Organizational Setting

The Office of Climate Change, Biodiversity and Environment (OCB) works to ensure that countries and stakeholders respond to the challenges of climate change, biodiversity loss, and environmental degradation. OCB provides a cross organizational coordination role on these issues and is the focal point to major multilateral environmental agreements including the United Nations Framework Convention on Climate Change Conferences (UNFCCC), and the Convention on Biological Diversity (CBD). The Office also assists FAO Members in their responses towards the interlinked challenges of food security, climate change, biodiversity loss and environmental degradation including through facilitating access to climate and environmental financing such as the Global Environment Facility (GEF) and the Green Climate Fund (GCF). In addition, OCB hosts the Globally Important Agricultural Heritage Systems (GIAHS) Programme, the Treaty on Plant Genetic Resources for Food and Agriculture and the Commission on Genetic Resources for Food and Agriculture as well as FAO's work on environmental safeguards and leads the Programme Priority Areas on Climate Change (PPA BE1) and Bioeconomy for Sustainable Food and Agriculture (PPA BE2).

The Secretariat of the International Treaty on Plant Genetic Resources for Food and Agriculture (ITPGRFA) performs the tasks established under the Treaty, and arranges for and provides administrative support for sessions of the Treaty's Governing Body and for any subsidiary bodies, as may be established, and assists the Governing Body in carrying out its functions, including the performance of specific tasks that the Governing Body may decide to assign to it.

The position is located in the Secretariat of the International Treaty on Plant Genetic Resources for Food and Agriculture at FAO headquarters in Rome, Italy.

Reporting Lines

The Digital Platforms and Documentation Officer reports to the Technical Officer in charge of the operations of the Multilateral System of Access and Benefit-sharing (MLS) and the Global Information System (GLIS) of the International Treaty on Plant Genetic Resources for Food and Agriculture (ITPGRFA).

Technical Focus

Corporate web content management and publishing, digital product workflows for official documentation, content development and content updates on FAO corporate CMS, user access analysis using corporate analytics tools, information architecture and metadata, supporting communications efficacy and ROI insights, user support for Treaty related information systems, and outreach/feedback mechanisms for stakeholders.

Key Results

Responsible for the daily operations of the Treaty Corporate Website and the digital assets of the Secretariat, including the timely publication of multilingual web content and official meeting documentation; the publication of reliable data and online reports; and the review and improvement of user experience and stakeholder engagement across the Treaty website and related systems during Governing Body sessions and the intersessional period to support communications efficacy and ROI insights.

Key Functions

• Develops, tests and debugs FAO Websites using the corporate Web Content Management System (SiteFinity) and standard template/existing dynamic modules in collaboration with the OCC Web team.

• Provides direct support for the preparation, publication and dissemination of official documents and information products for meetings and conferences in line with FAO's writing style and FAO visual identity guidelines and in compliance with FAO web, logo and publishing policies.

• Collects, analyses and structures programme data to generate dashboards and reports aligned with corporate analytics standards and the Treaty's communication and reporting needs, including synthesize insights to guide continuous improvement, including tracking engagement, multilingual performance and stakeholder interaction patterns. Contributes to the development and improvement of tools, methods and workflows for content production, web publishing and data handling.

• Maintains and updates databases, registries and web pages; ensures quality, consistency and version control.

• Participates in multidisciplinary teams and contributes to training tools/materials and the organization of workshops/webinars.

• Supports the organization, conduct and follow-up of meetings, consultations and conferences, including the development and production of required materials and timely web updates.

Specific Functions

• Implements front end updates and enhancements on the FAO corporate Content Management System (e.g. SiteFinity) for the ITPGRFA website; builds and refines page templates, components and content types; ensures accessibility (e.g. Web Content Accessibility Guidelines), multilingual consistency, metadata, tagging and Search Engine Optimization basics.

• Supports the coordination of digital workflows for the Governing Body documentation and intersessional bodies (authoring, clearance, layout, metadata, web posting, and archiving); ensures adherence to corporate editorial, branding and records standards.

• Supports extraction, cleaning and analysis of operational and programmatic data; prepares tables, visuals and online reports (e.g. germplasm flows, usage statistics); contributes to consolidated analyses presented to the Governing Body and other fora.

• Supports communications and outreach activities linked to Treaty outputs; designs and manages simple feedback loops (online forms/surveys/comments) and synthesizes insights for continuous improvement; tracking engagement around key Treaty outputs, monitoring performance of multilingual content, and analyzing stakeholder interaction patterns.

• Contributes to the maintenance and incremental improvement of Treaty-related information systems (e.g. portals, registries); provides basic help desk/user guidance, collects issue reports and coordinates fixes with technical counterparts (e.g. Digital FAO and Agro-informatics (CSI)/Office of Communications (OCC).

• Supports timely web publication of decisions, notifications, calls, and committee materials; maintains content calendars, document trackers and status dashboards.

• Applies corporate standards for accessibility, multilingual content, data protection, open data, and web security; performs routine checks (broken links, redirects, performance, analytics) in line with FAO's writing style and FAO visual identity guidelines and in compliance with FAO web, logo and publishing policies.

   

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• Advanced university degree (Master's degree or equivalent) in computer science, information science, information systems, political sciences, law, international relations, education, or related field.

• Three years of relevant experience at an international level in digital and documentation management - related support.

• Working knowledge (proficiency - level C) of English and intermediate knowledge (intermediate - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).

Competencies

• Results Focus

• Team Work

• Communication

• Building effective relationships

• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in more than one location or area of work, particularly in field positions, is desirable.

• Extent and relevance of experience in supporting multilingual web content on enterprise Content Management Systems (e.g. Sitefinity, Drupal, SharePoint publishing) and coordinating web publishing workflows from draft to release.

• Proven skills in web editing and front-end updates (HTML/CSS basics, image optimization, accessibility checks) and in applying information architecture (navigation, taxonomy, tagging).

• Extent and relevance of experience with data collection, cleaning and descriptive analysis (e.g. Excel/Power Query, basic data visualization) and producing online reporting pages.

• Familiarity with document production standards for intergovernmental processes (templating, metadata, versioning, multilingual alignment) and with records/web archiving practices.

• Extent of experience in supporting technical programmes for biodiversity or plant genetic resources for food and agriculture.

• Extent and relevance of experience supporting stakeholders and users to collect feedback and translate it into content and UX improvements.

• Knowledge of FAO publishing/web standards, Treaty related portals (e.g. ITPGRFA website, MLS/GLIS related tools) and collaboration with corporate IT/communications teams is an asset.

• Extent and relevance of knowledge of JavaScript and CSS frameworks.

• Extent and relevance of experience in C# development.