**This position is contingent on funding confirmation**

CRS Moldova and Ukraine 

About CRS 

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. 

CRS Moldova and Ukraine 

Building on a modest pre-existing presence, the Moldova and Ukraine Country Office (CO) rapidly expanded its programming following Russia’s full-scale invasion of Ukraine in 2022. Between 2022 and 2025, CRS reached over 500,000 people through a comprehensive emergency, recovery and development strategy encompassing shelter and infrastructure, winterization, basic needs, education, livelihoods, protection, and care reform. The CO also prioritized strengthening partner capacity and fostering local leadership to amplify impact and reach millions more. Looking ahead, priorities include diversifying programming for the most vulnerable, integrating systemic outcomes for scale, and deepening partnerships across both countries. CRS’ portfolio is resourced by institutional donors and private emergency funding. 

In Ukraine, CRS has provided technical support and accompaniment to Caritas Ukraine (CUA) in managing the U.S. Government (USG) Department of State (DOS)-funded program Multi-Sector Assistance to War-Affected People in Ukraine since February 2024. The next phase of the project is expected to significantly broaden its scope and scale, delivering critical services to a larger number of war-affected communities. Through capacity sharing and accompaniment, CRS supports CUA on all aspects of implementation including program management, technical sectors, MEAL, grants management and reporting, operations, compliance and risk management. The support is led and coordinated by a Project Director, with active involvement from the Country Office senior management, programming and operations teams, as well as regional and global advisors, and strategic engagement of agency senior leadership. 

This position is focused on and based in Ukraine. 

Job Summary

As Program Quality and Management Technical Advisor II, you will lead the provision of technical support for Caritas Ukraine for the USG DOS funded program, Multi-Sector Assistance to War-Affected People in Ukraine. You will provide technical advice, guidance, and support to a wide range of program design and implementation issues in line with program quality principles, technical standards, donor guidelines, and industry best practices to CRS and CUA teams to advance the delivery of high-quality programming. Your technical knowledge, guidance, and strong relationship skills will help advance CRS and partners’ work to support the most vulnerable and conflict-affected people across Ukraine. 

Roles and Key Responsibilities

• Provide management support, guidance, and technical oversight for programming to ensure project design, start-up, implementation and close-out are in line with CRS and partner quality principles and standards, donor guidelines, and industry best practices.
• Provide technical solutions to CRS and CUA programming teams, remotely and on-site, for strategic planning and how to best apply program design and implementation standards, best practices, partnership principles, tools, and M&E, ensuring high-quality implementation of humanitarian program activities. 
• Contribute to the development and implementation of strategies, standards, tools and best practices in that effectively engage partners, donors, and governments. Help ensure a cross-sectoral approach integrating safe and dignified programming and disaster risk reduction approaches.
• Lead or contribute to the development of the technical design for large and/or complex proposals, including defining appropriate monitoring systems and indicators. Advise project teams on integrating donor strategies, priorities and technical requirements.
• Contribute to capacity strengthening initiatives on program quality for emergency and recovery programming for CRS and partner staff through the development of learning strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching.
• Contribute to knowledge management and learning through collecting and analyzing program data, evaluating strategic projects, assisting with measuring program impact, capturing and sharing lessons learned and best practices, and research and internal reports.
• Establish and maintain relationships with donors, peer organizations, research and other institutions. Participate in forums in Shelter and Settlements to collect and share best practices and promote CRS and partners’ work.

Preferred Qualifications

• Master’s  Degree in International Development, International Relations or in the field of Humanitarian Response

Knowledge, Skills and Abilities 

• Demonstrated knowledge of Humanitarian principles, standards and system, with specific knowledge of CRS and Caritas Internationalis emergency programming and standards a plus.
• Proficient in security protocols and management of emergency programs in insecure environments.
• Experience working with partner organizations on project management and accompaniment, capacity strengthening and institutional development. 
• Experience in business development, project design and proposal development in Shelter and Settlements including technical writing.
• Experience in mentoring, coaching, facilitation, and training applying adult learning principles and practices.
• Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation. Experience using digital tools such as CommCare, Kobo, and Powerbi.
• Experience and skills in networking and relations with donors, peer organizations, and faith-based civil society partners. Understanding of partnership principles.
• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
• Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USG.
• Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
• Strong written and oral communication skills
• Excellent facilitation, training, mentoring, and coaching skills
• Proactive, resourceful and results-oriented
• Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

Required Languages: English fluency (written and verbal) is required, knowledge of Ukrainian or Russian is an advantage.

Travel: up to 30% of field travel within Ukraine, primarily to partner offices. 

Supervisory Responsibilities: To be determined.

Key Working Relationships: 

Internal: Project Director, Head of Programs, Country Representative, Head of Operations, Deputy Head of Operations, Program Managers, MEAL Manager, BD/Grants Management Coordinator, CRS Global/Regional staff, Humanitarian Response Department staff

Basic Qualifications

• Bachelor’s Degree in International Development, International Relations or in the field of Humanitarian Response required. Additional experience may substitute for some education.
• Minimum of 8 years’ experience in relevant field-based project management experience required, with preferably at least 3 years working in the area of Emergency Response.
• Experience in managing moderately complex humanitarian projects preferably with an international NGO.
• Previous experience providing technical assistance and developing successful proposals for external donor funding is required.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.

CRS works to save, protect, and transform lives in need in more than 100 countries. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.