IPAV - 189-11 Airport Privatization / Ops / Commercialization Expert
International Civil Aviation Organization (ICAO)
Volunteer opportunity 1. University degree in business administration or equivalent professional qualifications in a financial management field.
2. Familiarity with civil aviation fees and charges and revenue generation at airports from aeronautical and non-aeronautical sources. Familiarity with the organization of commercial areas in airports.
3. Experience at a responsible level in the financial management of a government department, an airline, an airport or a corporation.
4. Experience in the development of revenues at airports.
6. A good command of oral and written English, French or Spanish is essential.
Core Competencies:
Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.
Managerial Competencies:
Vision: Identifies strategic issues, opportunities and risks; clearly communicates links between the Organization’s strategy and the work unit’s goals; generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; conveys enthusiasm about future possibilities.
Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
May include some, or all, of the elements listed below in advising and assisting with:
1. Review aeronautical fees and charges and other revenue-generating sources at airport; review the existing commercial revenue projections included in the master plan update.
2. Define the future strategy for commercial areas inside the passenger terminal area that will maximize the commercial revenues taking into account the current situation. The future commercial strategy should review aspects such as:
a) type of commercial offer that best suits the passenger profiles
b) commercial mix and proposed retail
c) definition of commercial areas in terminal building layout: size, location, nature
d) fees, canons and other duties that airport authority should apply on tenants.
3. Prepare conceptual planning sketches for the organization (or the reorganization) of the commercial areas / concessions at airport. Indicate the requirements for the future commercial areas.
4. Define the guidelines under which the new commercial areas should be developed: by the airport; under one or several main developers; recommendations on concession and rental schemes (terms, duration, etc.).
5. Provide new commercial revenue projections for airport resulting from the implementation of the proposed commercial strategy.
6. Prepare a site visit report, indicating the findings with regards to the existing and future commercial areas of airport.
7. Perform other related duties as may be required.
In accordance with the ICAO Technical Co-operation Bureau (TCB) grading system.
