Public Information Intern for Digital Analytics & Web Strategy

Flexible

6 months

Created in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over 150 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community.​​ This internship is located in the United Nations Office for Disaster Risk Reduction (UNDRR), Communications and IT Section, Bonn, Germany. The Intern reports to the Web Officer in the Content and Channels team​. This internship is designed to be in person and full-time (40 hours per week) but can be adjusted based on the needs of the successful candidate. ​The intern will support the Content and Channels team in the development of PreventionWeb — UNDRR’s flagship knowledge platform on disaster risk reduction — with a focus on digital analytics, user journey research, and the practical application of AI tooling to editorial workflows. Tasks will include:

• Support the ongoing monitoring and reporting of web analytics (Google Analytics 4, Looker Studio) across UNDRR’s digital portfolio, helping to identify content performance trends, opportunities for improvement, and insights to inform editorial and product decisions;
• Contribute to user journey and user experience research on PreventionWeb, including light-touch UX exercises, review of user feedback, and structured documentation of findings to inform content and platform decisions;
• Assist with the practical application of AI tooling to editorial workflows — for example, supporting content tagging and metadata quality, evaluating search relevance, and testing prompt-based assistance for summarisation and abstract writing — and help document what works and what does not;
• Publish and curate disaster risk reduction content (documents, events, news, policy, jobs) in PreventionWeb’s Drupal content management system, building fluency with the publishing pipeline that the analytics describe;
• Identify content for social media promotion, participate in the dedicated weekly content meeting, and review web analytics to propose optimisations;
• Assist in validating and maintaining source organisation profiles, and contribute to the ongoing development of PreventionWeb’s editorial guidelines;
• Support other information management and web strategy tasks matching the candidate’s academic background​

Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum Bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or Ph.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Applicants must have good knowledge of standard software applications, especially MS Word, MS Excel, MS PowerPoint, and MS Teams. Experience or coursework with web analytics tools (such as Google Analytics 4, Looker Studio, Matomo or similar) is desirable. Familiarity with content management systems (such as Drupal or WordPress) is desirable. Knowledge of basic HTML and experience with spreadsheets or light data analysis is desirable. Interest in or exposure to AI tools (such as large language models) applied to editorial, research or analytics workflows is desirable. Applicants must have a demonstrated keen interest in the work of the United Nations, including an interest in disaster risk reduction, climate change or sustainable development and a personal commitment to the ideals of the Charter. Applicants must have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes willingness to try to understand and be tolerant of differing opinions and views.

English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for this internship. Knowledge of French or Spanish is desirable.

Due to the high volume of applications received, only successful candidates will be contacted.

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.