Background

Cameroon is currently facing three overlapping humanitarian crises. Since 2017, the Norwegian Refugee Council (NRC) has been working in the country to support people who have been forced to flee their homes. NRC helps protect displaced communities and supports them as they rebuild their lives. 

Operations are ongoing in all crisis-affected regions, including the Far North, Northwest, Southwest, East, and Adamawa. NRC’s work focuses on four main areas: legal assistance (ICLA), water and sanitation (WASH), Shelter, and Education. These programmes are designed to respond to urgent needs while also supporting long-term recovery. 

Across its offices, NRC promotes an integrated approach, aiming to provide coordinated support that helps communities move from emergency to stability.

 Find out more about NRC https://www.nrc.no/ and Watch this short video to see NRC in action https://vimeo.com/736782633

What we are looking for 

 The Humanitarian Access and Safety (HAS) Manager is the lead technical resource on safety and security, crisis management, and access (with the support of the Access Manager and Humanitarian Access Working Group co-lead) within the country. 

This role is crucial for managing safety and security risks, building capacity, implementing Duty of Care (in direct coordination with People and Organisation), developing humanitarian access strategies, facilitating principled humanitarian programming and accompanying and transferring to implementing partners the capacities required for access and security risk management. 

The HAS Manager reports directly to the Country Director and is technically overseen by the Regional Head of HAS. This position is a core member of both the Country Management Group (CMG) and Crisis Management Team (CMT). 

What you will do 

• Implement NRC Global HAS operational Plan in line with global HAS initiatives, and prepare timely quality reports as required. 

• Foster a culture of safe and principled humanitarian response, upholding Humanitarian Principles, in alignment with Programme Criticality. 

• Lead and manage direct reporting staff and staff supervised technically This includes performance management, workforce planning, recruitment, induction, and professional development. Coordination with Area Managers to ensure duty of care and proper area-level HAS staff management and support. 

• Maintain a comprehensive understanding of the humanitarian context, conduct analyses and brief the CD on key security developments, NRC exposure, access challenges, and emerging risks. 

• Develop, maintain, and proactively update/contextualize country-level HAS documents, procedures, guidance, and tools, including strategy and budgets, ensuring consistency across the country programme and in line with organizational standards. 

• Oversee and/or conduct Security Risk Assessments and access assessments, implementing appropriate mitigation measures. 

• Ensure compliance with NRC HAS Management System, including HAS Policy and risk management procedures, Minimum Operating Standards, the Humanitarian Access framework, and crisis management procedures.

• Build capacity of NRC staff and partners through training and guidance in humanitarian access, safety, and security. 

• Coordinate with internal and external actors, including the Communication and Advocacy Manager, to enhance humanitarian access, engage stakeholders, and safeguard humanitarian space. 

Please download the detailed job description to learn more about the position JD HAS Manager.pdf

What you will bring 

1.Professional Competencies

• Minimum three years’ experience in a senior role with managerial responsibility in a humanitarian/recovery context. 
• Bachelor’s degree in a relevant field (international relations, humanitarian affairs, social sciences, or related discipline). 
• Strong understanding of the Humanitarian Principles and their practical application in programme implementation, coordination, advocacy, risk management and humanitarian access. 
• Demonstrated experience working in complex contexts and high-risk environments, including engagement and negotiation to maintain access. 
• Formal training or certification in humanitarian access or negotiation, proven experience delivering trainings and building staff capacities are strong assets. 
• Professional working proficiency in both French and English, written and spoken

Context related skills, knowledge and experience

• Previous experience in Cameroon is mandatory, experience in the broader region or similar complex humanitarian contexts is an asset. 
• Knowledge of at least one local/regional language is an asset. 
• Experience supporting or overseeing risk management with local partners Is desirable. 
• Experience in remote managementof teams or operations in insecure environments is an asset. 

2.Behavioural competencies

• Handling insecure environment 
• Planning and delivering results 
• Working with People 
• Analysing
• Communicating with impact and respect 
• Coping with change 

What we offer 

• Duty station: Yaoundé Cameroon
• Contract(Resident/National): 12months 
• Salary&Benefits: Grade 9 on NRC’s National salary scale 
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. 
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. 
• Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/  
• Kindly send any questions about the application process to: cwa.recruitment@nrc.no. Applications sent via email will not be accepted. Please check your application status on your NRC application profile. 

At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.