Org. Setting and Reporting

The temporary position is located within the United Nations Support Office in Haiti (UNSOH). Pursuant to Security Council resolution 2793 (2025), UNSOH has been mandated to provide support; primarily to the Gang Suppression Force (GSF), the United Nations Integrated Office in Haiti (BINUH), the Haitian National Police (HNP), and the Haitian Armed Forces in the context of any joint operations with the GSF. Additionally, UNSOH is tasked with delivering technical assistance to the Organization of American States (OAS). The incumbent will lead the Network Service & ICT Workshop Team within the Field Technology Section (FTS), part of the Operations Management Unit (OMU). The OMU is responsible for optimizing all core technology operational activities, managing the program of operational telecommunication services and underlying infrastructure to ensure availability and performance at the highest industry standards. It provides emergency technology layers in support of force protection, protection of civilians, and overall mission safety and security. The position is based in Port-au-Prince and is located with the Field Technology Section in the Operations Management Unit. The Information Systems Officer , P3 will report to the Chief of Unit.

Responsibilities

Within delegated authority, the Information Systems Officer, P-3 is responsible for the following duties: • Specializes in major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups. • Provides specialized advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) and responds to requests from users; contributes to the development of plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures. • Tracks and monitors project progress against plans, requirements, quality measures, standard processes; liaises with users on all aspects and during all phases of development and implementation. • Provides coordination to assigned project teams, and/or mentors and supervises the work of new/junior officers contract staff, etc. • Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service. • Participates in planning and preparation of the budget, work program and spending plan. • Facilitates communications between the Network Service & ICT Workshop and its major clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and the Network Service & ICT Workshop, for either specific IT services or general technology support, including any charge back mechanisms. • Keeps abreast of developments in the field and determines the need for testing and evaluating new products and technologies; provides coordination on introducing technological changes; prepares various technical reports. • Performs other duties as required.

Competencies

Professionalism: The Network Engineer leading the Network Service & ICT Workshop team must possess advanced technical expertise in network architecture, design, and implementation across LAN/WAN/WLAN environments, including proficiency in routing protocols, network security technologies and cloud networking. Strong leadership capabilities are essential for supervising technical staff, managing workshop operations, and ensuring effective service delivery through ITIL-aligned incident, problem, and change management processes. The role requires strategic planning skills to develop technology roadmaps, conduct capacity planning, and implement business continuity measures, while maintaining client relationships and managing budgets. Excellent communication skills are critical for engaging with diverse stakeholders across technical and non-technical audiences, translating complex technical requirements into actionable solutions, and serving as a trusted advisor on ICT network infrastructure matters. Knowledge of automation tools, network monitoring systems, and service management frameworks, combined with relevant certifications (CCNP/CCIE, ITIL, Security+), ensures the incumbent can deliver innovative, cost-effective solutions that align with organizational objectives and support mission-critical operations. Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Solicits input by genuinely valuing others' ideas and expertise; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.

Education

Advanced university degree (Master’s degree or equivalent) in information management, information science, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Knowledge of information systems as it relates to application development and support, database management, high level programming, scripting and query languages, document design and management information systems, advanced knowledge of network infrastructure and protocols including routing, switching, network security architectures, and ability to design complex multi-site LAN/WAN/WLAN environments is required. Conceptual and strategic analytical capacity to understand information systems and business operational issues; ability to manage a diversified team of experts in the design and support of Information systems, expertise in network troubleshooting using diagnostic tools and ability to rapidly identify and resolve connectivity issues; knowledge of disaster recovery, business continuity, and capacity planning with ability to design redundant network architectures is required. Good knowledge of organization's information systems and communications infrastructure, including network automation and configuration management utilizing scripting languages and ability to develop standardized deployment procedures, is required.

Work Experience

A minimum of five (5) years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems, experience in network engineering and administration, including hands-on design and management of enterprise-level network infrastructures is required. Two (2) years experience providing services in the field of information systems or related areas to or in a field operation of the United Nations common system or comparable international organization, including supervision of network engineers and implementation of service management frameworks is required. Two years ’ experience in the field of information systems or related areas in a conflict or post-conflict setting, proven track record of managing large-scale network projects from requirements analysis through implementation, including network modernization initiatives or security infrastructure deployments is required.

Languages

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

This temporary job opening is being advertised for advance planning purposes pending formal approval of the relevant funding and staffing structures. An appointment may be terminated, or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended. The selected candidate will be expected to temporarily deploy until 30 June 2026. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.