Position:                                          Protection from Violence Officers (Internal Candidates- 4)

Grade:                                             5

Reports to:                                     Protection from Violence Coordinator

Supervision of:                               N/A

Duty station:                                  Aweil (03) Alek (01)

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

1. Role and responsibilities

The purpose of the Protection from Violence (PfV) Officer position is day to day implementation of the Protection from Violence project portfolio in the North Area. The PfV Officer is responsible for contributing to the successful implementation of PfV programmes, with key responsibilities including service delivery, monitoring project activities, compliance with technical standards, and communicating with communities.

The PfV portfolio in the North Area includes Individual Response Services, Civilian-Self Protection, and Thought Leadership and Influence. Programming is delivered through fixed sites and mobile modalities in and around Bor, with some mobile implementation in the North Area. The PfV Officer will be expected to spend approximately half of their time travelling to deliver mobile services.

The PfV Officer has technical line (technical support and capacity development) to the PfV Specialist and, where delegated, the PfV Manager. As such, the PfV Officer will contribute information from project activities, which can inform the analysis of protection risk trends and patterns to inform the strategic direction and continuing relevance of PfV programming. The PfV Officer is directly supervised by the PfV Coordinator in Aweil.

Generic responsibilities

1. Ensure adherence with NRC policies, tools, handbooks and guidelines.

2. Implement the Delegated Protection from Violence project portfolio according to plan of action.

3. Prepare and develop status reports as required by management.

4. Ensure proper filing of documents.

5. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.

6. Promote and share ideas for technical improvement.

Specific responsibilities 

• Implement civilian self-protection programming, deliver individual response services, and conduct protection monitoring, analysis and advocacy activities in accordance with Safe and Inclusive Programming principles.

• Ensure the respect of NRC’s Code of Conduct, confidentiality and humanitarian principles within the Protection from Violence Team.

• Collaborate with PfV Officers and PfV Assistants in direct service provision, including the provision of technical guidance for best practice. 

• Produce regular reports and support the PfV Coordinator and PfV Specialist in submitting internal and donor reports as per schedule.

• Assess, promote, and document ideas for technical improvement and further programme development options and to ensure Safe and Inclusive Programming.

• Oversee and ensure achievements of targets of activities according to NRC and donors’ requirements through management of the Protection from Violence activities under his/her supervision.

• Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders/representative and service providers.

Critical interfaces

• PfV Coordinator, PfV Officers, and PfV Assistants

• Area Manager and Area Officer Coordinators

• PfV Specialist and PfV Manager 

• Protection Cluster member organisations (area-based)

• Support staff

2. Competencies  

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

•             Experience from working as a Project Officer in a humanitarian/recovery context.

•             Previous experience from working in complex and volatile contexts.

•             Documented results related to the position’s responsibilities.

•             Some knowledge of English. 

Context/ Specific skills, knowledge and experience:

• 1-3 years’ experience with Protection activities and programming.

• Self-motivated with well-developed organizational and communication skills.

• Experience conducting community engagement processes, consultations, and/or participator assessments is an advantage.

• Understand rights and protection issues of displacement-affected populations, experience in working on displacement-related issues in North Areas is an advantage.

• Very strong interpersonal and teamwork skills; collaborative approach with the ability to work within different cultural environments.

• Level of knowledge and practice with Word, Excel, Outlook, etc. required.

2. Behavioural competencies

• Planning and delivering results

• Empowering and building trust

• Communicating with impact and respect

• Handling insecure environments

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: 

•             The Job Description 

•             The Work and Development Plan 

•             The Mid-term/End-of-trial Period Performance Review Template

•             The End-term Performance Review Template

•             The NRC Competency Framework

The Norwegian Refugee Council (NRC) Geneva leads NRC’s representation with the IASC and UN agencies, and coordinates donor engagement with the UN and Swiss donors. NRC strives to assist and protect vulnerable and displaced people during crises, especially in situations of conflict. Established in 1946, NRC is an independent, humanitarian, non-profit, non-governmental organisation working in around 31 countries with approximately 14’000 staff. NRC employs a rights based approach, challenging those with responsibility to uphold the rights of displaced people set out within national and International Laws. NRC endeavors to secure the acceptance of local stakeholders for activities and is committed to the principles of humanity, neutrality, independence and impartiality.

NRC seeks to engage with all relevant actors in order to promote the full respect for the rights of displaced and vulnerable people; secure and maintain access for humanitarian operations and promote the achievement of durable solutions. NRC Geneva, with the Internal Displacement Monitoring Center (IDMC), are NRC’s primary presence in Geneva.