Within delegated authority and under the supervision of the Chief, Division for Peace Office in Bonn, the Assistant Programme Officer is responsible for the following duties (in compliance with the Institute`s relevant policies, guidelines, procedure and processes):
Professionalism – Knowledge and understanding of theories, concepts and approaches relevant to project management in the area of peacekeeping, analytical skills to conduct research and analysis, including familiarity with and experience in the use of various research sources, shows pride in work and in achievements, is conscientious and efficient in meeting commitments, observing deadlines and achieving results, is motivated by professional rather than personal concerns, shows persistence when faced with difficult problems or challenges, remains calm in stressful situations and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Teamwork – Works collaboratively with colleagues to achieve organizational goals, solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others, places team agenda before personal agenda supports and acts in accordance with final group decision even when such decisions may not entirely reflect own position, shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Accountability – Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Planning & Organizing – Develop clear goals that are consistent with agreed strategies, identify priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresee risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary; uses time efficiently.
Communication – Speaks and writes clearly and effectively, listens to others, correctly interprets messages from others and responds appropriately, asks questions to clarify, and exhibits interest in having two-way communication, tailors language, tone, style and format to match the audience, demonstrates openness in sharing information and keeping people informed.
Commitment to Continuous Learning – Keeps abreast of new developments/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.
Respect for Diversity – Works effectively with people from all backgrounds, treats all people with dignity and respect, treats men and women equally, shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making, examines own biases and behaviours to avoid stereotypical responses, does not discriminate against any individual or group