Job Description

Title: Cash & Market Systems Officer 

A job description is a written statement that describes the employee’s role and responsibilities. The role and responsibilities shall be executed within the NRC framework. The job description facilitates the recruitment, job evaluation and grading, goals and performance processes by stating the necessary competencies. It is mandatory for all positions.  

All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging.   NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction. 

Background 

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships. 

Roles and responsibilities

The Cash & Market Systems Officer position provides implementation of strategic, technical, and operational leadership for all CVA interventions across Core Competencies (CCs) in the Area Programme- NBGS. The role ensures high-quality, accountable, and harmonised delivery of MPCA and sectoral cash, while strengthening systems and coordination with internal and external partners. Additionally, the postholder will serve as the focal point and representative for C&MS technical guidance in the Area office.

Generic Responsibilities

1. Ensures CVA implementation aligns with NRC strategies, donor regulations, and humanitarian standards.
2. Ensures CVA complies with internal financial, logistical, and procurement procedures.
3. Contributes to assessments, market analysis, and feasibility studies.
4. Facilitates roll-out of CVA tools, SOPs, guidelines, and CVA monitoring systems to CCs 
5. Builds the capacity of programme staff and CVA focal points across CCs on CVA modality
6. Coordinates with the Cash Working Group (CWG), and relevant clusters.
7. Ensure accountability to affected populations and integration of SIP in project areas
8. Produce quality reports, analysis, and documentation of lessons learned.
9. Support program team to use market system as a foundation in program designs

Specific responsibilities:

• Lead MPCA design, transfer value setting, targeting criteria, and delivery mechanisms.

• Facilitates Type1 market analysis and modality selection.

• Facilitate cash transfer/delivery mechanisms, including mobile money, vouchers, and Financial Service Provider (FSPs) networks.

• Lead risk analysis and ensure preparedness for the use of the cash and voucher modality

• Ensure harmonization of cash transfer values with CWG and partners.

• Support all CCs to integrate cash-based approaches.

• Support CCs to apply Market system programming steps to ensure a strong foundation.

Scale and scope of the position

Critical interfaces

Relevant interfaces for this position are: 

• Technical advice for programme development and quality support: Area Programme Managers, CC Specialists, Global Cash and Markets Advisor

  • Technical advice for support units: Logistics, Finance, HR/Admin, Humanitarian Safety and Access Manager, Area Managers, Head of Support, Risk and Compliance Manager, IT Manager

  • Monitoring & Evaluation: MEAL Manager

  • Capacity development: Area Managers, Project Managers, CC Specialists, Support departmental heads and field-based programme staff 

Generic professional competencies

• Bachelor’s degree in economics, Development Studies, Social Sciences, Business Administration, or related field.
• Strong technical expertise in CVA, MPCA, and market-based programming (Professional training in Cash and Voucher Assistance, Market Systems, or related areas is an asset).
• Minimum 4–5 years of experience in CVA programming in humanitarian or development contexts.
• Demonstrated experience in MPCA design and implementation.
• Experience working in fragile or conflict-affected settings (South Sudan preferred).
• Proven experience working with clusters, Cash Working Groups, and FSPs.
• Track record of leading assessments, capacity building, and coordination.
• Excellent analytical skills with demonstrated experience in market assessments.
• Strong coordination, communication, and stakeholder engagement abilities.
• Skilled in project cycle management, budget development, and donor compliance.
• Ability to train, mentor, and build capacity of staff.
• Competence in digital cash systems, data management, and FSP coordination.
• Strong understanding of protection, gender, risk mitigation, in CVA.

Context related skills, knowledge and experience

“Context related competencies are the knowledge, skills and experience required because of the context, location, and/or the current priorities and challenges for the role”

• Behavioural competencies Knowledge of the South Sudan context, specifically regarding displacement affected communities and the associated economic environment is preferred.

• Understanding of the local challenges related to CVA

• Fluency in local language both written and verbal

• Fluency in English, both written and verbal is required.

• Engagement with different stakeholders (government authorities, financial service providers, traders and other private sector actors, community-based groups/organizations…) in the local area, using local language

• Awareness of the local financial delivery mechanisms and associated risks/opportunities

“Refer to NRC Competency Framework, the personal qualities or characteristics that influence how successful people are in their job. Select between 3-6 Competencies that are most important for this job – including the title of the Competency, and some (or all) of the indicators.”

• Handling insecure environment

• Working with people

• Coping with changes

• Planning and delivering results

• Empowering and building trust

• Communicating with impact and respect

“Refer to the NRC Leadership profile, the type of behaviour we expect from our leaders. Remove if a non-managerial role”.  

• Build meaningful relations  

• Act with integrity  

• Empower people  

• Deliver results