Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. 

For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Context

IOM has undertaken a Business Transformation (BT) process, a priority driven by IOM’s Internal Governance Framework (IGF) initiative including a global review of its enterprise resource planning management (ERP)-based process flows to update its systems and establish a fit-for-future way of working globally, supported by Oracle Cloud Fusion ERP, Salesforce, PRIMA SharePoint system and related satellite technologies.

Under the overall supervision of the Chief, Corporate Solutions Unit and direct supervision of the Business Relationship Manager, Hire to Retire, the Oracle Human Capital Management (HCM) Functional Specialist will be responsible for the implementation, support, and continuous improvement of Oracle Fusion HCM modules and related integrations and extensions.

1. Optimisation of HCM modules such as Core Human Resources (HR), Absence Management, Talent Management, Goal and Performance Management, and Payroll to enhance HR operations and ensure alignment with organisational needs.
2. Engage with business stakeholders to gather, analyse, and document human capital management requirements, ensuring solutions are tailored to business objectives.
3. Translate business needs into solution designs, functional configurations, and testing strategies across HCM modules, including workflows, approval rules, and security roles.
4. Configure Oracle HCM Cloud modules according to best practices and business requirements, including setups for Global HR, Absence Management, and Talent Management.
5. Create functional design documents (FDDs) and collaborate with technical teams for integrations, extensions, and customisations.
6. Develop and execute test scripts; support user acceptance testing (UAT) and defect resolution across HCM modules.
7. Provide bug fixing and continuous improvement through enhancement planning, user training, and quarterly Oracle Cloud updates.
8. Monitor system performance, troubleshoot issues, and resolve defects or data integrity concerns in both production and non-production environments.
9. Collaborate with cross-functional teams across HR, Finance, and Procurement to ensure seamless integration of HCM processes with enterprise systems.
10. Stay updated on Oracle Cloud quarterly releases, assess impact, and communicate changes to stakeholders, adjusting configurations as needed.
11. Oversee the relevant Configuration Workbooks (CWB), making changes directly or overseeing changes made by support partners, to ensure it is always up to date and accurately reflects all configuration changes in all environments.
12. Perform such other duties as may be assigned.

Education

• Master’s degrees in Management, Information Technology, Computer Science, Engineering, or a related field from an accredited academic institution with two years of relevant professional experience; or,

• University degree in the above fields with four years of relevant professional experience.

• Certification in Oracle Cloud modules is an advantage.
   

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

Technical and functional experience working on ERP systems, including:
 

• 5+ years of experience in Oracle HCM applications, with at least 2–3 years specifically in Oracle Fusion Cloud HCM modules such as Core HR, Absence Management;
• Knowledge of Talent Management, Recruit, Learn, Payroll, and Goal & Performance Management is a strong advantage;
• Proven track record in full-cycle implementations of Oracle Fusion HCM, including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support;
• Hands-on configuration experience with HCM modules;
• Demonstrated understanding of Oracle HCM architecture, including Fast Formula, HCM Extracts, OTBI, BI Publisher, HDL, and HSDL;
• Experience in developing and maintaining functional design documents (FDDs) and collaborating with technical teams for integrations and customizations;
• Demonstrated ability to support UAT and training, including preparation of test scripts, conducting demos, and resolving user queries;
• Experience in data analysis and issue resolution, including root cause analysis, data correction, and performance troubleshooting in production environments;
• Familiarity with quarterly Oracle Cloud updates, including impact assessment and configuration adjustments;
• Experience working in cross-functional teams, especially with Finance, Procurement, and IT, to ensure integrated business processes;
• Demonstrated communication and documentation skills, with the ability to liaise effectively with internal stakeholders, consultants, and system integrators;
• Prior experience in global ERP deployments or large-scale enterprise transformation projects is a strong advantage;
• Oracle Cloud HCM certification is desirable.

Skills

• Demonstrated ability to liaise effectively with internal technical and business stakeholders; and,

• Ability to coordinate a team compromising internal resources, consultants, and system integrators (contractors).

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of an official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators 

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.