Background

The United Nations Development Programme (UNDP) is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.

The UNDP Angola Country Office is implementing its Country Programme Document (CPD) 2024–2028 in support of the Government of Angola’s National Development Plan (PDN 2023–2027) and Agenda 2030. The programme supports national efforts toward inclusive economic diversification, improved governance, and environmental sustainability, with gender, digital transformation, and youth empowerment as cross- cutting enablers.

The country office is structured in two main areas that enable the delivery of the CPD, namely Programme, which is responsible for the programmatic and strategic aspects, as well as projects management, and Operations that is responsible for the operational aspects, including Finance, Procurement and Administrative services. The Country Office is led by the Resident Representative (RR) with support of the Deputy Resident Representative (DRR).  
 

Under the overall guidance of the Resident Representative and direct supervision of the Administrative Associate and Resident Representative, the Driver provides reliable and safe driving services to the UNDP RR and other UN officials and high-ranking visitors ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also demonstrates a client-oriented approach, courtesy, tact and ability to work with people of different national and cultural backgrounds.

Upon request of the supervisor, the Driver may also be required to provide driving services to the operations and programme staff in the CO, consultants and experts and UN staff on mission.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
 

Duties and Responsibilities

1.Provide reliable and safe driving services using office vehicle predominantly to the Resident Representative and other UN officials and visitors:

• Transport Resident Representative or other UN visitors or officials applying appropriate protocols 
• Deliver and collect mail and documents and perform other messenger responsibilities. 
• Meet official personnel and visitors at the airport and assist with visa and customs formality arrangement when required.

2. Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle: 

• Maintain accurate daily vehicle logs
• Provide inputs to preparation of the vehicle maintenance plans and reports. 
• Make timely minor repairs and/or arrange for major repairs
• Ensure timely changes of oil, check of tires, brakes, car washing, etc. 

3. Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts:

• Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country. 
• Ensure vehicle first aid kit is adequately stocked with standard medical supplies.  

4. Take all immediate actions required by rules, regulations, and laws in case of involvement in accidents.

• Ensure the safety of all passengers and individuals involved by checking for injuries and providing first aid if trained.
• Immediately contact emergency services (ambulance, police, fire department) and report the incident.
• Notify the supervisor or designated office contact and follow internal reporting procedures.
• Secure the accident scene by activating hazard lights and placing warning signs to prevent further incidents.
• Document the accident by taking photographs of the scene, vehicle damage, and relevant surroundings.
• Collect and record contact details of witnesses and other parties involved in the accident.
• Cooperate fully with law enforcement and internal investigations, providing accurate and factual information.
• Submit a written accident report to the organization within the required timeframe and assist with insurance or legal follow-up as needed.

5. Perform other duties within incumbent’s functional profile as assigned and deemed necessary for the efficient functioning of the office and Organization:

• Additional duties may include assisting with pouch, procurement, workshops, and other administrative tasks. 

Competencies

Achieve Results

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.  

Think Innovatively
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.  

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.   

Adapt with Agility 

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.  

Act with Determination     

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident 

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.   

Diversity and Inclusion

LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination.

Cross-Functional & Technical competencies 

 Vehicle management

• Knowledge of policy & procedures on fleet management

Registry & correspondence management

• Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Communication 

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

UN Policy Ethics

• Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Knowledge Generation 

• Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

UNDP Representation

• Ability to represent UNDP and productively share UNDP knowledge and activities, advocate for UNDP, its values, mission and work with various constituencies

Customer Satisfaction/Client Management 

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
• Provide inputs to the development of customer service strategy. 
• Look for ways to add value beyond clients' immediate requests. 
• Ability to anticipate client's upcoming needs and concerns.
•  

Required Skills and Experience

Education:

Secondary Education with a valid driver’s license is required. 

Experience:

• Minimum of 3 years (with high school diploma) of relevant work experience as a driver with a safe driving record is required. 
• Knowledge of driving regulations, rules and laws as well as skills in minor vehicle repair and maintenance.
• Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc) and ability to use web-based management and electronic log, file and/or scheduling systems.
• Knowledge of protocols and security requirements is an advantage. 

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. 

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. 

Probation

For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.