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National Consultant: Develop Business Model for Sustainability of Violence Against Women and Girls (VAW/G) Case Management for Social Service Workforce
United Nations Population Fund (UNFPA)
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Job Description

PLEASE NOTE THAT THIS VACANCY IS ONLY FOR NATIONALS OF INDONESIA

The Position:

National Consultant to Develop Business Model for Sustainability of Violence Against Women and Girls (VAW/G) Case Management for Social Service Workforce

You will report to Programme Specialist, GBV and Adolescent Health

How you can make a difference:

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.  UNFPA’s strategic plan (2022-2025), reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to “build forward better”, while addressing the negative impacts of the Covid-19 pandemic on women’s and girls’ access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

Job Purpose:

VAW/G remains a significant human rights and public health issue in Indonesia. The 2024 National Women’s Life Experience Survey (SPHPN) found that one in four women aged 15–64 in Indonesia has experienced physical and/or sexual violence by a partner or non-partner in their lifetime, underscoring the persistent and widespread nature of VAW/G in the country. The enactment of the Sexual Violence Crimes Law in 2022 further mandates the provision of comprehensive services for women and children survivors of sexual violence at the sub-national level.

The Government of Indonesia has established Technical Service Units for the Protection of Women and Children (UPTD PPA) under the local Offices for Women’s Empowerment and Child Protection (DP3A) to provide integrated services for prevention, response, protection, and recovery of VAW/G survivors. Within this system, social workers and case managers play a critical role in ensuring timely, survivor-centered, and coordinated case management.

UNFPA has been supporting the Ministry of Women’s Empowerment and Child Protection (MoWECP) to strengthen the capacity of UPTD PPA, including through the Women at the Center (WAC) Project, supported by Takeda Pharmaceuticals Ltd. The project has developed and piloted training curricula and certification modules on VAW/G case management for Professional Social Workers, Social Welfare Workers, and Social Volunteers during 2024–2025 in collaboration with MOWECP and the Training Center of the Ministry of Social Affairs.

Sustainability Challenges. 

While the above-mentioned efforts have strengthened foundational knowledge for certifying social workers as VAW/G case managers, evidence shows that acquiring a competency certificate alone is insufficient to sustain improvements in service quality. There are at least two sustainability streams that might be required, namely: 

(1) Sustaining the availability and accessibility of the VAW/G-case manager competency certification. This stream may include continued availability of the VAW/G case management competency certification and its renewal system; mandatory requirement for UPTD-PPPA case managers to acquire VAW/G case management competency certificate; and intended budget allocation for UPTD-PPPA, e.g., as part of scope of Special Allocation for non-physical infrastructure, as an incentive for their staff to take the VAW/G competency certification, and 

(2) Enabling environment at the subnational level to sustain implementation capacity of the certified case managers in service. It may include SOP of the UPTD-PPA for continuous supervision, mentoring, and peer learning to ensure consistent application of case management standards and to support frontline workers managing complex VAW/G  cases. 

To meet those sustainability measures, UNFPA, therefore, seeks a consultant to develop a Business Model for the sustainability of VAW/G Case Management for Social Service Workforce. This initiative will be, in close coordination with  MOWECP and the Ministry of Social Affairs to support the institutionalization and ensure sustainability of qualified  VAW/G case management within the UPTD PPA system. It is also in line with the Government’s efforts to standardize UPTD PPA services through a forthcoming ministerial regulation.

You would be responsible for:

  • Initial consultation with UNFPA on the outline and method of the report. 
  • Conducting online consultation with key stakeholders, e.g.  social service workforce,  training and certification service providers, UPTD-PPA officials.
  • Developing an analysis-based Business Model for sustainability of  VAW/G Case Management for Social Service Workforce. The analysis shall include the two sustainability streams mentioned above.
  • Developing presentation material summarizing the report and presenting it online to UNFPA/MOWECP/MoSA.

Duration and Working Schedule: April to July 2026

Place Where The Service sar to be delivered: Home-based

Delivery dates and how work will be delivered:

The payment for this consultancy is on a deliverable basis with a total of 55 working days during a four-month duration. 

During the contract period, the consultant will be responsible for the activities and deliver electronic final outputs by the due date as indicated in the agreed timeframe/contract, upon clearance and acceptance of deliverables by UNFPA below:

31 May 2026 : Draft Report on Business Model for Sustainability of  VAW/G Case Management for Social Service Workforce. The draft report is based on initial consultation with UNFPA on the outline/method, and includes an analysis of the business model of two sustainability streams based on consultation with stakeholders:

  1. Sustaining the availability and accessibility of the VAW/G-case manager competency certification. This stream may include continued availability of the VAW/G case management competency certification and its renewal system; mandatory requirement for UPTD-PPPA case managers to acquire VAW/G case management competency certificate; and intended budget allocation for UPTD-PPPA, e.g. as part of scope of Special Allocation for non-physical infrastructure, as incentive for their staffs to take the VAW/G competency certification, and 
  2. Enabling environment at the subnational level to sustain the implementation capacity of the certified case managers in service. It may include SOP regulation of the UPTD-PPA for continuous supervision, mentoring, and peer learning, which are essential to ensure the consistent application of case management standards and to support frontline workers managing complex VAW/G  cases. 

31 July 2026 : Final Report on: 

  1. Business Model for Sustainability of  VAW/G Case Management for Social Service Workforce.
  2. Presentation material summarizing the report.

Monitoring and Progress Control, including reporting requirements, periodicity format, and deadline:

Every two weeks, the Project Management Analyst GBV and Gender Programme Specialist will organize a discussion with the consultant to monitor the progress and review the document.

Supervisory Arrangement:

Under the overall guidance of the Assistant Representative, the consultant will report and be supervised directly by the Gender Programme Specialist and Project Management Analyst GBV in direct coordination with the MOWECP (Assistant Deputy for Governance of Women’s Rights Protection and Integrated Service Strategy), Center for Education, Training, and Professional Development, Ministry of Social Affairs, and quality assurance from the Assistant Representative.

Expected Travel: NONE

Qualifications and Experience: 

Education:  

Master’s Degree in Social Welfare Science, Community Development, Psychology, and/or related discipline.

Knowledge and Experience: 

  • At least 2 years of professional experience in gender issues and social work, including a minimum of 3 years of experience working with the MOWECP, MOSA, or equivalent local government offices on gender issues and social work.
  • Demonstrated experience in advocating for policy or improvement in preventing violence against women services and strengthening GBV case management.
  • Demonstrated experience in developing sustainability strategies, business models, financing frameworks, or institutionalization plans for social or development programmes.
  • Ability to work independently with minimal supervision and deliver high-quality outputs within deadlines.
  • Excellent communication and report-writing skills
     

Languages: 

Fluency in English and Bahasa Indonesia is required

UNFPA Work Environment:

UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.

Disclaimer:

Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. 

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. 

Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.

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