Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org 

BACKGROUND AND UNIT SUMMARY

The Talent and Career Development Center of Expertise is responsible for providing integrated frameworks for performance management, conducting talent reviews, creating listening mechanisms to capture employee experience, mobilizing staff to required roles, enabling succession management to identify, develop and deploy leaders and providing career resources and advice to clarify roles and expectations at each level. The work program requires in-depth expertise in the areas of digital HR Transformation and Technology implementation in support of career and talent development, as well as strong client relationship management and teamwork. 

The position is based in Washington, DC and reports to the Manager, Talent and Career Development in the People & Culture Vice Presidency.

Duties & Accountabilities 

• Lead and deliver on digital HR transformation initiatives in support of career and talent management; define the requirements for an integrated talent management ecosystems and operating models that enhance staff experience. 
• Serve as Program Manager for the HR technologies in the employee experience and talent management space that is driven by thought leadership, in-depth HR technology expertise and market insights. 
• Play a key role in HR transformation-based projects such as Career Development and Continuous Listening Platform, collaborating with various stakeholders to ensure seamless execution and the success of these initiatives. 
• Work closely with all colleagues and organizational leadership to design, implement and facilitate change management strategies to ensure smooth transitions of the ongoing HR transformation projects.
• Develop and provide the necessary training resources to all stakeholders to ensure successful adoption of new processes and technologies.
• Provide direction and oversight to external consultants and vendors as necessary.
• Monitor and assess the effectiveness of programs implemented through trend analysis of program outcomes, interviews with management and staff, etc.  
• Build relationships and engage with key internal and external stakeholders to better understand client needs; understand the linkages with other functional areas and collaborate with colleagues across the People and Culture; liaise with other International Finance Institutions; prepare and deliver high quality communication materials for a variety of audiences.
• Prepare and deliver high quality communication materials for staff and managers across all levels of the World Bank (Headquarters and country offices).
• Conduct focus groups, engagements, and interviews with various levels of stakeholders to gather input for program design and enhancements.
• Participate in special projects and performs other duties as assigned.

Selection Criteria

• Master's degree in Human Resources, Business Administration, Behavioral Sciences, Organizational Development/Behavior, or related field with a minimum of 8 years relevant experience.
• Proven expertise in leading, designing and deploying digital HR transformation projects in an integrated talent management ecosystem to enable the HR operating models and enhance employee experience.  
• Experience in digital HR Process Optimization, PMO, Project Management, Organizational Development and Effectiveness, Change Management or similar is highly desirable. 
• Excellent change management experience and ability to build relationships, conduct focus groups and collaborate effectively across diverse client groups and the People and Culture colleagues. 
• Excellent analytical skills: ability to provide reports, analyze data, draw conclusions, and provide data-driven recommendations.
• High-level of proficiency in problem solving, critical thinking, analyzing complex situations, and absorbing considerable amounts of data to identify key themes and identify actionable insights that lead to effective solutions and recommendations.
• Superb project management, planning, coordination, and organizational skills.
• Excellent and concise communicator, written, verbal and presentation skills.
• Positive attitude, strong results orientation and high degree of initiative and responsiveness.
• Proven ability to work independently in a fast-paced environment, apply continuous improvement and innovative mindset.
• Ability to multitask, meet tight deadlines, and attend to details while staying focused on key priorities.
• Ability to confidently interact with senior management as well as create trusting working relationships and partnerships at all levels of the organization.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.