OBJECTIVES OF THE PROGRAMME

Les unites d'appui administratif des bureaux de pays (CSU) ont ete mises en place dans l'organigramme pour fournir un appui aux responsables et aux membres du personnel afin de leur permettre d'exercer pleinement leurs responsabilites dans l'environnement du GSM et de garantir la conformite aux politiques, procedures, regles et reglements dans toutes les transactions ou pour toutes les questions administratives et financieres, dans le contexte d'un systeme de planification des ressources institutionnelles (ERP).
 

DESCRIPTION OF DUTIES

Installation,Administration and Maintenance Assister les utilisateurs dans la resolution de tout probleme lie aux applications, logiciels et materiel informatique; Coordonner l'installation, le parametrage et la maintenance de l'ensemble du materiel et des logiciels ICT, selon les normes de l'organisation en matiere d'ICT. Veiller a trouver des solutions aux problemes lies aux ordinateurs, imprimantes et autres peripheriques; Assurer la continuite et l'efficacite des services ICT au niveau du bureau. Installer et appuyer les systemes de communication LAN/WAN et de donnees selon les normes de l'organisation en matiere de ICT (Systeme d'exploitation Windows 10, TCP/IP, Ethernet, VPN, PIX pare-feu, serveur proxy, Microsoft Windows 2008/2012 server, VSAT, VoIP, SNMP. DNS, DHCP, etc.) ; Effectuer une sauvegarde quotidienne du serveur des fichiers de donnees ; Mettre en place et maintenir des procedures de reprise apres sinistre (BCP) ; Mettre en place et maintenir la securite de l'infrastructure ICT (protection contre le piratage et les virus, les coupures d'electricite, les incendies, etc.) ; Maintenir un inventaire exhaustif du materiel et des logiciels ICT. Installer des applications/programmes et effectuer des configurations dans les appareils mobiles (smartphones, tablettes) selon les besoins; Contribuer a la formation des utilisateurs finaux aux applications bureautiques, telles que la suite Microsoft Office et d'autres outils (exemple: Teams, Zoom…); Assurer la liaison avec d'autres agences des Nations Unies et les partenaires exterieurs sur les questions relatives aux ICT. Executer toutes autres taches qui pourraient etre confiees.Communication de rapports Faire un rapport trimestriel sur l'inventaire du materiel informatique ; Fournir et actualiser une documentation technique sur l'ensemble des activites liees aux ICT ; Produire un rapport d'activites mensuelAppui administrative et aux utilisateurs Fournir une formation/assistance interne au personnel sur l'utilisation du materiel et des programmes (logiciels) informatiques (accessoires d'ordinateurs) ; Aider a la conception et a la mise en œuvre d'applications de bases de donnees et autres programmes informatiques ; Coordonner les activites des consultants externes ; Faire office de point focal ICT/AFRO au niveau du Bureau de pays de l'OMSGestion des Actifs: Supervise l'enregistrement des actifs de l'OMS et tient les archives conformement aux dispositions pertinentes du Manuel de l'OMS Garantit l'exactitude des entrees de donnees en verifiant les informations contenues dans le registre des actifs fixes de l'Unite (CSU) Administre la cession des actifs qui ne sont plus utilises, apres avoir obtenu le quitus du Representant de l'OMS ; Supervise la verification physique periodique (au moins une fois par an) de tous les actifs du bureau de pays et effectue les rapprochements avec le registre des actifs fixes ; Elabore un rapport sur les anomalies constatees (articles non enregistres, non trouves ou detruits) qu'il soumet a la hierarchie pour des besoins de controle et de prise de decision Coordonne le transfert d'actifs d'une personne a une autre ou d'une unite a l'autre et veille a ce que cela se reflete dans les actifs fixes centraux Supervise le processus de reforme (vente aux encheres, donation, cannibalisation) d'actifs devenus obsoletes, s'assure que cette reforme s'effectue dans le meilleur interet de l'Organisation et tient a jour les donnees figurant dans le registre des actifs fixes ; Supervise la preparation de l'etat annuel des actifs et de leur valeur totale subdivisee en differentes categories, conformement au Manuel de l'OMS; prepare le document administratif des rapports des reformes et des inventaires physiques et presente d'autres statistiques Repond a toutes les questions posees par les specialistes en actifs fixes du Bureau regional en ce qui concerne les modes operatoires normalises utilises pour la gestion des actifs fixes
 

REQUIRED QUALIFICATIONS

Education

Essential: Cycle secondaire complet, de preference complete par des etudes techniques ou universitaires dans le domaine des systemes informatiques ou de technologies de l'information.
Desirable: Un diplome de premier cycle en informatique, telecommunications ou un formation en gestion d'actifs ou dans un domaine connexe serait un atout
 

Experience

Essential: Au moins 5 annees d'experience dans l'administration d'infrastructures de technologies de l'information et de la telecommunication avec quelques annees d'experience a des niveaux de responsabilite croissante en gestion des LAN.
Desirable: Experience le domaine de l'integration des communications voix-donnees : Conception LAN, maintenance et depannage de la configuration de listes, methodes d'adressage IP, Internet/Tunnelling.
 

Skills

Le travail exige une excellente connaissance des reseaux LAN et TCP/IP, reseaux et internet protocoles, Windows 10 professionnel et XP Professionnel, Windows 2008/2012 Server, Microsoft Active Directory ; Une bonne connaissance de l'administration des systemes de messagerie electronique (Exchange Server 2010, Outlook and Microsoft Office 365). Une bonne connaissance de la securite informatique, y compris la protection par les pare-feu et les antivirus; Une bonne connaissance des procedures de sauvegarde des donnees et de reprise apres sinistre (Veritas Backup Exec est le logiciel utilise); Une bonne connaissance de la programmation de base de donnees avec Visual Basic; Une bonne connaissance de l'administration des systemes de telecommunication, y compris Cisco Unified Communication Manager (Call Manager); Une capacite a analyser et resoudre les problemes; une capacite a rediger des documents techniques.
 

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Creating an empowering and motivating environment
 

Use of Language Skills

Essential: Expert knowledge of French.
Desirable: Intermediate knowledge of English.

 

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at XAF 21,654,042 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
 

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.

• WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO's operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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