Place: Damascus, SYRIA
Starting date: 5th January 2026
Duration of contract: 12 months
Closing date for applications: 4th December 2025

Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Since its creation in 1982, HI has run development & humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide

At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.

Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation: www.hi.org

JOB CONTEXT:
After the fall of the previous regime, while remaining a protracted crises, Syria is entering a new phase where pure humanitarian operations will side with early recovery and recovery interventions. According to the latest UN figures, about 15 million people remains still in need of humanitarian response, including about 6.5 million IDPs, while over 5 million Syrians refugess in neighboring countries or in Europe. Threats from explosive remnants of war, lack of recovery in both the health and education sectors make Syria still a fragile context.

HI is managing a humanitarian program covering most of Syria’s governorates:

1. Support to health partners support to health partners (mainly hospitals) for the provision of multi-disciplinary rehabilitation services (physiotherapy, assistive devices, prosthetics and orthotics and PSS, SRH).

2. Humanitarian Mine Action, including education to the risks and effects caused by conventional weapons (including mines, explosive remnants of war and small arms light weapons) and urgent marking of hazardous areas; and Non-technical surveys of potential contaminated areas, clearance, advocacy and land release.

3. Community based protection for safe returns and support for the inclusion of persons with disabilities and other vulnerable people in the humanitarian assistance.

4. Preparedness activities for shocks and enhance reliance of the population, particularly in north east Syria.

5. Inclusive Education, pilot project just started.

The actual intervention was so far managed based on a mix of remote management of national teams, remote partnerships with local structures and organizations, and direct implementation programs, while today we are moving to a on-site management model, with new bases in Aleppo and Damascus and a full rationalization of the previous remote management structures.

YOUR MISSION:
Under the responsibility of the Country Director Syria the Operations Manager contributes within the country where he/she is based to the implementation of the mandate and the 10-year strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the projects implemented in the country, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of a sound management and successful functioning of the global organization, through paradigm changes.

The Operations Manager is responsible for developing and implementing, in the country where he/she is based, the projects part of the Programme operational strategy.

Under the guidance of the TUM and the MEAL and Support service managers, he/she deploys all adequate tools that will allow project monitoring in the Programme, financial controlling and compliance with HI policies and frameworks (in particular HI Project Monitoring & Evaluation policy), and the respect of contractual obligations towards donors.

He/she contributes to monitor and analyse context development, in order to identify operational risks and opportunities, and proposes actions to the Regional Director.

He/she contributes to organizational transformation in line with Lean, Shared Services and ROOTS projects.

Responsibility 1: Management

• Be the manager (direct report) of the Area Manager in the country of assignment
• Foster team spirit and team functioning guaranteeing synergies and exchange of good practices between area managers and with head office colleagues.
• Recruit and contribute to the professional development, autonomy and well-being at work of the Area managers

Responsibility 2: Contribution to the Programme’s Operational strategy and HI frameworks & regulations

• Contribute to the development of the Programme’s Operational Strategy, and to its implementation and annual monitoring
• Implement the project part of the Programme’s Operational Strategy
• Ensure sound management and monitoring of projects under his/her responsibility (New potential areas of intervention)
• With both operational opportunities and risks in mind, contribute to the monitoring and analysis made by HAS, Operations and DP, and propose mitigation measures when relevant in new potential areas of intervention

Responsibility 3: Influence

• Support develop external influence of HI (forums, operational & strategic alliances, etc.) and the external representation of the organization (events, media) at the National Level

Requirements

Qualification & experience:

• Solid experience in humanitarian sector
• Fluency in oral and written English is compulsory
• Arabic skills are a strong asset
• Strong computer skills (use of MS Word, Excel, Outlook and other relevant software).

Interpersonal skills and attitudes:

• Able to manage stress
• Reactivity, flexibility, and adaptability 
• Strong interpersonal and intercultural skills 

Benefits

At HI, the conditions offered are up to your commitment and adapted to the context of your mission. https://hi.org/en/join-the-team

• 12 months International contract starting from 05th, January 2026;
• The international contract provides social cover adapted to your situation:
• Unemployment insurance benefits for EU nationals;
• Pension scheme;
• Medical coverage with 50% of employee contribution;
• Repatriation insurance paid by HI;
• Salary from 2869€ gross/month upon experience;
• Perdiem: 525 USD net/month - paid in the field
• Hardship: 250€ net/month paid with your salary;
• Paid leaves: 25 days per year;
• R&R: according to the level of the mission 5 days every 3 months

Position:

• Unaccompanied

Housing:

• Collective taken in charge by HI;