The Directorate of Corporate Services and Operations (COR), headed by a Managing Director, is responsible and accountable for the management of UNIDO’s human, financial and material resources, ensuring the capacity of the Organization to fulfil its mandate. The Directorate oversees a full range of corporate services to meet the support needs of the Organization, acts as a custodian for corporate management policies, and promotes a culture of cooperation, service orientation and corporate excellence throughout the Organization to deliver efficient and effective high-quality work and enable tangible impact on the ground to achieve ISID worldwide.

The Directorate manages the functions of the Ethics and Accountability Unit (COR/EAU), the Office of Administrative Innovation and Transformation (COR/AIT), the Divisions of Financial Resource Management (COR/FIN) and Human Resources Management (COR/HRM), as well as the following Services: Procurement Services (COR/PRO); Digitalization, Innovation and TC Optimization Services (COR/DIT); Facility Management Services (COR/BMS); and Asset Management and Logistics Services (COR/AML). The Directorate also manages personnel security and safety matters. The Directorate ensures close coordination and collaboration among the Divisions as well as with relevant organizational entities in all Directorates across the Organization.

Under the supervision of the Managing Director of the Directorate of Corporate Services and Operations (COR), the Office of Administrative Innovation and Transformation (COR/AIT) is responsible for coordinating a comprehensive organizational review and analysis, the development of holistic strategies, and the design of the architecture and oversight of the implementation of modernization of administrative services of the organization. The Office is dedicated as well to actively supporting Senior Management to foster a robust risk culture and overall approach towards risk in UNIDO’s operations. The Office is responsible for designing and conducting a comprehensive organizational review and analysis, the development of holistic strategies, and the design of the architecture and develop and deliver the implementation of the modernization of administrative services of the organization. The Office is dedicated as well to actively supporting Senior Management to foster a robust risk culture and overall approach towards risk management in UNIDO’s operations.

The position is located in the Office of Administrative Innovation and Transformation (COR/AIT).

FUNCTIONAL RESPONSIBILITIES

The Reform Management Expert works under the direct supervision of the Director of the Office of Administrative Innovation and Transformation, and expected to undertake the following tasks:

• Support the mapping and consolidation of reforms, including operationalization of the field reform such as on decentralization and integration of Field-Headquarters in technical cooperation, programmatic and operations, and assist in linking these to the overall objectives and vision on modernization and transformation of administrative services;
• Contribute to the development of a roadmap towards reform management and operational transformation, drawing on the integrated assessment and comprehensive review and analysis undertaken by the Office;
• Research and compile best practices for reform and transformation of administrative services across the UN system, including with regard to decentralization and integration of Field-Headquarters in technical cooperation, programmatic and operations;
• Support benchmarking, learning and exposure activities to other UN entities or leading international organizations on reform and transformation of administrative services;
• Provide operational support to relevant UNIDO entities on the development of key focus areas and operational transformation initiatives, and assist the coordination in this regard;
• Draft briefings, presentations and reports on UNIDO’s architecture, priorities, and strategies towards modernizing administrative services, in cooperation with relevant organizational entities, for internal and external purposes;
• Perform other related duties and assignments as required by the Director of the Office.

MINIMUM ORGANIZATIONAL REQUIREMENTS

Advanced university degree (master’s or equivalent) in engineering, sciences, economics, business administration or another field relevant to UNIDO’s mandate is required.

Experience:

At least one (1) year of work experience in an area relevant to the recruiting office is required. Ability to research and analyse information is required. Experience in organizational reform processes, including in the UN context is desirable.

Languages: Fluency in written and spoken English is required. Fluency in or working knowledge of other United Nations language(s), is desirable.

CORE VALUES AND BEHAVIORS AND FUNCTIONAL COMPETENCE

Core Values

• Excellence – Deliver high-quality results; continuously improve performance.
• Integrity – Uphold ethical standards; act transparently and responsibly.
• Inclusion – Promote respect, diversity, and fairness.
• Humility – Show self-awareness; value others’ contributions.
• Humanity – Act with compassion; align work with sustainable development.

Core Behaviors

• Connect & Collaborate - Build trust through communication and teamwork; Share knowledge and embrace diversity.
• Analyse & Plan - Use data and evidence for decision-making; Plan proactively and prioritize effectively.
• Deliver Results with Positive Impact - Take ownership and deliver quality outputs; Align work with UNIDO mission and objectives.
• Learn and Develop - Continuously develop skills; Seek feedback and share knowledge.
• Adapt and Innovate - Respond flexibly to change; Embrace innovation and new approaches.

Functional Competence

• Continuously develop and maintain expertise.
• Stay informed of industry trends and best practices.
• Apply knowledge to improve results and decision-making.
• Adopt new tools and technologies.
• Take ownership of professional development.