Senior IT Officer, Business Solutions I (Senior Software Engineer)
World Bank
Full-time Close on 29 Nov 2025
Senior IT Officer, Business Solutions I (Senior Software Engineer)
| Job #: | req34702 |
| Organization: | World Bank |
| Sector: | Information Technology |
| Grade: | GG |
| Term Duration: | 2 years 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Singapore,Singapore |
| Required Language(s): | English |
| Preferred Language(s): | English |
| Closing Date: | 11/28/2025 (MM/DD/YYYY) at 11:59pm UTC |
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is a unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world’s greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative change around the globe. For more information, visit www.worldbank.org. ITS Vice Presidency Context Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty by 2030 and boosting shared prosperity in a sustainable manner by delivering transformative information and technologies to its staff working in over 130 client countries. ITS is one of three Vice Presidencies (VPUs) that have been brought together as the World Bank Group Integrated Services (WBGIS), to provide enhanced corporate core services and enable the institution to operate as one strategic and coordinated entity. ITS’ vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group. ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment and effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. VPU Context The mission of the Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) is to leverage information and technology as a force multiplier to accelerate, deepen, and sustain development impact. Their vision is to harness information and technology for a world free of poverty on a livable planet. For more information on ITS, check this video: ITSFD Low Code Technical Project Manager's Position The ITS Fiduciary Operations Unit (ITSFD) supports digital solutions for Procurement, Financial Management, and Environmental and Social Safeguards across Bank Operations. It provides integrated, efficient tools that enable borrowers and staff to ensure compliance with fiduciary requirements, financial audits, and environmental and social safeguards. The Information and Technology Solutions Fiduciary Operations unit (ITSFD) is seeking an experienced Technical Lead & Project Manager to lead enterprise-scale low-code platform deployments and manage LCAP application delivery across the World Bank’s fiduciary domains. This role combines program leadership, technical governance, and agile execution to ensure successful adoption of low-code platforms (e.g., OutSystems, Appian, Salesforce) and delivery of mission-critical applications at scale. The ideal candidate will have a strong background in enterprise low-code ecosystems, integration strategies, and agile product delivery, with proven experience managing complex, multi-stakeholder projects in global organizations. Responsibilities • Provide technical leadership and direction across all phases of the solution lifecycle, ensuring alignment with enterprise architecture, security, and compliance standards. • Lead end-to-end planning, execution, and governance of enterprise low-code platform deployments and LCAP application projects. • In-depth knowledge of the low-code / no-code application platform LCAP (i.e. OutSystems, Appian, Slaesforce), including its visual development environment, architecture canvas, modular design principles, and best practices for building scalable and maintainable applications. • Leading and mentoring a team of developers, providing technical guidance, conducting code reviews, and fostering a culture of continuous improvement. • Designing robust and scalable technical architectures for LCAP solutions, translating business requirements into technical specifications, and ensuring adherence to architectural best practices. • Define project scope, objectives, timelines, and deliverables aligned with business priorities and enterprise architecture standards. • Manage stakeholder engagement across business, IT, and vendor teams; ensure alignment with fiduciary and operational requirements. • Oversee risk management, compliance, and quality assurance throughout the project lifecycle. • Diagnosing and resolving production issues, optimizing application performance, and implementing effective debugging strategies. • Communicate technical decisions and trade-offs clearly to stakeholders and leadership, ensuring alignment with business objectives. • Promote best practices in low-code development, DevSecOps, and integration patterns. • Strategic thinking and ability to balance technical feasibility with business value. • Foster a culture of technical excellence and continuous improvement across teams. • Quickly learn new technical and domain knowledge to adjust product strategies and effectively address changing stakeholder needs. • Ability to embed Generative AI (GenAI) capabilities into LCAP applications, including RESTbased integration with