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For every child, the right to education

Consultancy Title: Change Management Consultant – Assessment and Streamlining of Processes, (Programme & Operations), International Consultant (Belarus)

Section/Division/Duty Station: UNICEF Belarus CO

Duration: March – June 2026

Home/ office Based: Remote/Home-based (with two office visit), two travels to Minsk, Belarus

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. Over 75 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and abuse. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations, and governments.

BACKGROUND

UNICEF Belarus launched its CPD 2026-2030 with a new staffing structure that is 23% smaller than during previous CPD cycle. There has been a significant decrease in staff footprint which merits a review and adjustment of office processes in Programme, Operations, Communications and Partnerships (both PSFR and public sector) with the aim to simplify, gain efficiency, incorporate changes and develop new modus operandi. The adjustment will aim at identification and implementation of cost- and time-saving measures at Country office (CO) level, and will be informed by UNICEF Global reforms and their impact on the CO (Future Focus Initiative project, reform of UNICEF Business Model, centralizing functions in the UNICEF operational hubs (GSSC for P&C / HR and administrative transactions, Centers of Excellence for programmes). UNICEF Belarus is seeking an experienced consultant to help the office to review and facilitate a change management process for revised office workflows and processes, commensurate to the level of ambition of new CPD and new office architecture. 

Purpose of Activity/Assignment: 

UNICEF Belarus office seeks the support of an international consultant to conduct an external review of the office architecture vis-à-vis CPD ambition and available resources, appreciate and assess existing “legacy” workflows and processes remaining from the previous programme cycle, and jointly with the country team to co-create new practices that will simplify and ensure efficiency of day-to-day operation, retaining appropriate level of controls and risk management. An outcome of this consultancy will be a package of processes and workflow models for the office with actionable recommendations to the country team. Therefore, the purpose of the consultancy is to:

• Support management process in transition to the new CPD and reduced staffing structure
• Ensure appropriate level of delegation of transactions and work processes for more effective implementation of the new CPD, considering the risk profile (environment in which the CO operates and associated risks)
• Improve clarity and foster cross-sectoral interactions in the office through clear accountability and workflows
• Simplify and expedite decision-making and transactions in the office.
• Improve staff ownership of the key areas of change through engagement and participatory approach to solicit staff views and co-create new model

Scope of Work: 

1. Review and analyze the office’s ambitions, structure and “legacy” practices through documents: CPD, CPMP, Annual Management Plan and its annexes, existing SOPs.
2. Review and analyze a set of current office workflows /processes to identify areas for simplification and amendments to see more effective processes and collaboration. The review will focus on the following areas:

• Current practices in advocacy and programmatic engagement with national and regional partners (including Front office, with national ministries, UNCT, etc.)
• Roles and bottlenecks in programmatic implementation through Implementing Partners ( (HACT and e-Tools, preparing and monitoring Project documents, reporting, follow up on registration, day-to-day collaboration and communication with them)
• Practices related to risk, opportunities and crisis management (ad-hoc requests and needs)
• Other main areas of bottlenecks for efficient cross-sectoral and vertical collaboration identified during interviews with staff
• Current workflows and tools for procurement and supply, contracting and paying practices, incl. cash management (Petty Cash, P Cards, local cards), travel and administration of office and office assets, incl. fleet.
• PSFR budget generation and allocation, including improvement of cross-sectoral support and interaction for greater effectiveness of the Fundraising mechanisms.
•  Public donors and resource mobilization processes with reduced staff.

3. Do inception visit to UNICEF Belarus (in-person) to conduct individual and group staff consultation, observe office functioning in real time, appreciate local context, outline strengths and distill gaps. Carry on face-to-face and follow up online meetings with the Senior Management Team, COSA and staff to solicit detailed views on current work processes, the bottlenecks and propose possible solutions. Do a staff online survey to receive detailed feedback.
4. Facilitate co-creation workshop with UNICEF Belarus team (in person) where new model will be proposed and pressure tested at various levels
5. Present to the Senior Management Team and staff findings, observations, and recommendations.
6. Produce the final report with actionable recommendations and models.

Terms of Reference / Key Deliverables / Delivery Deadline:

Travel (if required as per TOR):

During the assignment, the consultant is expected to travel to UNICEF Belarus office in Minsk, two visits are planned. UNICEF Belarus will cover the accommodation costs as well as cost of travel to the destination.

Qualifications 

Education:

• Masters degree in Finance, Business Administration and Management, Accounting, or other related areas.

Work experience/Knowledge/Expertise/Skills required:

• At least 20 years of professional experience out of which 15 years of extensive experience in the UNICEF operational environment with solid knowledge of UNICEF strategic documents, like CPD, CPMP, AMP, etc. 
• Ability to make good interpersonal contact with people within a short period of time.
• Strong analytical and organization skills.
• Fluency in English. Knowledge of Russian is an asset.
• Advanced computers and MS Office knowledge and skills is required.
• Experience of working in the UN system is an asset.

Competencies:

• Ability to multi-task and work to deadlines,
• Analytical and conceptual thinking,
• Attention to details,
• Able to work in a multicultural setting,
• Highest standards of integrity, discretion, and loyalty.

Requirements: 

Completed profile in UNICEF's e-Recruitment system and

• Interested applicants should provide a letter of interest (Cover Letter) describing how they can contribute to the interventions listed under roles and responsibilities and why they should be selected for this position. In addition, they should share their latest CV/Resume and financial proposal  Financial Offer template Change Management IntConsultant.docx to undertake this job.
• Samples of the related job/tasks done/portfolio.
• Upload copy of academic credentials
• Financial proposal should be submitted using the financial offer template and must:
  • Reflect the costs per each deliverable and the total lump-sum for the whole assignment period (in US$) to undertake the terms of reference.
  • Include travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR. Consultants are responsible for arranging their own transportation arrangements. UNICEF can provide office vehicle for some duty travel missions with prior agreement as per monthly travel plan approved by the supervisor.
  • Include any other costs: health insurance, payment of an incidental expenditure (such as bank charges, insurances, etc.) and living costs as applicable.
• Indicate your availability.
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

[add the 8^th competency (Nurtures, leads and manages people) for a supervisory role]. 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:  

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable male and female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.