Mission and objectives

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education, hygiene/sanitation and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Context

The Child Protection (CP) section in UNICEF Mozambique is working to improve how we track and follow up on HACT-related processes, including Direct Cash Transfers (DCTs), FACE forms, programmatic visits (PV), and audit actions. While information is available, it is currently spread across different tools and files. This makes it difficult to: • Have a clear and consolidated view of the status of each grant • Understand where transactions are getting stuck in the process • Ensure timely and structured follow-up The objective is to move towards a simple and practical system that allows the team to monitor the overall status of each grant in one place, combining financial, programmatic and compliance elements. To support this, the CP section is developing a KPIs tracking system and visual dashboard, and is seeking support to help structure, simplify and improve this approach.

Task Description

We are looking for one (1) Online Volunteer who, under the guidance of the Child Protection team, will support the design and development of a simple KPIs tracking system and dashboard. Specifically, the Online Volunteer will: Review and organize existing data and tools • Review current tracking files and data sources (DCT, FACE, PV, audit actions) • Support organizing and simplifying information • Identify overlaps, gaps, and opportunities for improvement Support the definition of key KPIs • Help structure a small set of core KPIs, including: o DCT (pending, aging) o FACE (returns, delays) o Programmatic Visits (PV) o Audit actions • Support defining how to track: o process stages (e.g. submitted, under review, returned, finance) o bottlenecks (e.g. missing documentation, delays in review, etc.) Develop a simple tracking tool (Excel) • Create a user-friendly Excel file including: o A grant-level overview o KPI tracking sheets o A simple action tracker • Integrate basic logic (e.g. overdue items, status, aging) Develop a visual dashboard • Design a simple and clear dashboard (Excel or PowerPoint) to: o Visualize key KPIs o Highlight delays and risks o Support internal discussions and decision-making Contribute to improving usability and innovation • Suggest ways to make the tool: o Easy to use and maintain o Clear and visually intuitive • Bring new ideas and creative approaches to improve the overall design and usefulness of the system Expected Deliverables • A structured and user-friendly Excel tracking tool • A simple dashboard (Excel or PowerPoint) • A short guidance note explaining: o How the tool works o How to use it

Competencies and values

Living conditions and remarks