Job Description

The NRC Country Office based in Tunis supports Area Offices located in Tripoli and Benghazi. Its humanitarian interventions are based upon its programming expertise in the Core Competencies (CCs) of Shelter and Settlements, Education, and Information, Counselling, and Legal Assistance (ICLA) - Protection from Violence (PfV), with a strong focus on safe and inclusive programming, to aid people affected by conflict.

NRC’s programming in Libya has a strong humanitarian, protection and resilience focus that looks to meet vital needs through sustainable solutions to increase early recovery outcomes through integrated programme responses. In this complex, challenging operating environment in 2025, NRC is working to strengthen the quality, responsiveness, integration, and sustainability of our programmes. This requires high quality monitoring, evidence, accountability and learning systems in place in order to ensure the oversight and effectiveness of our programmes for the people we serve.

Roles and Responsibilities

The role of the MEAL Coordinator is to coordinate and adapt NRC’s Monitoring, Evidence, Accountability and Learning systems and standards at Area Office (AO) and/or Country Office (CO) level.

The Coordinator ensures that MEAL systems, plans, tools, and procedures are effectively implemented, and provides technical supervision, capacity building, and guidance to MEAL staff and programme teams.

The position plays a bridging role between strategic MEAL frameworks set at CO level and their practical application across projects, ensuring that evidence inform programme decision-making, learning, and adaptation.

Generic Responsibilities

Line management responsibilities for directly reporting staff. This includes the
- Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement.
- Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff.
Support and contribute to the development and implementation of MEAL systems, including MEAL Standard Operation Procedures (SOPs), guidance and tools.
Coordinate implementation and harmonisation of NRC MEAL systems, SOPs, and standards at AO and/or CO.
Support programme design by reviewing Theory of Change, Core Competency (CC), and project logframes, indicators, and MEAL budgets.
Provide technical support to MEAL staff and programme focal points in assessments, outcome monitoring and evaluation.
Ensure that evidence from outcome monitoring, evaluations, and community feedback mechanisms (CFM) is captured, synthesised, and used to adapt MEAL tools, systems, and learning processes.
Contribute to evaluations, learning exercises, and digital MEAL system roll-out.
Support partners and/or consortium members to strengthen their MEAL systems, harmonise tools, and contribute to joint learning.
Support AO CFM harmonisation, data use, and learning in close coordination with the CO CFM focal point
Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the MEAL policies and procedures.

Specific Responsibilities

Provide technical support to programme teams on the design and implementation of multi-sectoral assessments/ integrated approaches / thematic, ensuring quality tools, sampling, data collection and analysis, in line with MEAL standards.
Support the consideration, inclusion, collection and analysis of indicators related to cash-based interventions and market-based approaches within (and across) NRC, where appropriate.
Ensure that evidence from outcome monitoring, evaluations, and community feedback mechanisms (CFM) is synthesised and used to adapt MEAL tools, systems, and learning processes.
Act as focal point for specific MEAL components (e.g. Evaluation, Learning, or CCs).
Consolidate MEAL evidence at AO or thematic level to feed into CO strategy and learning agenda.
Train programme and partner staff on data collection tools, outcome monitoring methodologies, and safe data practices.
Support harmonisation of MEAL approaches with consortium partners.
Coordinate with partners to ensure joint assessments and outcome monitoring are aligned.
Provide rapid MEAL support to emergency response interventions (PDMs, real-time reviews, data verification).
Ensure inclusion and standardisation of cross-cutting indicators (SIP, gender, age, disability) in all assessments, ToC, logframe and outcome monitoring.
Carry out any other tasks relevant to the function or the position as delegated by the line manager.

Generic Professional Competencies

Minimum 3 years of MEAL experience, including at least 2 years in a managerial position with an international NGO, preferably in emergency or post-conflict settings, with experience supporting Internally Displaced Persons (IDPs) and working in camp or remote management environments.
Bachelor’s degree in Statistics, Information Systems Management, Social Sciences, Development Studies, or a related field. Candidates without a degree but with at least 5 years of relevant experience may also be considered.
Strong understanding of MEAL principles and current approaches in relief and development settings, using both quantitative and qualitative methods.
Skilled in data analysis, interpretation of trends, and communication of findings.
Experience in mobile and online data collection systems and in data management and analysis platforms.
Experience handling sensitive community feedback in line with data protection principles.
Experience coordinating with the UN system, INGOs, donors, and local authorities at field level.
Technical expertise in programme evaluation methodologies and approaches.
Experience in facilitating participatory discussions, learning workshops, and capacity-building activities.
Working knowledge of English, both written and verbal.
Proficiency in Microsoft Office standard applications (Word, Excel, PowerPoint, Outlook) is required; experience with Microsoft 365 collaboration tools (e.g., SharePoint, Teams, OneDrive, Planner) is an advantage

Context-Related Skills, Knowledge, and Experience

Ecperience implementing MEAL systems in hard-to-reach or remote-managed areas.
Experience supporting MEAL for one of NRC’s Core Competencies is an asset.
Experience with local partners capacity building in complex or sensitive environments.
Experience with statistical analysis using languages such as Python, or R is preferred.