Area Support Manager (Open to national & internal staff only)
Norwegian Refugee Council (NRC)
Full-time Locallly Recruited Females are highly encouraged to Apply.
Background:
The purpose of Area Support Manager position is to provide sufficient support to relevant program in area level and sub-offices. The position leads and provides support to the Support units while making sure that staff comply with NRC and donor guidelines. The position shall lead all support related matters in NRC South Sudan, North Area Office. The Support Manager will ensure that all support functions are providing high quality and efficient support for programme implementation.
The Area Support Manager plays a strategic and operational role in ensuring that all support functions such as finance, human resources, logistics/procurement, administration, and ICT run efficiently across the area office and its sub-offices. This position serves as a key link between programme implementation teams and support departments, enabling quality, timely, and compliant delivery of NRC’s projects to affected populations.
What you will do:
Key objectives for this role include:
Line management responsibilities for directly reporting staff Finance, HR & Admin, Logistics and ICT. This includes the Performance management process, setting clear goals aligned to area strategy and priorities, and to follow up and support staff’s achievement.
Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
Facilitate the Area Office support functions’ strategic input to the development of the Country Strategy and Plan of Action
Provide input on operational support in proposal development, and coordinate and align operational support with programme plans
Responsible for ensuring quality support to project implementation.
Facilitate the Master Budget, area level budgets and BPO development, including assess and monitor costs and resource allocation needs
Responsible for the strategic development of Area level structures, technical systems, human resource capacity and allocation
Responsible for development of new area specific technical SOPs, guidelines and tools
Responsible for organisational learning related to programme support
Responsible for technical capacity building of support staff
Development of holistic and needs based programmes, including cash-based interventions and marked based programmes
Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the functions policies and procedures
Specific Responsibilities:
Budget Monitoring (Monthly BVA Meeting)/ Support cost budget holders
Ensure monthly BVA’s are conducted to enable the budget holders track the level of spend against budget
Support budget holders in taking decisions related to budget realignment while ensuring compliance with donor rules and regulations
Support budget holders in providing financial details to know if there is need to request an NCE or not, especially if level of spend is low against implementation period
Capacity Building:
Train budget holders and non-budget holders in financial management responsibilities and the use of NRC internal tools (NRC internal budgeting tools, Budget monitoring tools, (BVA, BPO), financial policies, procedures, and best practices
Strengthen the financial management capacity within the area, promoting accountability and transparency.
Financial Reporting:
Work closely with finance teams to collect and consolidate financial data at Area office specific projects
Coordinate and ensure timely and accurate financial reporting to stakeholders’ donors
Analyse the financial reports to identify trends, variances, and areas of concern or improvement and provide detailed justification before submission to the donor
Budgeting and Planning:
Collaborate with finance teams to develop budgets for specific projects or programs within the area.
Prepare and manage budgets for the area, ensuring alignment with program goals and donor requirements.
Provide input insights to Finance team and enhance the accuracy and relevance of the budgeting processes
Cash Flow Management: Consolidate cash flow forecast from different CCs to ensure sufficient liquidity is available to support smooth program implementation
Compliance and Risk Management.
Ensure compliance with local financial regulations and laws.
Collaborate with finance teams to address any potential risks or issues related to financial management
Implement and monitor internal controls to safeguard financial assets and prevent irregularities
Donor Compliance /Grant Management:
Assist in the preparation of financial proposals for grants and funding opportunities, GOM, PRM, GCM.
Monitor the financial aspects of grants, ensuring compliance with donor requirements.
Work closely with Area program manager to align area specific financial reporting with programmatic outcomes.
Audit Coordination:
Support the finance team during area office project specific audit or quarterly financial verifications.
Implement audit recommendations and ensure corrective actions are taken.
Follow up with the finance team to Maintain accurate and organized financial records for audit purposes.
Communication and Coordination:
Facilitate communication between the finance teams, Area program team and country office team.
Serve as a liaison between the finance team and key AMT meetings providing up to date financial information to help in decision making
Other responsibilities:
Responsible for corruption mapping and mitigation practices and procedures in the programme.
Ensure adequate and fit-for-purpose support strategy rooted in staff capacity development.
Ensure that all rules, regulations, routines, procedures, SOPs are accessible to and known by all staff.
What you will bring:
University degree in Finance, Accounting, Business Administration, Management, or related field is required.
Minimum 4 years of experience in a senior management position in a humanitarian/ recovery context
Proficient in financial systems and software (e.g., Agresso, QuickBooks, or similar ERP systems).
Strong understanding of donor compliance, audit requirements, and internal control systems.
Demonstrated experience in managing HR processes, including recruitment, performance management, staff development, HR record keeping and employee relations.
Strong grasp of national labor laws and organizational HR policies and procedures.
Experience working in complex and volatile contexts
Allocation of resources and costs expertise
Documented results related to the position’s responsibilities
Knowledge of own leadership skills/profile
Fluency in English, both written and verbal
Knowledge of cash-based interventions and market-based programmes
Duty station: Aweil _ South Sudan
Contract: national contract for 12 months
Travel: 30%.
Salary/benefits: grade 9 on NRC’s national salary scale.
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
Submit your application and CV in English, taking care to attach your latest CV.
Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
Applications that are incomplete, will not be considered.
Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
This position is only open for candidates who have the legal right to work in South Sudan. NRC will not sponsor the visa or work permits.
If you have any questions about this role, please email ESA Recruitment esa.recruitment@nrc.no with the job title as the subject line.
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
Over two-thirds of South Sudan’s 8.9 million people need humanitarian assistance. Deteriorating humanitarian conditions have been worsened by climate, conflict and economic shocks, the effects of Covid-19, and gender-based violence. Protection concerns remain high, with people impacted by violence having limited access to justice and the rule of law.
Continued conflict and instability in the country combined with flooding have resulted in large-scale internal and cross-border displacement. Over two million people are internally displaced (55 per cent of whom are women and girls). An additional 2.3 million South Sudanese remain refugees hosted in neighbouring countries.
Prolonged flooding, due to abnormal rainfall, impacts agriculture and intensifies existing vulnerabilities of affected people. In 2022, an estimated 8.3 million people are experiencing severe food insecurity as shocks are intensifying. The cumulative impact of recurrent flooding also contributed to the destruction and damage to water facilities, leaving vulnerable people in urgent need of WASH services and limited access to basic services including health and education.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
Do demanding and professional work, often in challenging contexts.
Join a work culture that empowers every employee to share ideas and take responsibility.
Be part of a welcoming and supportive community committed to human dignity.
