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Senior PSP Operations Assistant
United Nations High Commissioner for Refugees (UNHCR)
Full-time
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Posted Yesterday
Job Description

Deadline for Applications

October 19, 2025

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS LICA5

Target Start Date

2026-01-01

Terms of Reference

The Office of the United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950 by the United Nations General Assembly. The UN Refugee Agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country. UNHCR has helped millions of people to restart their lives. They include asylum seekers, refugees, returnees, stateless people and internally displaced persons. Its interventions in the areas of protection, shelter, health and education have been crucial, healing broken pasts and building brighter futures.

The UNHCR Office in China was established in 1979. Although China has been party to the 1951 Convention and 1967 Protocol since 1982, it has no law comprehensively governing asylum. In the absence of national refugee legislation, UNHCR continues to register asylum seekers, conducts individual refugee status determination under its mandate, seeks durable solutions for refugees, and provides direct assistance to the refugee population in mainland China. UNHCR works with the Government authorities to build domestic capacity and will continue working with all stakeholders in China to ensure refugees and asylum-seekers receive adequate protection and assistance.

The Standing Committee of China’s National People’s Congress adopted an Exit-Entry Administration Law on 30 June 2012, which came into force on 1 July 2013. This domestic law includes a provision (Article 46) regarding the treatment of refugees, which foresees, interalia, the possibility for persons of concerns to legally reside in China on the basis of a temporary identification to be issued by the authorities. UNHCR has been advocating for implementing regulations concerning Article 46 as well as working on building the capacity of the Government of China to implement its obligations under the 1951 Geneva Convention relating to the Status of Refugees and its 1967 Protocol.

UNHCR will continue to work with all stakeholders in China to ensure persons of concern receive adequate protection and assistance as well as to seek durable solutions for refugees.

The Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources and other forms of support from the private sector. In 2019, UNHCR China Office set up a new Private Sector Partnerships team to mobilize resources from the Chinese private sector to support our work globally. One of the key aspects in PSP’s work is to expand UNHCR’s engagement with the general public including UNHCR’s existing and potential supporters.

The Senior PSP Operations Assistant is a position within the Private Sector Partnerships Service (PSP). The incumbent will support the PSP team in the implementation of a variety of tasks related to finance, procurement and admin and will ensure that all processes are set up efficiently and in line with the existing policies and procedures. Working closely with HQ and other internal stakeholders, the incumbent will also support in overall monitoring of income and expenses, as well as with PSP planning, reporting and budgeting. The nature of certain personnel/administrative tasks required discretion and confidentiality as per UNHCR standards and practices.

This position is a UNOPS position with a contract which is renewable each calendar year.

2. Purpose and Scope of Assignment
(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)

- Assist in the development, implementation, and ongoing monitoring of the annual PSP budget, including tracking actual expenditures against planned allocations.
- Coordinate quarterly and annual budget revisions and reforecasting in collaboration with the PSP Officer and team leads.
- Ensure timely and accurate recording of all PSP income streams, covering IG channels – including all third party fundraising platforms and charity e-shops – as well as PPH contributions.
- Prepare monthly and quarterly financial summaries for PSP resource mobilization performance, including income, expenditure, and ROI analysis.
- Reconcile income records with bank statements and payment platform data to ensure accuracy and transparency.
- Process vendor and partner payments in a timely manner, ensuring all necessary documentation and approvals are secured in compliance with UNHCR financial policies.
- Ensure that contracts and payment terms align with budgetary and financial planning.
- Provide support to financial operations related to charity e-shops activities, including tracking of order revenue, deductions for platform fees, and reconciliation of net profits.
- Coordinate closely with e-commerce vendors to ensure timely income transfers, expense settlements, and transparent disclosure of platform fees.
- Support continuous improvement of financial workflows related to product sales, inventory cost accounting, and promotional campaigns.
- Assist in conducting periodic audits and reviews of IG resource mobilization and charity e-shops financial performance to maintain accuracy and financial integrity.
- Assist in identifying financial risks, discrepancies, or inefficiencies and proactively recommend corrective measures.
- Ensure full compliance with UNHCR financial procedures, local taxation regulations, and donor reporting obligations.
- Participate in cross-functional planning meetings and providing budget monitoring and financial updates, as needed.
- Support PSP team with HCC procurement processes and assist PSP admin staff with local LCC procurement processes in line with UNHCR regulations, rules and procedures
- Facilitate the mission travel of staff, including following up on travel authorization, booking, tickets as required
- Assist PSP staff in the area of office management and other administrative tasks as required
- Perform other related duties as required.

3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)

- Familiar and compliance with UNHCR regulation and procedures in responsible functional area
- Deadline for various tasks is met in quality manner
- Internal SOP is followed and complied, including the timeline for transaction processing and the delivery
- PSP monthly budget vs. actual expenditure reports completed quarterly.
- ROI analysis for IG and PPH fundraising completed quarterly.
- Income recorded timely on average within 5 working days of receipt.
- Vendor/partner payments processed timely.
- Monthly reconciliation of e-commerce income completed

4. Qualifications and Experience
(List the required education, work experience, expertise and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)

Completion of High School/Secondary Diploma or Tertiary Education or Bachelor’s degree or higher in Finance, Accounting, Business Administration, or a related field.

b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)

Minimum 2 years of relevant work experience for high school diploma or minimum 1 year of relevant work experience for Bachelor’s degree or higher

c. Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)

• Knowledge of the IPSAS (International Public Sector Accounting Standards)
• Knowledge of finance and accounting principles and practices.
• Fluent in both Chinese and English (written and spoken)
• Highly accurate with a good attention to detail.
• Good organizational skills.
• Good interpersonal and communication skills.
• Works well under pressure.
• Highly accurate with a good attention to detail.
• Good knowledge of MS office programs

Standard Job Description

Required Languages

Chinese

,

English

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

Other information

This position doesn't require a functional clearance


Remote

No
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