Associate Communications Officer, Social Media

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

The Communications Division, led by the Chief Communications Officer, oversees the foundation’s global communications strategy. The division brings together internal and external communications to advance the foundation’s mission to create a more equitable world.

The Campaign Planning & Channels Management team brings the foundation’s mission to life through compelling storytelling, events, and integrated campaigns that build trust in the foundation’s reputation and inspire more people to care about and support our mission. This team leads the foundation’s flagship external communications platforms, including the website: gatesfoundation.org, newsletter: The Optimist, and enterprise-wide social media channels.

Your Role

Reporting to the Senior Manager, Digital Strategist, you will support the implementation of social media engagement strategies that advance the foundation’s advocacy and brand goals. This team manages the foundation’s global flagship channels (@Gatesfoundation) -- across LinkedIn, Twitter/X, Facebook, Instagram, YouTube, Threads, and TikTok. As an ACO on this team, you’ll be supporting the development of social media content across these channels in alignment with our social media strategy. This could include: writing creative and content briefs and cross-channel promotion plans. The ideal candidate has experience working across multiple campaign strategies at the same time and the flexibility to assist on a variety of new projects and priorities. You also have a general interest in developing content for online audiences.

What You’ll Do

• Support platform-specific social media strategies that ladder up to broader social, channels, and communications strategies.
• Manage the day-to-day implementation of priority foundation social media channels, including working closely with producers and agencies to develop content, writing and/or reviewing captions, and in some cases having a hand in creative production directly.
• Support development of creative briefs as required, coordinating with various communications agencies to act as their primary point of contact for social media plans while working closely with our Global Brand Experience team to ensure the development of creative content.
• Coordinate with cross-divisional content, brand, channels, and audience engagement teams in the development, revision, and/or refinement of brand strategies.
• Collaborate with agencies/contractors to develop and review social media content, ensuring clear and timely feedback.
• Stay up to date with platform trends, high-performing formats, and cultural moments to reach and engage our audience.
• Monitor and engage with comments, questions, and mentions across the foundation’s social channels to foster meaningful two-way conversations that build an understanding of the foundation’s work and trust.
• Ability to travel up to 30% domestically and internationally.

Your Experience

• A Bachelor’s degree or equivalent demonstrated experience, preferably in communications, journalism, literature, public relations or political science.
• Ability to work well with a wide range of internal and external partners to incorporate new information and work towards appropriate decisions and reach desired outcomes.
• Experience with social media publishing tools (e.g. Opal, Sprinklr, Sprout Social)
• Basic knowledge of social media best practices with experience communicating about complex global and domestic issues, including poverty, health, education, climate, and gender equality.
• Basic experience in an agency account management, creative producer, or marketing/communications role.
• Ability to film, edit, or produce video content for our global social media channels
• Experience using Adobe Creative Cloud to edit social media videos or graphics
• Project management skills

*Must have unrestricted work authorization in the country where this position is located. The Foundation does not provide immigration-related sponsorship for this role. This includes direct company sponsorship and any work authorization requiring a written submission or other immigration support from the company (eg: H-1B, O-1, L-1, E, OPT, STEM-OPT, CPT, TN, J-1, etc.).

The salary range for this role is $118,200 to $177,200 USD. We recognize high-wage market differences in Seattle and Washington D.C., where our offices are located. The range for this role in these locations is $130,000 to $195,000 USD. As a mission-driven organization, we strive to balance competitive pay with our mission. New hires salaries are typically between the range minimum and the salary range midpoint. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process.

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Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Candidate Accommodations

We’re committed to providing an inclusive and accessible hiring experience for all candidates. If you have a disability or medical condition and need an accommodation at any stage of the application or interview process—such as an ASL interpreter, alternative interview format, or physical accessibility support—we’re happy to help. Please contact HR@gatesfoundation.org with the position number and a brief description of your accommodation needs. Requests will be handled confidentially.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.