CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow’s problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. CIMMYT is a core CGIAR Research Center, a global research partnership for a food-secure future, dedicated to reducing poverty, enhancing food and nutrition security and improving natural resources.

The ERP Analyst is a senior IT professional responsible for translating business needs into effective solutions on an ERP system, in particular Microsoft Dynamics 365 and the Microsoft Fabric data and analytics platform. The role ensures end-to-end ERP delivery quality—from requirements and solution design to vendor quotations, build oversight, testing, deployment, and operational support—aligned with ITIL service management, CIMMYT governance, and security/compliance standards.

Key Responsibilities

Business Engagement & Requirements

• Act as the primary liaison between the ERP Team and the business community (mainly the Business Analysts).
• Partner with Functional Business Analysts and process owners to elicit, refine, and prioritize business requirements.
• Validate the BRD and FRD for completeness, traceability, and alignment with CIMMYT’s IT target architecture.
• Ensure all pre-requisites and co-requisites are identified and planned before solution work begins.

• Provide support to the ERP planning team (PMO) in defining, adjusting and updating the development plan

Solution Strategy & Design Governance

• Decide the delivery approach (internal build vs. outsourcing).
• Review the FDD and related technical design artifacts for adherence to best practices.
• Ensure solutions leverage standard D365 capabilities first, minimizing customizations.
• Keep the system documentation (IT and User guidance) up to date.

Vendor & Cost Management

• Review and challenge quotations from business partners for projects and change requests
• Support commercial negotiations and lead technical transactions with vendors.

Delivery Oversight & Quality Assurance

• Establish and enforce a structured Software Development Life Cycle procedures (SDLC)
• Monitor and secure timely and proper testing approach
• Define and monitor acceptance criteria and test coverage.
• Conduct workshops, gather requirements, and perform gap-fit analysis.
• Configure finance, supply chain, procurement, manufacturing, or other modules.
• Work closely with technical consultants for solution design and delivery.
• Provide UAT support, end-user training, and documentation.

Service Management & Operations (ITIL)

• Work with Service Desk and Application Support to ensure effective management of Incident, Problems and Changes.
• Security, Compliance & Data Governance
• Ensure Role Base Access Control (RBAC), data dictionary alignment, data protection, auditability, and compliance with CIMMYT policies.

Stakeholder Communication

• Communicate status, risks, and mitigation plans to the ERP Program Manager and stakeholders.

Requirements

Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.

Experience: More than 5 years in ERP analysis/solution delivery, including requirements, design validation, vendor management, testing and deployment.

Platform Expertise: Microsoft Dynamics 365 and Microsoft Fabric, SAP Concur

Methodologies & Frameworks: Strong knowledge of ITIL, SDLC, and agile/hybrid delivery.

Integration & Data: API/integration patterns, data modeling, performance optimization.

Governance: Security, RBAC, compliance, documentation standards, and change management.

Soft Skills: Stakeholder engagement, negotiation, analytical thinking, communication, and leadership.

Experience in international research organization a plus

Preferred Certifications: Microsoft Certified: Dynamics 365 (Finance and/or Supply Chain and/or Human Resources)

Microsoft Certified: Fabric Analytics Engineer or Power BI Data Analyst Associate, ITIL v3/v4 Foundation or Higher

Desired but not mandatory: Agile/PM: Scrum, Prince2 or PMP

Benefits

CIMMYT offers an attractive remuneration package and support for continuous professional development. In addition to the provisions of the Mexican Labor Law our package of benefits includes year-end bonus (40 days), vacation premium (56%), life and medical insurance, supermarket coupons, savings fund, social Mexican benefits (IMSS, SAR / Infonavit).

Candidates must apply to M25331 ERP Fuctional Business Analyst

Please note only short-listed candidates will be contacted.

Foreign national candidates must have legal documents to work in Mexico.

This position will remain open until filled.

CIMMYT is an equal opportunity employer. It fosters a multicultural work environment that values gender equality, teamwork, and respect for diversity.