UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the champion 

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

In Bosnia and Herzegovina UNICEF works to advance the rights and wellbeing of children, especially the most vulnerable by leading advocacy, policy support and delivery of essential services across health, education, child protection, and social policy. The office focuses on strengthening national systems, improving gender equality, empowering adolescents—such as through digital skills initiatives—and addressing vulnerabilities linked to poverty, marginalisation, disability, and environmental risks including climate change.

How can you make a difference? 

Under the supervision and guidance of Planning and Partnerships Officer, the Programme Associate (G‑6) role provides a broad range of administrative, operational, and procedural support to support the delivery of the above-mentioned programmes, . Working as a hub of three Programme Assistants, the incumbents are expected to facilitate the implementation, monitoring, and delivery of programme results by ensuring timely and effective execution of tasks aligned with UNICEF rules and regulations. This requires them to liaise regularly with multiple units within the office —Programme sections, Operations, Finance, Supply—and with external partners (government ministries, NGOs, donors).

The role involves substantial engagement in project management, data management, budget tracking, reporting, communication and knowledge sharing and support to events organization, in compliance with organizational rules and procedures. The incumbents are required to exercise judgment, anticipate needs, and recommend actions to their supervisor and other units within the office. Given recent advances in the development and use of digital systems, including those based on AI, incumbents will also be required to promote the use of such systems to create efficiencies and streamline repetitive tasks.

Summary of key functions:

1. Project Management and Implementing Partnership Coordination
2. Data Management, Analysis & Reporting
3. Grant Management, Budget Monitoring and Reporting
4. Digital Innovation & Operational Efficiency
5. Communication, Knowledge Sharing and (Stakeholder Engagement) Dissemination
6. Capacity Building & Event Coordination
7. Flexibility & Surge Support

1. Project Management and Implementing Partnership Coordination

• Support overall project planning, execution, and monitoring for assigned initiatives
• Assist in establishment and operationalizing implementing partnership management functions by coordinating the processes required for risk assessments (Due Diligence, PSEA and Micro-Assessment, Spot checks)
• Work with Programme Managers, Partners and relevant stakeholders in ensuring Funding Authorization and Certificate of Expenditures (FACE) requests submitted are aligned with the project workplan and processed timely.
• Monitors prompt liquidation of Direct Cash Transfer (DCTs)
• Carry out VISION transactions pertaining to grants and programme-related items, in line with the Table of Authority, including but not limited to those relating to DCTs, contracts and programme coding.

2. Data Management, Analysis & Reporting

• Contribute to collecting and analyzing qualitative and quantitative programme data to support evidence-based decision-making.
• Generate regular reports, dashboards and presentations on key performance indicators and donor reporting.
• Support the application of digital and AI tools for synthesizing complex data and creating actionable insights for statutory reports, dashboards and presentations on key performance indicators.

3. Grant Management, Budget Monitoring and Reporting

• Regularly track budget allocations, expenditures and monitor grant utilization for the section and individual grants using relevant systems (e.g., SAP).
• Contribute to grants management, monitor their expiry, and support reprogramming or extension processes.
• Prepare periodic and ad-hoc grant management reports for supervisors, programme leads and for donor reporting.
• Facilitate generating funds utilization report to track expenditures and commitments.
• Contribute to the development of funding proposals and the preparation of statutory reports, ensuring timely submissions.

4. Digital Innovation & Operational Efficiency

• Use AI, automation tools and digital platforms to streamline repetitive tasks, such as data analysis and report generation.
• Serve as a resource for digital platforms (e.g., SAP, Service Gateway, Power BI, Sharepoint) within the office.
• Safeguard sensitive data and ensure adherence to UNICEF’s data privacy and digital workforce guidelines

5. Communication, Knowledge Sharing and Dissemination

• Draft clear and well-structured communication to share reports, briefs, and knowledge products for internal and external use.
• Maintain effective document repository systems and Sharepoint for digital and physical programme documentation.
• Contribute to knowledge generation and documentation of lessons learned and good practices.
• Support onboarding of new colleagues and knowledge transfer within the team.

6. Capacity Building & Event Coordination

• Support the organization of capacity development activities, workshops and field missions.
• Assist in preparation and dissemination of background materials, track logistics, coordinate vendor engagement and liaise with participants.

7. Flexibility & Surge Support

• Adapt to shifting programme needs and provide support during emergency responses, surge deployments or re-prioritization events.
• Liaison with focal points and provide backup support to other programme sections to ensure business continuity and team support.

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: Completion of secondary education is required, preferably supplemented by technical or university courses related to the work of the organization.

• Work Experience: A minimum of six years of administrative or clerical work experience with secondary education is required. Prior experience in programme support functions is an asset. Relevant experience in a UN system agency or organization is considered as an asset.

Candidates holding a Bachelor degree in social science or relevant field must have a minimum of 3 years of administrative or clerical work experience and for candidates with advanced university degree (MA degree) in social science or relevant field  minimum 1 year of administrative or clerical work experience is required.*

*As per UNICEF Staff Selection Policy for positions in the GS category, a bachelor’s degree from a recognized academic institution in a field relevant to the position may replace three years of related work experience. A master’s degree may replace an additional two years.

• Language Requirements: Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Knowledge and skills required

• Strong organizational, planning and prioritizing skills and abilities.
• High sense of confidentiality, initiative and good judgment.
• Ability to work effectively with people of different national and cultural backgrounds.
• Strong office management skills.
• High attention to detail.
• Ability to effectively manage the section’s material resources and monitor its budget.
• Good analytical skills.
• Experience using MS Word, Excel, PowerPoint and other UNICEF software such as SharePoint
• At least 2 years of prior experience in providing support to budget planning, monitoring and financial management, including for large and complex programmes, are considered an asset

Desirable capabilities:

1. Skills Project Management

• Create project plans, objectives and deliverables 
• Track and organize resources like time, budget, and team efforts
• Identify and report potential risks for further guidance

2. Collaboration

• Navigate organizational dynamics and adapt behavior to respond to different situations
• Choose appropriate words, tone and tailors' messages respectfully and persuasively to suit different audiences 
• Write clear, concise and well-structured reports and documents using appropriate language 
• Pay close attention to what others are saying, asking questions for clarification 
• Present ideas and information clearly in front of groups

3. Problem Solving

• Analyze data, identify trends, patterns and anomalies 
• Evaluate information, analyze problems, identify underlying causes and risks 
• Summarize and communicate findings, focusing on actionable insights to support decision-making 
• Make decisions in time-sensitive situations, even with incomplete information 
• Assess the potential impact of solutions (costs, benefits and risks)

4. Digital Dexterity

• Utilize AI-powered tools and platforms to automate data analysis 
• Apply prompts to improve the quality of reports and data, ensuring alignment with internal regulations and policies 
• Use specialist technology business systems and software
• Analyze and summarize data from various business systems to generate reports and insights 

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

[add the 8^th competency (Nurtures, leads and manages people) for a supervisory role]. 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.