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Organizational Setting
The Department of Management’s Division of General Services (MTGS) provides support functions to the IAEA through its four Sections, namely the Archives and Records Section (ARMS), the Commissary Management Section (CMS), the Facilities Management and General Support Section (FMGSS) and the Seibersdorf Laboratories Services Section (SLSS).
Main Purpose
Reporting to the Deputy Director General for Management, the Director provides strategic guidance for and ensures the transparent, efficient and cost-effective operations of MTGS which include: facilities, technical, engineering and property management; archives, records and mail management; transport, shipping, travel, visa, customs and privileges and housing services; the commissary (duty free shop) and insurance.
Role
The Director is: (1) a leader, providing strategic direction, while inspiring the implementation of the innovative solutions and best practices that address the IAEA's priorities; (2) a manager of the human and financial resources of the Division; (3) an adviser to the Deputy Director General for Management and other senior management on all matters relating to Facilities Management and General Services; and (4) a coordinator with senior general services managers of other Vienna International Centre (VIC) based organizations (VBOs) on issues related to common services, facilities, infrastructure and buildings management.
Functions / Key Results Expected
Lead the Division of General Services, providing direction and guidance to staff, and promoting the development of knowledge and relevant skills within the team.
Ensure the timely provision of efficient, effective, economical, innovative and customer-focused technical and support services and operations.
Provide guidance on all aspects of infrastructure planning, development, operational support and maintenance, ensuring the proper integrated management of the Seibersdorf site.
Provide advice to senior management on all issues related to facilities management, infrastructure, buildings, technical, engineering and property management; archives, records and mail management; transport, shipping, travel, visa, customs and privileges and housing services; the commissary (duty free shop); insurance and management of Agency's share of the operating costs for the common services at the VIC and Seibersdorf.
Serve and/or represent the IAEA in various VIC and UN inter-agency general services bodies such as the Infrastructure Committee (IC), Committee on Common Services (CCS), Major Repair and Refurbishment Fund (MRRF), Commissary Advisory Committee (CAC) and advise senior management on financial and facilities management implications.
Representing the IAEA in negotiations on matters related to general services with the Austrian Government and municipal authorities and other international organizations.
As the Agency Insurance Officer, manage the provision and administration of insurance coverage for IAEA personnel, premises, property, assets and equipment.
Competencies and Expertise
Core Competencies(Competency Framework)
| Name | Definition |
|---|---|
| Communication | Promotes an environment of open communication within and outside of the Agency, ensuring that sensitive information is protected. Inspires staff at all levels through his/her communication. |
| Achieving Results | Sets the overall direction for the Departmental/Divisional goals, and promotes a results based management culture that focuses on the achievement of programme results in an effective and efficient manner. |
| Teamwork | Motivates and empowers staff, and fosters a collaborative approach across the Department/Division and the Agency as a whole. Acts as a role model when handling disagreements. |
| Planning and Organizing | Sets clearly defined objectives for the Department/Division in line with the priorities of the Agency. Works toward Agency-wide efficiencies with a view to strengthening and harmonizing planning systems and capacities at the Departmental/Divisional level. |
Functional Competencies
| Name | Definition |
|---|---|
| Analytical thinking | Takes an analytical approach to building strategies across the Department/Division and translates them into strategic programmatic plans. |
| Client orientation | Promotes an attitude of valuing clients. Advocates for the inclusion of client interests and needs in programme planning and decision making. |
| Judgement/decision making | Ensures that the judgements and decisions that are taken promote the Agency’s strategic goals, the one-house approach, and are in full compliance with the Agency’s regulations and rules. |
| Leading and supervising | Serves as a role model to managers as well as to staff members in general. Demonstrates leadership, inspires others and provides clear direction to achieve the Agency’s mandate and priorities. Motivates and empowers staff, and recognizes individual and team contributions to the Agency’s success. |
Required Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Management and Programme Analysis | Business Acumen | Demonstrated competence in the management of diverse general services functions, including Facilities Management. |
| Management and Programme Analysis | Development and Implementation of Management Systems | Knowledge of best practices and experience in managing general or administrative services area is essential, including Facilities Management. |
| Management and Programme Analysis | Guidance Development | Thorough knowledge of management principles and practices; ability to promote open communication and collaboration, self-development, innovation and high performance. |
Qualifications, Experience and Language skills
Advanced university degree in civil and structural engineering, building construction management, facilities management, public and business management, or other relevant discipline.
First level university degree in civil and structural engineering, building construction management, facilities management, public and business management, or other relevant discipline plus two additional years of relevant experience may be considered.
Minimum of 15 years of relevant professional experience, including five years of senior level experience in an international or national public or private sector organization of comparable complexity.
Proven experience in management of complex and diverse Facilities, including experience in construction management, strategic project and budget planning, negotiation and problem resolution. Experience in managing scientific laboratories or similar technical operations would be desirable.
Proven track record of excellent leadership and experience in managing staff and financial resources. Demonstrated ability to lead effectively and to motivate large work teams in diverse workforce and a multicultural environment is an asset.
Demonstrated experience in applying management principles and practices, change management and promoting open communication and collaboration, self-development, innovation and high performance.
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $117953 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 66408*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
Evaluation process
Appointment information