enterprise AI services (e.g., Azure OpenAI, Google Gemini), with proper grounding, safety filters, and fallback mechanisms. • Build documentcentric AI features (extraction, classification, summarization, compliance checks) orchestrated from LCAP solutions, incorporating humanintheloop review and audit support. • Desig RetrievalAugmented Generation (RAG) architectures combining LCAP applications with enterprise search or vector stores for accurate, traceable responses. • Implemented AI evaluation and quality controls, including test sets, guardrails, toxicity/bias checks, and production telemetry for latency, error rates, and cost governance. • Apply Responsible AI practices aligned with enterprise frameworks, covering privacy, data loss prevention (DLP), data residency, model risk documentation, and human oversight. • Leverag LCAP platform AI capabilities (e.g., builtin AI assistants, connectors, and reusable components) to improve developer productivity and standardize AI building blocks. • Create reusable components, templates, and accelerators to streamline development. • Drive integration with enterprise systems (e.g., SAP, ServiceNow, Azure AD, data platforms) ensuring compliance with security and data residency policies. Product Development & Agile Execution • Coordinate with architects and developers to ensure secure, scalable, and maintainable solutions. • Implement governance frameworks for platform usage, ALM, and development guardrails. • Work closely with business analysts, product owners, and solution architects to translate business requirements into technical solutions. • Actively participate in SAFe ceremonies (PI Planning, sprint planning, system demos, retrospectives) to ensure technical alignment and delivery transparency. • Track KPIs and business outcomes to measure value realization and inform roadmap evolution • Track progress, manage risks, and ensure on-time, on-budget delivery. • Facilitate discussions to align technical decisions with business objectives. The Low Code Technical Project Manager's key deliverables include: • Provide technical direction and oversight across all phases of the project lifecycle. • A comprehensive design document outlining system components, integration points, data flows, and alignment with enterprise standards. • A phased execution plan detailing development milestone, resource allocation, timelines, and risk mitigation strategies. • Delivery of a clean, maintainable, and well-documented codebase that adheres to organizational coding standards and includes automated testing coverage. • Regular reporting on development progress, code quality metrics, issue tracking, and resolution status to stakeholders and Product manager. • Monitor project progress, identify risks, and implement mitigation strategies. • Deployment plans and governance frameworks for low-code platforms. • Integration strategies and reference architecture. • Training materials and adoption toolkits. • Progress reports, KPIs, and risk assessments. • Documentation for LCAP solutions and platform standards. • Active participation in SAFe ceremonies. • Ensure adherence to budget, scope, and quality standards. • Facilitate sprint planning, stand-ups, and retrospectives in agile environments. • Report project status and outcomes to leadership and stakeholders.
Selection Criteria
• A master’s degree in computer science, engineering or a related technical field with at least 5 years of relevant experience, or a bachelor’s degree with a minimum of 7 years of project management experience. • 4 years of hands-on development using LCAP, including building web and mobile applications, integrating with external systems via APIs (REST/SOAP), and handling data modeling and SQL. • 4+ years of experience in IT project management in low-code platform delivery • Proven track record managing enterprise-scale deployments and application delivery using low-code platforms (OutSystems, Appian, Salesforce). • Strong understanding of integration architectures (APIs, event-driven patterns), identity management, and data governance. • Experience with ALM/DevOps for low-code and pro-code environments (Azure DevOps, GitHub, IaC). • Advanced expertise in at least one enterprise LCAP (architecture, configuration, extensibility via services/components); relevant certification(s) preferred. • Excellent communication, stakeholder management, and leadership skills in a global, matrixed environment. • Demonstrated experience embedding GenAI/ML into apps and ability to integrate with Azure OpenAI and Google Gemini at minimum, including safe prompting, grounding, and fallbacks. • Proven track record implementing secure-by-design solutions aligned with enterprise standards (OWASP, NIST, Zero Trust), including secrets management and API security. • Knowledge of enterprise integration with platforms commonly used in IFIs or large enterprises (e.g., SAP S/4HANA, ServiceNow, M365/Azure, Snowflake/Databricks).
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
