UNICEF is mandated by the United Nations General Assembly to advocate for the protection of children’s rights, help meet their basic needs, and expand their opportunities to reach their full potential. UNICEF works in some of the world’s toughest places to reach the most disadvantaged children. Across 190 countries and territories, UNICEF works for every child, everywhere, every day, to build a better world for everyone. 

Visit our website to learn more about what we do at UNICEF.

For every child, a future!

Background

UNICEF is currently implementing the revamp of the Emergency Preparedness Platform (EPP3.0), a corporate digital solution designed to support preparedness analysis, planning, and decision-making across countries and regions. The platform integrates data from multiple UNICEF corporate systems and tools and applies enhanced calculation logic. The EPP3.0 version aims to enable more efficient and accurate preparedness planning and monitoring, enhance flexibility and accessibility for users, and strengthen the ability to quickly analyze and utilize data for decision-making. Ultimately, this supports countries in strengthening preparedness and enables UNICEF to respond more effectively when emergencies occur. 

To ensure the successful deployment and reliability of EPP3.0, UNICEF requires dedicated support to conduct end-to-end testing of the platform, to validate complete functionality across all modules, ensure data integrity, and verify the accuracy of calculations derived from system integrations, in alignment with UNICEF’s operational and reporting standards. 

The purpose of this internship is to support the validation of the platform’s full functionality, data integrity, system integrations, and calculation accuracy across all EPP 3.0 modules. Interns will play a critical role in supporting the Emergency Preparedness Platform (EPP 3.0) testing process, by conducting comprehensive functional and data validation checks. This role ensures that all platform features work as intended, workflows are seamless, and integrated data is accurate and consistent. 

How can you make a difference? 

Main Duties / Responsibilities

As part of the EPP 3.0 project team, the interns will support platform testing through a participatory, agile approach, including sprint planning, weekly demonstrations, and continuous feedback cycles. The scope of work will include the following activities: 

1. Functional Testing 

• Perform systematic functional testing by interacting with all buttons, links, and interactive elements across EPP 3.0 modules to ensure proper functionality. 
• Execute end-to-end test plans covering the full preparedness cycle, including:  
  • • Risk analysis 
    • Response phase 
    • Preparedness phase 
• Report any non-functional buttons, broken links, or unexpected behaviors. 

2. Data Validation 

• Verify that data pulled from integrated systems is displayed accurately and consistently, including:  
  • Finance and Budget 
  • Human Resources  
  • GIS and geospatial analysis 
  • Response and preparedness activities 
  • Supplies list 
  • Partnership data 
• Validate the accuracy of data exchanges between EPP 3.0 and these systems. 
• Validate the accuracy of automated calculated data, including people in need, people to be reached, programme targets and preparedness score. 

3. Defect Tracking 

• Identify, document, and track:  
  • Functional defects 
  • Data inconsistencies 
  • Workflow gaps 
• Use agreed testing and issue-tracking tools (e.g., Jira, Trello, or Excel logs). 

4. Workflow Testing 

• Simulate real user journeys across different preparedness scenarios. 
• Ensure that transitions between modules are smooth and intuitive. 

Expected Deliverables

1. Comprehensive Test Reports 

• Detailed documentation of all test cases executed, including:  

• Steps performed 
• Expected vs. actual results 
• Screenshots or screen recordings for failed cases 

• Weekly summary reports highlighting progress and outstanding issues. Provide examples of correct and incorrect outputs.

2. Defect & Issue Logs 

• Maintain an up-to-date defect tracking on Azure DevOps including:  

• Issue description 
• Severity level 
• Module affected 
• Status (open, in progress, resolved) 

3. Data Validation Summary 

• Report on accuracy and consistency of data pulled from integrated systems. 
• Highlight discrepancies, missing data, or incorrect mappings. 

4. Workflow Testing Feedback 

• Provide usability observations and recommendations for improving navigation and user experience. 
• Identify any broken workflows or unclear steps. 

If you would like to know more about this position, please review the complete Job Description here:  TOR Intern EPP 3.0.pdf

To qualify as an advocate for every child you will have…

Essential Requirements/Educational Background

• Be enrolled in an undergraduate or graduate degree programme or have graduated within the past two years, in any of the following disciplines: Computer Science, Information Systems, Data Analytics, or a related field. 
• 6 months - 1 year of experience in software testing, quality assurance, or data validation (internship or academic project experience acceptable). 
• Familiarity with integrated systems and data workflows is a plus. 
• Basic understanding of software testing principles and methodologies. 
• Proficiency in Microsoft Excel or similar tools for data validation. 
• Exposure to issue-tracking tools such as Azure DevOps is desirable. 
• Ability to interpret data from multiple sources and identify inconsistencies. 
• Strong attention to detail and analytical thinking. 
• Clear and concise communication skills for reporting issues. 
• Ability to work independently and manage time effectively. 

The candidate must show commitment to the UNICEF core values of care, respect, integrity, trust, accountability and sustainability. For more information on UNICEF core values, click here.

Languages

Fluency in written and spoken English is required.
Proficiency in any other UN languages is considered an asset (French, Russian, Arabic, Spanish, Chinese).

Conditions:

• Age: Interns must be at least 18 years 
• Have good academic performance as demonstrated by recent university or institution records.
• Have no immediate relatives (e.g. father, mother, brother, sister) working in any UNICEF office.
• Have no other relatives in the line of authority which the intern will report to. 
• Individuals must have proof of medical insurance covering the time and location of their internship. 
• This internship can be delivered on a full-time or part-time commitment. 
• Individuals are expected to provide their own laptop. 
• Selected candidates will receive a monthly stipend (unless already in receipt of any support for the internship from a third party). 
• Individuals must fund their own travel and living expenses. 
• Individuals are responsible for arranging any visa or immigration requirements.

Employment: There is no expectancy of employment at the end of the internship.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. 

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. 

Additional information about working for UNICEF can be found here.