Operations Intern

Company Description

AMREF Flying Doctors is a leading aero-medical provider in Africa. Based in Nairobi, Kenya, at Wilson Airport, AMREF Flying Doctors provides air evacuation services in medical emergencies as well as air ambulance transfers between medical facilities. Patients can also be repatriated to Europe, Asia, and North America by air ambulance jet or a medical escort provided on commercial carriers. With a fleet of five fully-owned dedicated Air Ambulances, patients can be evacuated from anywhere on the African continent to anywhere in the world.

Owned by Amref Health Africa, the leading health organization in Africa, AMREF Flying Doctors plays an instrumental role in advancing Amref Health Africa’s enduring commitment to achieving lasting health change in Africa.

MAIN JOB PURPOSE

• The main purpose of the job is to assist in the efficient coordination of flights, ensuring safety and compliance with aviation regulations during service delivery as guided by the Kenya Civil Aviation Regulations and Company Policy. This includes flight planning, communication with aircraft commanders, monitoring flight operations, and providing administrative support to the Operations Department.

Job Description

• Assist the flight operations team to coordinate and execute daily flight activities, aligning them with client expectations as well as aviation requirement.
• Contributing to flight planning and dispatch processes, adhering to company Standard Operating Procedures (SOPs) under supervision.
• Ensuring the timely completion and submission of flight plans for active flights.
• Facilitating the clearance process by delivering manifests to immigration offices.
• Maintaining comprehensive records, including flight and event logs, aircrew flying records, and flight operations records for inbound and outbound flights.
• Establishing and managing air-to-ground and point-to-point radio communication with aircraft commanders.
• Assisting with data entry of all relevant flight information into the company database system as well as post flight filing of flight operations documents, for monitoring purposes.
• Offering administrative assistance to the Operations Department, including tasks such as organizing and replenishing stationery supplies to align with departmental demands.
• Attending to any additional work-related assignments delegated by the Operations Manager, and duty officer.

Qualifications

Education and Experience

• Diploma in Flight Operations/Dispatch
• Knowledge in radio communication
• Proficiency in computer studies (word, excel, power point, outlook, internet).

Knowledge, Skills and Competencies

• Ability to work with teams and within a team
• Excellent communication and interpersonal skills
• Ability to learn
• Ability to manage time
• Dependable, flexible and ability to work in a fast-paced environment
• Self-motivated and confident
• Detail Oriented

Work environment

• AMREF Flying Doctors works within a twenty-four-hour work environment due to nature of its operation

Additional Information

If you have the passion to contribute to the leading Aero-medical and Health solutions provider, submit your application by Monday, 02 November 2026. Please visit AMREF Flying Doctors website at https://flydoc.org/career-opportunities/ or Amref Health Africa website at https://amref.org/vacancies/ to view job details and requirements

Duly note that AMREF Flying Doctors does not require applicants to pay any money at whatever stage of the recruitment and selection process and has not retained any agent in connection with recruitment. Although AMREF Flying Doctors may use different job boards from time to time to further spread its reach for applicants, all open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly also note that official emails from AMREF Flying Doctors will arrive from a @flydoc.org address.

AMREF Flying Doctors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. AMREF Flying Doctors is an equal opportunity employer and has a non-smoking environment policy.