Working with us feels like joining a crew of changemakers who actually get it. At Save the Children Australia, we’re all about bold ideas, big energy, and making your work count for something real. Together, we don’t just talk about change—we chase it fearlessly, creating brighter futures for kids and communities who need it most.

A place to make a difference:

This permanent part-time gig is your chance to channel your inner social butterfly. A role made for impact-driven legends who want their work to matter. You’ll keep our beautiful metro op-shops buzzing, not just with epic finds and bargains, but with purpose — every sale fuels programs that change kids’ lives for real. Your set hours will be three weekdays and Saturdays. You’ll be working in a community store surrounded by other fashion retailers, and just around the corner from some of the best coffee shops in Melbourne- did someone say coffee?

The purpose of the Floating Retail Store Assistant is to support the open rates and daily operations of the Save the Children Australia Op Shops in Melbourne. The role works across different store locations within Melbourne (usually Brunswick, Windsor or Northcote) to support our volunteer teams and cover periods of leave. What success in this role looks like: ensure Volunteers feel valued, customers feel welcome and the store stays open when rosters are low.

The position reports to the Area Manager and works closely with the State Retail Team to achieve and exceed agreed outcomes. Additional hours may be offered from time to time to support team coverage or workload, subject to business needs and mutual agreement.

This is a permanent part time role, requiring approximately 21 hours per week, consisting of three weekday shifts and one Saturday shift.

You will make a difference by:

• Travelling across our Melbourne Op Shops to keep stores running smoothly
• Driving sales and customer service to hit targets (and celebrating when you do!)
• Keeping stores looking sharp and welcoming, while managing stock and daily operations
• Being the go-to problem solver when challenges pop up

A place to feel valued:

Every purchase in our Op Shops fuels programs that protect and empower kids — it’s impact with style. You’ll vibe with awesome volunteers, get backed by a supportive retail crew, and join an organisation that’s all about diversity, inclusion, and fearless changemakers making the world brighter.

This role requires:

• Retail and customer service experience
• Strong organisational and communication skills
• A knack for building relationships and motivating others
• Willingness to roll up your sleeves—whether it’s moving stock or troubleshooting IT
• A valid driver’s licence and Working with Children Check

A place to belong:

We see the unique impact you bring, and we’ve got rewards that recognise the difference you make, including:

• Individual learning plans to help map and deliver on your career development.
• Internal employment and development opportunities
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Full salary packaging benefits (please use this link to see how much this benefit could mean to you!)
• Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you. Submit your cover letter and resume below.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications close COB Friday 5th June 2026.

Position Description – Floating Retail Store Assistant

For more information about a career at Save, visit our Careers Page.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.