The Shelter & WASH Officer is responsible for assisting in the day-to-day implementation of the Shelter and WASH programme in Beirut and Mount Lebanon. This includes carrying out quality technical and social assessments, technical follow-up, coordination with other NRC programmes, conducting eligibility and vulnerability assessments, managing the team, community engagement, referrals, and submitting reports
Generic responsibilities
Ensure adherence with NRC policies, tools, handbooks and guidelines
Implement delegated Shelter & WASH project portfolio according to plan of action
Facilitate and monitor emergency response activities
Prepare and develop status reports as required by management
Involve and inform communities and community leaders about the activities
Break down annual operational plans into weekly, monthly and quarterly implementation plans
Ensure proper filing of documents
Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
Promote and share ideas for technical improvement
Mobilize communities and community leaders for project modalities, including community and infrastructure projects, building and construction activities, maintenance of structures
Ensure that NRC activities are implemented within NRC's protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper follow up
Ensure that all protection-related cases are referred to the concerned referral focal point and to the Protection Coordinator
Specific responsibilities
Assessments, eligibility & selection
Lead inclusive technical and social assessments for cash for rent, housing rehabilitation/upgrades, school rehabilitation, infrastructure activities, CSPs, water/wastewater systems, and emergency cash programmes, in line with NRC criteria, SPHERE standards, national WASH strategy, and people with specific needs
Lead assessment of families' eligibility for Shelter and WASH programmes, including social assessments, surveys, KIIs, FGDs, and property/owner eligibility assessments
Review files to ensure potential beneficiaries meet selection criteria, check for duplication, and cross-check RAIS to confirm no duplicate shelter assistance from NRC or other partners
Explain assessment and selection process to those who do not meet project criteria
Documentation, agreements & payments
Prepare shelter cooperation agreements between NRC and selected landlords; organize agreement explanation sessions with Technical and SSU teams
Administer payment requests for owners, contractors, partners, suppliers, construction workers, etc.
Ensure appropriate documentation is in order for contracts and subsequent payments
Develop and improve procedures for Shelter & WASH programmes (MoUs, SoPs, ToRs)
Participate in design and review of technical and social assessment tools
Implementation, follow-up & referral
Work with the Shelter & WASH Coordinator on project implementation including property selection, meetings with partners, refugees, host communities, and authorities, assessments, monitoring, and distributions
Match and track selected families' move-ins to NRC shelters by liaising with landlords and refugee families during initial activity phases
Identify cases in need of internal and external referrals and ensure proper referral pathways are followed
Organize feedback to assessed cases and referral actors
Technical execution & supervision
Produce accurate drawings, reports, measurements (BoQs), and/or photographs in support of technical assessments.
Supervise contractor's work
Act as focal point for the community support project
Organize and lead technical surveys, questionnaires, and assessments as required
Ensure and promote efficient and cost-effective use of NRC's assets and resources
Team management & reporting
Support, manage, and provide capacity building for Shelter & WASH Assistants on daily tasks and activities, with continuous focus on improving quality and evidence-based project management
Support enumerators and volunteers in conducting multi-sectoral needs assessments
Generate comprehensive and analytical monthly situation reports highlighting trends, needs, challenges, and ways forward
Assist in other Shelter & WASH related duties as assigned by the line manager
Protection & compliance
Report all protection-related concerns following internal and external referral pathways
Report code of conduct breaches, especially those affecting vulnerable populations
Critical interfaces
BML Programme teams
Shelter & Settlements and WASH national team
ICLA team (regular case-focused communication on cases entering or expecting to benefit from the programme)
PoCs (beneficiaries) and households in need
Community focal points
Local authorities and stakeholders
Local housing actors and shelter partners
Professional competencies
Behavioral competencies
