Information Management Officer (re-advertisement)

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and implements emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for a Information Management Officer in Kyiv.

About the job

The Information Management team is focused on developing information management systems based on the ESRI ArcGIS Online platform, with a planned migration to ArcGIS Enterprise. The team works with various applications within the ArcGIS ecosystem, including Survey123, Field Maps, Dashboards, and Experience Builder. The successful candidate will join the Information Management team and contribute to the development, configuration, and enhancement of different components of the information management systems within the ArcGIS environment. The role also involves supporting the integration and maintenance of these systems to ensure their effective operation.

Your main duties and responsibilities will be:

• Development of effective data collection tools and methodologies, as well as the design and management of database systems for data management and analysis.
• Maintenance and administration of the DRC beneficiary database.
• Implementation of functional features and user interfaces, such as dashboards and databases.
• Collaborate with other departments to improve the product on their feedback.
• Conduct data analysis and identify pertinent variables, trends, and patterns providing valuable insights for informed decision-making.
• Support Team Leaders in technical application of the database in instances where the data entry is undertaken by programme staff.
• Support programme colleagues in case of any technical difficulties or questions regarding the database and IM system; provide trainings for colleagues on how to use IM system.
• Generate monitoring reports and perform backup operations; contribute to the formatting and development of documents regarding collected data.
• Perform data quality checks of the database on a weekly basis, reporting any issues and changes to the Information Management Manager.
• Ensure information regarding beneficiaries is consolidated into one database and is up-to-date; identify missing data and follow up with Team Leaders.
• Support in providing beneficiary lists and data for monitoring activities, including Post-Distribution Monitoring (PDM) and evaluation reports.
• Apply data program techniques and procedures.
• In line with DRC’s Information Management Standard Operating Procedures (SoPs), keep all data protected and confidential.

About you

To be successful in this role we expect you to have at least 2 years of experience in developing data collection and analysis tools within the Esri / ArcGIS Online environment. Moreover, we also expect the following:

Required

• University degree in Information Technology, Information Systems, Statistics, Social Sciences or a relevant field.
• Knowledge of KoBo, Survey123, or other data collection applications.
• Advanced level of English language proficiency; Fluency in Ukrainian.
• Confident user in MS Word, Excel, PowerPoint and Outlook.
• Proven abilities in data collection, compilation, analysis and reporting with ability to write in a clear and concise manner and effective oral communication.
• Proficiency in ArcGIS Dashboard and Experience Builder is a key requirement.

Desirable

• Experience in database management and SQL database administration.
• Knowledge and understanding of Monitoring, Evaluation, Accountability and Learning (MEAL) cycle.

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: 3-month probation period with the possibility of extension till 31st December 2026 depends on performance.
• Band: H – non-manager.
• Designation of Duty Station: Kyiv.
• Start date: as soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national contracts; starting from 2025 EUR gross per month (depending on experience and qualifications).

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.

Applications sent by email will not be considered.

Closing date for applications: 17 July, 2026.