Job Summary

The People & Culture Manager oversees FHI 360 Senegal P&C operations, ensuring full compliance with local laws and FHI 360 policies. This role manages recruitment, employee relations, performance management, learning and development, payroll, and benefits administration. The P&C Manager is the primary HR advisor to the country leadership team and ensures alignment of people practices with organizational priorities.

Accountabilities

• Oversees all country-level P&C functions and processes.
• Provides strategic advice on workforce planning and talent management and guidance on HR issues including application of HR policies and processes, training, people management, career development and handling complex employee issues.
• Collaborates with country office leadership and project management staff, as well as headquarters People and Culture team, on HR strategies and practices that will help achieve the strategic and programmatic goals of the country portfolio.
• Manages employee relations, including investigations and resolution. Work closely with staff representatives and ensure that regular meetings with senior management country team are conducted and proposed solutions are implemented.
• Oversees recruitment, onboarding, and retention strategies.
• Manages P&C staff to ensure a high level of customer service and confidentiality is provided throughout the office.
• Supervises, coaches and mentors the country office P&C team, to include assessing and identifying development opportunities.
• Ensures compliance with labor laws, organizational policies, and donor requirements.
• Coordinates and/or conducts training workshops of country office staff on FHI 360 policies and other P&C-related topics.
• Studies and analyzes market and data trends and uses this information to evaluate, document, and/or implement processes, systems or programs.
• Oversees monthly payroll and ensures it is completed correctly and on time.
• Ensures strict management of the health insurance policy, including the monitoring of additions, removals, reimbursements, and the regular analysis of consumption reports.
• Ensures the follow‑up and implementation of audit recommendations.
• Ensures compliance with deadlines for submitting monthly and annual declarations in accordance with local laws.
• Supervises and ensures the accurate, rigorous, and up‑to‑date maintenance of personnel files, both in physical and electronic formats, while guaranteeing data confidentiality and security.
• Supervises the proper management and periodic updating of the recruitment process, including a detailed follow‑up schedule from the initial steps through onboarding and staff orientation.
• Performs other duties as may be assigned.

Applied Knowledge & Skills

• Comprehensive knowledge of P&C management and local employment regulations.
• Strategic thinking and ability to influence leadership.
• Strong leadership and staff development skills.
• Ability to manage competing priorities in a fast-paced environment.
• Resolves complex, high-impact P&C issues.
• Shapes P&C strategy for the country office.
• Excellent written, oral and interpersonal communication skills with ability to work as a team member.
• Demonstrated and in‑depth knowledge and experience in labor law, compensation, benefits administration, organizational planning and development, employee relations, workplace safety, training and development, as well as office administration.
• Familiarity with donor funding requirements, particularly those related to U.S. Government.

Problem Solving & Impact

• Resolves complex, high-impact P&C issues.
• Shapes P&C strategy for the country office.

Supervision Given/Received

• Could report to local Senior P&C Manager or regional level People & Culture Partner (depending on size and complexity of country office portfolio).
• Supervises country office P&C team members.

Education & Experience

• Bachelor’s degree required; Master’s or HR certification preferred.
• 7–9 years of progressive HR experience, including management.
• Experience in human resources within an international organization is an advantage.
• Must be able to read and write in fluent French and English.

Travel Requirements

• Up to 15% travel domestically.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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