This selection exercise may be used to generate a roster of pre-approved candidates to address future staffing needs for similar functions in any of the Departments and Offices of the Organization.

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant's location.

Organizational Setting

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA's ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Infrastructure Services Section (ISS) is responsible for implementing, maintaining, and administering the ICT systems and services for high availability; designing, implementing, and operating IT security services; and managing the data centre. The platforms include Microsoft Windows servers, Linux servers, Oracle EBS infrastructure, data storage, and transmission networks, serving more than 2500 staff, as well as over 10000 external users around the world. The Section includes three Units: Network and Telecommunications, Enterprise Systems, and Security Systems.

Main Purpose

The purpose of this position is to support / oversee / coordinate the development and implementation of standardized, scalable processes for the design, deployment, and maintenance of IT infrastructure—including network, storage, and server systems.
 

Role

The IT Systems Engineer is a: 
• Technical specialist contributing to the design and development of procedures, standards, and best practices across all aspects of IT infrastructure, including server, storage, and network systems 
• Client oriented service manager and systems administrator ensuring the effective coordination of services design and delivery
• IT project manager coordinating and collaborating with other specialists in defining, planning and executing IT infrastructure related projects and integrating with broader IT initiatives.
 

Functions / Key Results Expected

Design, implement, and manage hybrid hosted infrastructure including converged and hyperconverged servers, storage and virtualization.

Manage data centre operations including racking, cabling, and hardware lifecycle activities. Provide technical expertise and operational support for hardware maintenance as needs. 

Establish and maintain Standard Operational Procedures (SOP) to define repeatable, comprehensive and secure processes. Review and update IT Infrastructure related policies that ensures the proper IT governance and compliance.

Collaborate with others to identify and implement automation to gain operational efficiency and effectiveness leveraging infrastructure as code and CI/CD principles

Support the design, implementation, and management of cloud-based infrastructure, as for example Azure cloud and Kubernetes containers.

Implement and support robust disaster recovery solutions for IT infrastructure, planning and execution of scheduled disaster recovery tests, documenting outcomes and implementing improvements to ensure effective and efficient restoration of ICT servers. 

Control the infrastructure assets during their lifecycle. Handle support contracts with vendors deciding the proper service level agreement (SLA), and which assets needs to be maintained or decommissioned. Regular health check of assets and address any possible issue. Be able to investigate and resolve complex issues presented, following ITIL processes.

Design, implement and maintain highly secure network infrastructures, not only physical but also software defined networks. Understand the TCP/IP stack and define firewall rules that can operate at different levels of this stack.
 

Competencies and Expertise

Core Competencies(Competency Framework)

Functional Competencies

Required Expertise

Asset Expertise

Qualifications, Experience and Language skills

Bachelor's Degree - University degree in Computer Science, Information Technology or a related field. 

Minimum of five years of relevant working experience in designing, implementing, and maintaining IT infrastructure including the following: 

Extensive hands-on experience in the IT Infrastructure area, such as server hardware, server virtualization, storage and backup solutions, cloud environments such as Microsoft Azure, network design and security, data centre operations. 

The following skills are highly desirable: management of hyperconverged and hypervisor environments, usage of scripting for automation and automation platforms such as Ansible and Terraform, container solutions as Kubernetes, load balancers, network, and firewall technologies. 

Internationally recognized certification in Cloud, Virtualisation, backup and storage technologies is desirable. 

Internationally recognized Project Management Certification such as PMP or Prince2. 

Internationally recognized Information or IT Security Certification such CISSP, CISM, CISA or GIAC is desirable.  

Experience working in project management using best practices methodologies such as PRINCE2 or PMP is an asset. 

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset. 

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $71335 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 37879*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks' annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions

General Information

• The IAEA's paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
• Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person's race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
• The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
• Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
• The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

• The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
• Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.

Appointment information

• Appointment is subject to a satisfactory medical report.
• Staff members may be assigned to any location.
• Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
• The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.