Protection Officer (PSS/ GBV/CM)

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

POSITION PROFILE

The Protection Officer is responsible for implementing protection activities with displaced populations, returnees, and host communities. This includes conducting assessments, providing psychosocial first aid and delivering safe and confidential GBV case management. The role ensures appropriate referrals, maintains updated service mapping and referral pathways, contributes to data analysis and reporting, and supports awareness sessions and trainings. At all times, the Protection Officer upholds protection principles, confidentiality, and DRC’s Code of Conduct.

DUTIES & RESPONSIBILITIES

Program Implementation

• Conduct regular protection assessments with displaced populations, returnees, and affected host communities to identify risks, needs, and vulnerabilities.
• Provide immediate support through psychosocial first aid and basic psychosocial support to individuals in distress.
• Deliver safe and confidential GBV case management and PSS services in line with GBV guiding principles, internal SOPs, and under the supervision of the Protection Manager.
• Facilitate safe, timely, and appropriate referrals to internal and external service providers (medical, psychosocial, legal, livelihoods, shelter, etc.) while ensuring informed consent and confidentiality.
• Record and manage protection inquiries and cases using standardized forms, databases, and tracking tools.
• Contribute to updating and maintaining service mapping of available protection and GBV services, referral pathways, and community resources.
• Coordinate with relevant stakeholders, including community-based structures, humanitarian actors, and local authorities, to strengthen referral pathways and ensure timely access to quality services.
• Perform any other duties as requested by the Protection Manager

Monitoring & Reporting

• Maintain accurate and up-to-date case files, referral records, and protection tracking tools, ensuring they are securely stored and accessible only to authorized staff.
• Support the Protection team in analysing data to identify protection trends, service gaps, and emerging challenges.
• Contribute to the drafting of weekly, monthly, and ad hoc reports, highlighting key findings, risks, and recommended actions.
• Share field-level observations with supervisors and contribute to internal discussions on program adaptation and response strategies.
• Assist in the preparation and submission of weekly and monthly activity updates, ensuring inputs are timely and comprehensive.
• Support the organization and proper filing of program documentation, ensuring adherence to data protection and confidentiality standards.

Operations & Administrative support

• Provide administrative support for protection-related meetings, trainings, and community workshops, including preparing agendas, taking notes, and organizing materials.
• Follow up on basic logistical and supply needs required for the effective functioning of protection activities (e.g., stationery, visibility materials, accessibility tools).
• Contribute to maintaining safe and functional community spaces or protection desks, ensuring they are welcoming, confidential, and accessible to diverse groups.

SKILLS AND EXPERIENCES

• Minimum 2 years of experience in protection, social work, or humanitarian programming.
• Experience in GBV case management, PSS, or community-based protection is an asset.
• Comprehensive understanding of human rights, women rights and humanitarian principles
• Excellent communication and psychosocial first aid skills
• Ability to maintain confidentiality, respect, non-discrimination, safety and inclusion of all cases at all times
• Demonstrates strong knowledge of protection minimum standards, protection in emergencies principles, and human rights principles
• Good interpersonal and problem-solving skills, creativity and flexibility
• Comfortable in a multi-cultural environment, flexible and able to handle pressure well
• Computer literacy (Microsoft Word and Excel)
• Ability to work flexible hours in challenging environments
• Previous experience in international organizations and humanitarian settings is a plus.
• Preference will be given to candidates with experience in Darfur and/or other local contexts.
• Female candidates are strongly encouraged to apply.
• Commitment to safeguarding and PSEA standards.

EDUCATIONAL QUALIFICATIONS

Bachelor’s degree in social sciences, law, psychology, humanitarian studies, or related field.

LANGUAGES

• Ability to communicate and write clearly in English and Arabic

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on achieving results while maintaining efficient processes.
• Collaborating: You engage with relevant stakeholders and encourage constructive feedback.
• Taking the lead: You take ownership of tasks and are open to innovation.
• Communicating: You are clear, concise, and respectful in your communication.
• Demonstrating integrity: You uphold and promote the highest ethical standards and DRC's Code of Conduct.

POSITION DETAILS

• Type of contract: National
• Contract Length: 6 Months
• Band: H Non-Management
• Duty station: Tawila – North Darfur
• Start date: As soon as possible
• Closing Date for Application: 12 Oct 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees.

WHAT WE OFFER

1. Two Bonuses (during two Eid festivals)
2. Relocation Allowance
3. National Social Insurance
4. Medical Insurance Allowance
5. Excellent Working Environment and Opportunity for Growth
6. Various Learning and Development Platforms

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
3. Mentioning three referees' details of your present supervisor and HR along with past employment supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page.

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race,

marital status, or other protected characteristics.

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.