About MSF-USA | Doctors Without Borders
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground, not only to draw the world’s attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.
We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.
Role Overview
The Association Coordinator provides a bridge between the MSF USA association membership and its elected representatives, and works to engage members through outreach, events, and other activities. The position serves as a crucial link to facilitate exchange between the MSF USA Association and the US office, the Board, as well as other MSF Associations. This role is required to based in the New York office.
Department Accountabilities
Leadership and Direction
Inspire and guide others, communicating actions needed and how they relate to broader organizational mission and strategy.
Stakeholder Management
Identify and engage with key internal and/or external stakeholders to create positive working relationships that enable the initiation, delivery, and implementation of a program or project.
Advance Diversity, Equity, & Inclusion
Support and advance diversity, equity, and inclusion (D, E, and I) by providing an example, advice and guidance on D, E, and I, to internal and external stakeholders to enable them to adopt these principles in ways that will also enhance innovation and other performance measures. Represent the organization to external stakeholders on D, E, and I issues.
Operations Management
Execute and manage operations using predetermined protocols and procedures to achieve specified operational performance standards.
Organizational Capability Building
Take action to develop capabilities at an organizational level to ensure that these are relevant to current and future organizational requirements and to enable the organization at large to achieve MSF-USA goals and fulfill the potential of its people.
Board Relationship
Develop and improve relationships with Board members; identify priorities, issues and strategic challenges for discussion at the Association Committee and the Board.
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Roles Specific Outcomes |
| Strategic Planning and Annual Planning Contribute to and work within established strategic planning and annual planning systems to achieve specific goals within area of responsibility. Lead the development and implementation of the Association annual plan. Budgeting Deliver a budget for the Association’s activities or conduct complex analyses on budget progress as assigned.
Events Planning and Delivery Plan and deliver events on schedule and within budget, meeting all deadlines and coordinating activities of all other stakeholders and parties involved in the design, development, publicity and delivery of the events (in particular the General Assembly and Regional Associative Meeting).
Stakeholder Engagement Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment. Collaborate with the Chair of the Association Committee to set agendas for monthly committee meetings. Stakeholder Management Develop and implement a relationship management plan to identify and build relationships with relevant decision makers and influencers within the organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from the Board of Directors, association members and identified groups (such as regional hub coordinators, DEI Council and the Peer Support Network) to ensure their needs are met, providing summary analyses, and recommendations for changes based on their input.
Internal Communications Execute a communications plan within established internal communication systems and procedures and in collaboration with the Board and Executive Liaison Officer and the Association team. Seek input from the Association Committee, the Management Team, and internal departments when needed. Represent MSF USA at meetings with association coordinators from across the movement to exchange information and strategies.
These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned. |
| Complexity and Problem-Solving Skills |
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| Behavioral Competencies |
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| THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.
People Focus Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.
Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Global Perspective Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.
Cultivates Innovation Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.
RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.
Drives Results Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.
Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Values Differences Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.
Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.
Instills Trust Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.
Manages Ambiguity Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.
Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
Technical Competencies
Plans and Aligns Planning and prioritizing work to meet commitments aligned with MSF-USA goals.
Financial Acumen Interprets and applies understanding of key financial indicators to make better business decisions.
Tech Savvy Anticipating and adopting innovations in organizational digital and technology applications.
Data Collection and Analysis The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
Project Management Skills The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters.
Presentation and Written Communication Skills Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
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| Supervisory Responsibility
Desired Qualifications & Experience |
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| At a minimum the Job Holder should possess:
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Travel Requirements
Must be willing to travel for work as needed, and work after regular business hours during events.
Compensation
$78,399 - $117,599 (based upon experience)
Application Deadline: April 19, 2024
Desired Start Date: Desired start date: June 10, 2024
Type
HQ
Pay Class & Contract Type
Regular FT Salaried Exempt
Compensation
Starting salary $78,399 - $117,599 (commensurate with experience)
Working Time (Hours Per Week)
35
