure that the iPack Deployment Report is well edited and formatted.
• Obtain the approval of the iPack Deployment Report from the ICAO Regional Technical Officer(s), ICAO HQ. OPS iPack focal point, and iPack State Focal Point.
• Debrief ICAO at the end of the assignment and provide recommendations for improving the iPack delivery model.
• Performs any other related tasks, as required to address the objectives of the assignment.

Advisory support will be provided to Member States in ensuring compliance with ICAO provisions for the certification and oversight of air operators.

Core Competencies:

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

A first-level university degree, preferably in Aviation, Engineering, or in a related technical discipline. A technical qualification in aviation such as an Airline Transport Pilot License or Civil Aviation Safety Inspector may be accepted in lieu of the first-level university degree.

Essential

• Considerable experience (ten years or more) in senior position in a CAA Department of Air Operator Certification.
• Significant experience (three years or more) working as flight operations inspector with a CAA in the certification of air operators.
• Extensive experience as flight operations inspector dealing with flight operations inspections and audit, accident/incident investigation and safety management system, including safe transportation of Dangerous Goods by air.
• Experience in in all aspects of certification and oversight of air operators, such as review of applications, review of manuals, lists, demonstrations.
• Experience in preparation and responsibility for implementation of rules, regulations, operating manuals and flight and ground procedures related to flight safety inspection and certification.
• Experience in preparation, review and approval of flight operations/training manuals and other documents related to aircraft operations and certification of AOC holder.
• Knowledge of legal responsibilities and administrative procedures for the issuance of documents under the state of registry and state of operator with respect to flight operations.
• Knowledge of the requirements for personnel licensing, flight crew training and maintaining competency.
• Holds or has held an air transport pilot license with one or two ratings on medium and large modern aircraft with total 3000 flying hours.
• Sound knowledge of relevant ICAO Annexes, particularly of Annex 6, related Annexes and guidance material.
• Sound knowledge of CAA OPS policies, regulations, procedures, and practices.

Desirable

• Certificate in ICAO’s Universal Safety Oversight Audit Programme, Continuous Monitoring Approach (USOAP CMA) Computer Based Training (CBT) course before being assigned to the position.
• Management or supervisory experience in airline or similar experience.
• Participation in OPS-related subject matter expert groups.
• Experience in developing and implementing programmes to enhance safety in civil aviation.
• Experience in international technical assistance or cooperation projects.

Essential

Fluent reading, writing, and speaking abilities in English.

Desirable

Knowledge of any of the other languages of the Organization (Arabic, Chinese, French, Russian or Spanish).

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term) 

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants. 

ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).