VN 26/17 Service Delivery Coordinator
European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT)
Full-time Close on 9 Apr 2026
There has not been a better time to join the IT and Data Infrastructure division at EUMETSAT.
EUMETSAT - the European operational satellite agency for monitoring weather, climate and the environment - is moving towards as a service infrastructure delivery approach to increase its efficiency and sustainability as well as to enhance business performance. As part of this journey, expansion of the divisional service management layer is required to enhance the service governance model, to evolve the services offering and to ensure their smooth provision.
Within the IT Infrastructure Strategy, Architecture and Delivery team, the successful candidate will play an active role on improving the divisional service delivery capabilities, provisioning IT infrastructure services as well as shaping the service delivery model.
As Service Delivery Coordinator, the postholder understands the user needs and ensures the infrastructure service provides them. The successful candidate, interfacing with the other engineering teams within the organisation, translates infrastructure user needs into suitable IT solutions and is responsible for the end-to-end infrastructure service delivery on time, on cost and on quality. The postholder also plays a key role on improving the infrastructure as a service delivery approach.
In particular, the postholder:
Mandatory: STEM (Science, Technology, Engineering or Mathematics) MSc Degree.
Desirable: Project management and/or service delivery professional certifications (e.g. PMP, ITIL, ISO2000, COBIT, etc.)
10 April 2026
As Service Delivery Coordinator, the postholder understands the user needs and ensures the infrastructure service provides them. The successful candidate, interfacing with the other engineering teams within the organisation, translates infrastructure user needs into suitable IT solutions and is responsible for the end-to-end infrastructure service delivery on time, on cost and on quality. The postholder also plays a key role on improving the infrastructure as a service delivery approach.
In particular, the postholder:
The initial contract will be of 4 years’ duration, with subsequent 5 year contracts being awarded thereafter, subject to individual performance and organisation requirements. There is no limit to the amount of follow-up contracts a staff member can receive up to the EUMETSAT retirement age of 63 and there are certainly opportunities to establish a long career perspective at EUMETSAT.
This post is graded A2/A4 on the EUMETSAT salary scales. The minimum basic salary for this post is EURO 7,553 per month (net of internal tax but excluding pension contribution and insurances) which may be negotiable on the basis of skills and experience. The salary scale provides for increments on the anniversary of taking up employment, and scales are reviewed by the EUMETSAT Council with effect from 1 January each year. In addition to basic salary, EUMETSAT offers attractive benefits. Further information, including salary details, is available on the EUMETSAT web site.
EUMETSAT is committed to providing an equal opportunities work environment for men and women.
Please note that only nationals of EUMETSAT Member States may apply. The EUMETSAT Convention requires that Staff shall be recruited on the basis of their qualifications, account being taken of the international character of EUMETSAT.
