24404 | Registry

A roster of suitable candidates may be established for this post as a result of this selection process for both fixed-term established and general temporary assistance posts.

Organisational context

Under the direct supervision of the Director of Judicial Services, the Information Management Services Section ensures that the Registry puts in place adequate Information Management (IM) services, for the benefit of all Organs and activities of the Court. The Information Management Services Section will also provide services to other Registry clients, including external parties relying on the policies and technology of the Court.

Information services consist of:

• Information management activities which include: developing policies and best practices for the management of (digital) documents, records and archives; library services and knowledge management, whether technology based or not.
• Information Systems support including systems development, administration and integration.
• Technology Services Operations support, including end-user services, communications and networking technology, audio-visual technology
• Information security activities, including developing policies and best practices, implementing information security standards and managing risk related to information, whether technology based or not.

The Information Management Services Section provides:

• Advice on best practices addressing the needs of its clients and the Court’s and Registry’s strategic objectives.
• Integrated solutions (i.e. systems, policies and processes) relying on industry best-practices on all aspects of information services related to capturing, storing, preserving, delivering, securing and managing information and communication.
• Leadership and dialogue with clients in relation to the innovation, awareness and adoption of new information practices, tools and technology-enabled processes and practices that will improve productivity, effectiveness, information sharing and availability.
• Strategic input and support for the implementation of a continuous change management process harnessing the use of information and technologies.

Duties and Responsibilities

Within this framework, and under the direct supervision of the Technology and Communications Officer, the incumbent will perform the following duties:

• Coordinates and supervises the team of network and communications support technicians in the delivery of services and reviews and evaluates work;
• Oversees the management and operation of the following infrastructure: LAN, WAN and Data Centre networks, video-teleconferencing network, firewall and unified access services and field office in-a-box setup;
• Provides 3rd level support to requests related to the areas of responsibility;
• Prepares technical documentation on the technology environment and related procedures and operations;
• Supports the day-to-day functioning of the campus network, both cable and wireless;
• Manages the following:
  • Wide area network
  • Firewall
  • DMZ
  • Field Infrastructure
  • Detainee Voice logging system
  • Video teleconferencing system
  • Unified access management
• Performs of duties such as preparing service reports/statistics, etc.

Essential Qualifications

Education:

Diploma of secondary education.

Work Experience:

Minimum of eight years of progressively responsible relevant work experience in ICT and/or network, telecommunications and related field, with at least two years specifically with IP networks and VOIP technology. A university degree, being at advanced or first-level, in combination with six (6) years of relevant experience, may be considered as a substitute for two years’ of working experience only to determine eligibility.

• Demonstrated experience in design, implementation and management of LAN/WAN and Data center networks with Cisco equipment is required;
• Demonstrated experience in design, implementation and management of enterprise VOIP solutions based on with Cisco Unified Communications Manager (CUCM) is required;
• Demonstrated experience in design, implementation and management of firewall solutions based on CISCO ASA and/or Fortigate is required;
• Valid Certificates in at least two of the following areas is required:
  • CCNP Routing and Switching , CCNP Data Center, CCDP or higher
  • CCNP Voice, CCNP Collaboration or higher
  • CCNP Wireless or higher
  • CISCO ASA Specialist, Fortigate NSE1 or higher
  • CISCO ISE (500-254 ISE), similar or higher
  • CCA for CITRIX Netscaler 10

Knowledge, Skills and Abilities:

• Ability to provide excellent service to others as the primary focus of actions, achieved through developing and sustaining productive relationships and evidence informed practice;
• Ability to establish and maintain working relations with people in a multi-cultural multi-ethnic environment;

Languages:

Proficiency in one of the working languages of the Court, French or English is required. Working knowledge of the other is an asset. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) would be considered an asset.

ICC Leadership Competencies
Purpose
Collaboration
People
Results

ICC Core Competencies
Dedication to the mission and values
Professionalism
Teamwork
Learning and developing
Handling uncertain situations
Interaction
Realising objectives

Learn more about ICC leadership and core competencies.

General Information

Candidates appointed to posts at a P-5 grade or in the Director category are subject to a maximum aggregate length of service of seven years. This is pursuant to a decision of the Assembly of States Parties (ASP Resolution ICC-ASP/23/Res.2 - ICC-ASP-23-Res.2-ENG) to implement a tenure policy at the Court as of 1 January 2025.

- The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check.

- Applicants may check the status of vacancies on ICC E-Recruitment web-site.

- Post to be filled by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process. This is pursuant to a decision of the Assembly of States Parties (ASP Resolution ICC-ASP/23/Res.3 - ICC-ASP-23-Res.3-ENG) to introduce a moratorium on the recruitment by the ICC of staff of non-States Parties’ nationality.

- In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions, representation of the principal legal systems of the world for legal positions, and equitable geographical representation for positions in the professional category.

- Applications from female candidates are particularly encouraged.

- The International Criminal Court applies the Inter-Organization Mobility Accord and can support secondment of staff from organizations of the United Nations Common System.