VN 091/2026 Sr.Human Resources Associate (MHD)

Under the direct supervision of the MHD Business Partner (HR) and administrative supervision of the Finance and Administrative Officer (Migration Health Division (MHD) based in Manila , the Senior Human Resources Associate will provide comprehensive support Global MHD, RHAPC and other MHD key stakeholders to the effective delivery of human resources services. The successful candidate will be responsible for coordinating and administering recruitment, onboarding, personnel administration, leave and attendance monitoring, performance management support, staff development activities, HR reporting and documentation, ensuring that all actions are carried out in accordance with IOM rules, regulations, policies and procedures.

In close coordination with relevant units at Headquarters, the Regional Office, Administrative Centres and internal stakeholders, the successful candidate will support the timely and consistent implementation of HR processes, provide guidance to staff and managers on standard HR matters, maintain accurate HR records and systems data, and contribute to continuous improvement of HR workflows to meet the operational needs of the office.

1. Participate in evaluation of staffing needs in the office and assist in coordination of recruitment processes, including but not limited to, providing guidance to hiring managers on preparation of Terms of Reference, drafting and posting Vacancy Notice/Special Vacancy Notice, screening and shortlisting applications, drafting interview protocols, preparing and administering written tests via METTL platform, taking part in interview panels as assigned, drafting candidate assessment forms, conducting reference checks, preparing job offers, administering recruitment mailbox, etc.  
2. Carry out and coordinate pre-employment activities such as preparing of Entry on Duty (EOD) documentation and collecting supporting documentation, coordinating EOD medical exams and following-up with Medical Services on medical clearance, coordinating enrollment in insurance plans as appropriate, delivering induction sessions, and arranging security briefings, etc.  
3. Perform assigned role(s) in the organizational HR system, paying special attention to data consistency and accuracy; input, maintain and verify data based on approvals and supporting documentation; verify eligibility for allowances and other benefits, monitor and follow up on contractual situation and entitlements, and initiate and coordinate prompt actions; generate, edit and review reports, contract extensions, personnel actions and other related documentation.
4.  Monitor attendance and leave administration; generate, edit and analyse leave-related reports; respond to questions concerning leave administration; guide staff on request and approval procedure in the system.
5.  Carry out and monitor a wide range of HR actions including but not limited to preparation of documentation for separation, classification/reclassification requests, promotion, disciplinary cases and coordinate with the RO, GSSC and Human Resources Management in Geneva as appropriate. 
6. Prepare, coordinate and monitor all reports on personnel matters and submit timely to concerned parties; draft and review routine correspondence, letters, certifications, etc.; create and maintain a systematic way to archive HR documents (electronic and hard copies). Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, HR policies, regulations, guidelines and manuals, internal controls, etc. 
7. Serve as the focal point for consultancy, non-staff contracts, and internship processes for HQ and delocalized HQ offices, providing guidance and coordinating related HR actions in accordance with applicable IOM policies and procedures.
8.  Coordinate and maintain HR-related organizational and workforce information for Global MHD, including the Global MHD Organisational Chart and other relevant staffing records, ensuring the accuracy and timely reflection of organizational and staffing changes.
9. Provide HR and administrative support to MHD-specific workforce and credentialing processes, including physician stamp administration, monitoring professional licences and credentials, maintaining relevant practitioner records and supporting the Oversight Clinical Credentialing Committee, ensuring that required documentation is complete, accurate and maintained in accordance with applicable procedures.
10. Serve as the HR focal point for all MHD positions within GSSC including MHD Teleradiology Services and MH Informatics Health Systems Unit, and coordinate related HR actions in accordance with established policies and procedures.
11.  Monitor compliance with the performance evaluation process and follow-up with staff and supervisors as needed; facilitate compliance by providing technical guidance on the use of the system.
12. Support the coordination of staff development, capacity-building, and e-learning activities, including but not limited to clinical learning initiatives, in collaboration with Global and Regional Health Assessment Programme (HAP) teams.Provide information to staff on their entitlements and responsibilities in line with IOM regulations, instructions and procedures. Respond to standard and more complex inquiries and refer to the most sensitive ones as appropriate
13.  Identify areas for improvement and bring them to the attention of the supervisor; provide inputs to complement or adapt existing procedures, taking into consideration the specific needs of the office. Assist in analyzing and resolving sensitive cases by collating background information, preparing summaries and sharing best practices. Provide comments and inputs on the interpretation and application of established HR policies and procedures, as required.
14.  Participate in inter-agency HR related working groups as assigned.
15. Provide guidance and training to and coordinate and monitor work of new/junior staff in the unit.
16.  Perform such other relevant duties as may be assigned.

EDUCATION

• Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with four (4) years of relevant professional experience.
• High School diploma with six (6) years of relevant experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Experience in recruitment, personnel administration, contract management, and HR service delivery;
• Experience interpreting and applying HR policies, rules, regulations, and procedures; 
• Experience working with HR information systems and preparing HR reports and related documentation; 
• Experience providing HR guidance and support to managers and staff; and
• Prior work experience with international humanitarian organizations, non-government or government institutions/organizations in a multi-cultural setting is an advantage.

SKILLS

• Knowledge of HR policies, procedures and best practices;

• Proficiency in Microsoft Office applications and HR information systems; 

• Strong analytical, organisational, and problem-solving skills;

• Ability to communicate effectively and provide guidance to managers, staff, and stakeholders; and

• Ability to manage multiple priorities and work effectively in a multicultural environment.

   

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
4. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
7. No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies