The purpose of the Shelter/WASH Officer (CCCM) – Yemen Amran Area position is to ensure the qualitative implementation of NRC’s Shelter and WASH programme in targeted displacement sites, while maintaining safe, inclusive, and accountable camp management practices. The role is fully aligned with NRC’s operational and technical management priorities. At the field-operational level, the Officer provides essential support to both colleagues and local partners by overseeing day-to-day site management functions. A critical aspect of the role is the supervision, monitoring, and mentoring of local implementing partners, ensuring that they deliver services effectively, uphold humanitarian standards, and apply NRC’s accountability and protection principles. While not a senior technical lead, the officer plays a pivotal role in bridging community needs with organizational and donor requirements, reinforcing NRC’s responsiveness, program quality, and coordination in northern Yemen’s displacement sites.
- Adhere to NRC policies, tools, handbooks, and guidelines as well government rules and regulations
- Assist with the implementation of the shelter/WASH portfolio according to plan of action
- Preparation and development of technical status reports as required by management
- Preparation of weekly work plans and distribution plans
- Ensure proper filing of technical documents in both hard and soft copies
- Ensure that projects target beneficiary sites/units most in need, and explore and assess new and better ways to assist
- Promote and share ideas for technical improvement in relation to both the “hard” and “soft” components of Shelter/WASH programming
- Actively participate in capacity-building trainings, workshops, and seminars organized by NRC.
- Ensure that gender and protection mainstreaming are carried out at the field level.
- Collaborate with teams from other CC’s to ensure that project beneficiaries are provided with the full packages of services available through NRC’s programming according to the beneficiaries' specific and self-identified needs.
- Contribute and participate in periodic and need-based market assessments to inform project design decisions.
- Technical Support: Providing technical support and leadership to partners and communities implementing Shelter/WASH or related activities, including construction works. This includes ensuring compliance with relevant minimum standards and collaborative engagement with the technical team in developing minimum technical standards, SOPs, and guidance, and initiating the drafts of technical drawings, developing Bill of Quantity and technical specification notes for shelter/WASH (CCCM) projects.
- Supervision: Responsible for following and supervising the NRC CCCM Local implementing partner and conducting the meeting with related stakeholders at the site/government level.
- Strategy Development: Support the Shelter/WASH coordinators in developing and/or revising the CC Strategies for Shelter/WASH by providing Area-level analysis and recommendations for needs and response options.
- Monitoring: Work in collaboration with the CCs team to identify and develop strategic partnerships, monitor the implementation, assess the performance, monitor shelter/WASH activities within the agreed timeframe, and ensure the quality and quantity of interventions and report field-level progress based on the weekly/monthly implementation work plan.
- Partnership: Build and maintain mutually respectful relationships with the site management team/local partner, service providers, local authorities, IDP community members, as well as host community members
- Assessments: In collaboration with the Shelter/WASH team, overseeing all technical assessments undertaken by NRC for related activities in targeted areas, identifying needs, gaps in service provision, and duplication of efforts at IDP site and conducting Sector-Specific, Multi-Sector Assessments, Market Assessments, etc.
- Accountability: Responsibility for ensuring adequate accountability for Shelter/WASH technical documentation, including Bill of quantities, monitoring reports…, as per NRC policies and the requirements of management for Shelter/WASH or related activities, and ensure all program data are accurately collected and reported;
- Any other tasks as assigned by the immediate superior.
- University degree in a relevant field (e.g., social sciences, engineering, humanitarian studies, or related discipline).
- At least one years of working experience supervising, monitoring, and mentoring local implementing partners
- At least 2 years of working experience in IDPs site management
- Previous experience from working in complex and volatile contexts
- Documented results related to the position’s responsibilities
- Experience with Microsoft Office suites
- Basic knowledge in developing and following through on the technical implementation of Shelter/WASH construction projects, and proven experience in producing technical reports and progress reports.
- V.Good knowledge of English and (local language) is an advantage
For more details, please find the JD HERE
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
This position is no longer open.
