Org. Setting and Reporting

OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This position is located in the Public Information Unit of OCHA Regional Office for Asia and the Pacific (OCHA ROAP), based in Bangkok, Thailand. (OCHA ROAP), of which its objective is to provide all related pubic information management services, both through remote support and physical deployment, to all OCHA offices across the Asia Pacific region. The incumbent reports to Regional Public Information Officer, OCHA ROAP.

Responsibilities

Under the direct supervision of the Regional Public Information Officer, and overall supervision of the Head of Office, the incumbent is required to perform the following functions: • Contribute to the development, improvement, and consistent application of OCHA ROAP’s design, and layout standards across all public information outputs, ensuring alignment with OCHA’s branding guidelines. • Conceptualize and develop graphic designs and template for reports, publications, interactive digital product, and social media assets ensuring innovative, clarity, readability and adherence to OCHA's guidelines. • Provide guidance to colleagues and partners on visual communications standard, and effective use of OCHA branding across regional initiatives. • Supports the Regional Public Information Officer in the management, content planning, and strategic development of OCHA ROAP’s digital and social media platforms, including i) Develops and curates multimedia content—such as short videos, social cards, and infographics—tailored to each platform’s audience and analytical insights, ii) Monitors analytics and audience engagement to inform strategy adjustments and enhance digital visibility and iii) Provides technical advice and hands-on support to regional and country teams in strengthening their digital communication presence and integrating social media best practices. • Produce, edits and update a range of communication and public information products—including Daily Operation Updates, press releases, situation updates, noon lines, reports, and presentations—for dissemination across OCHA channels. • Supports the drafting, layout, and editorial review process to ensure that all written outputs are accurate, timely, and aligned with OCHA’s editorial standards. • Consolidates and synthesizes inputs from Humanitarian Advisory Teams (HATs), country offices, and regional clusters to produce situational reporting materials. • Ensures coherence of content across all platforms and supports the integration of visuals, data, and narrative content for visibility impact. • Coordinates with relevant units to ensure consistent and accurate information flow on ongoing emergencies and preparedness activities. • Supports the planning, coordination, and implementation of communication and visibility activities for regional events, campaigns, and advocacy initiatives. • Support the country offices and Humanitarian Advisory Teams (HATs) with the implementation of regional events communications. • Supports the Regional Public Information Officer and the Head of the Situation Unit in ad-hoc communication and coordination tasks, including surge communication support during sudden-onset emergencies (on-site or remote) and appointed as a unit in charge as assigned by regional Public Information Officer.

Competencies

• Professionalism: Knowledge of current events and issues in the various areas of the Department. Knowledge of internal policies, processes and procedures related to the communication, production and dissemination of public information. Ability to interact with the media and other constituents. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to perform analysis, modeling and interpretation of data in support of decision-making. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.

Education

High school diploma or equivalent is required. A first-level university degree may be accepted in lieu of two years of required experience.

Job - Specific Qualification

Not available.

Work Experience

A minimum of ten 10 years of experience (or 8 years if graduated with a first-level university degree) in public information management, journalism, mass communication or relevant area is required. Relevant experience working with teams in complex emergency and / or natural disaster response (in actual setting where a mission and/or project is being implemented or remote support) in the Asia Pacific Region is required. Experience using multimedia tools and applications (i.e. Adobe Illustrator, Adobe Photoshop, Adobe Premiere, Canva) in production of all PI work is required. Experience in drafting and editing media content (i.e. press releases and response plan, short video production) is required. Experience managing website and/or social media platforms (i.e. X, Instagram, Facebook, LinkedIn or Weibo) is required. Experience in communications on humanitarian affairs is desirable. Experience in the United Nations Common System or international organizations is desirable.

Languages

Assessment

Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.

Special Notice

This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Applicants for GS and related positions may apply and be considered for locally recruited positions no matter where they are currently located (including the current serving staff members at other duty stations), provided they are locally available upon appointment. They must be authorized to work in the country regardless of where they live at the time of applying for the job opening . At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection. This post is funded from extra budgetary resources. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.