There’s something special about spending your days alongside like-minded people, just as committed to purposeful work as you. At Save the Children Australia, we attract bright and big-hearted people who are inspired to make a difference. Together, we are fearless in our pursuit of making lasting change for the children and communities who need it most.

A place to make a difference:

In this full-time, permanent role, as Gift in Wills Program Specialist, you’ll play a pivotal role in delivering our Gifts in Wills strategy and campaigns across multiple channels. Reporting to the Gifts in Wills Program Manager, you’ll be at the heart of building and nurturing relationships in the Gifts in Wills pipeline, that inspire our supporters to leave a meaningful legacy that lives on for generations. You’ll ideally be based in Melbourne (though other Australian locations will be considered) and will work predominantly from home.

This role combines strategic campaign delivery with hands-on supporter engagement. You’ll implement multi-channel marketing activities, coordinate with internal teams and external suppliers, and provide exceptional donor care. Your experience in direct marketing, data analysis, and relationship management will continue to grow our program and deepen the trust and confidence of our supporters.

You will make a difference by:

• Assist the Gifts in Wills Program Manager to deliver strategic campaigns across digital and offline channels to acquire, steward, and convert Gifts in Wills supporters.
• Coordinate telemarketing campaigns, including scripting, agency management, data preparation, and monitoring performance for acquisition and conversion.
• Implement stewardship strategies that provide meaningful touchpoints and deepen supporter engagement.
• Collaborate with internal teams and external suppliers to create compelling content and ensure timely, high-quality campaign delivery.
• Analyse campaign performance and supporter data to identify trends, optimise segmentation, and improve conversion rates.
• Maintain the integrity of the Gifts in Wills pipeline, ensuring accurate data management and moves tracking.

A place to feel valued:

You are a confident and adaptable all-rounder with a passion for donor engagement, direct marketing, and strategic coordination. You bring strong communication skills, a collaborative mindset, and the ability to manage competing priorities with grace and precision. You thrive in a role that blends donor relationships, logistics, and stakeholder engagement.

This role requires:

• Proven experience in direct marketing campaigns across print, digital, surveys, and telemarketing.
• Strong communication and interpersonal skills, with the ability to foster productive relationships internally and externally.
• Demonstrated ability in data analysis, reporting, and applying insights to improve outcomes.
• Knowledge of large databases and adherence to data management policies.
• Excellent project management, time management, and problem-solving skills.
• Warm and professional phone manner, with experience in meaningful supporter conversations.
• Experience in donor stewardship and relationship management, including tailored journeys and multi-channel engagement.

A place to belong:

We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

• A modern, up to date working space. Or the opportunity to work from home (WFH), or both!
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Celebrate and feel supported in your diversity. We have a highly inclusive culture and diverse workforce reflecting the communities we serve, allowing you to bring your whole self to work (if that’s what you want!).
• Full salary packaging benefits (please use this link to see how much this benefit could mean to you!)
• Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We’d love to hear from you. Submit your cover letter and resume below.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

Applications close COB, 23 January 2026.

Position Description – Gifts in Wills Program Specialist

For more information about this position, please contact Martin Williams, Head of Gifts in Wills on 03 7002 1743. Or for more information about a career at Save, visit our Careers Page.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.